unable to withdraw

The eed platform is really dark! At the beginning of the transaction there is commission, and then said that the deposit is less no commission, I am also still trading, it is not easy to do not lose money, all closed positions. November 5 last Friday morning I applied for withdrawal, until today 11.9 in the review, and then today the superiors told me I violate the rules. Where did I violate the rules by not returning commission? I can say that this month I'm do carefully, every single compliance, is the platform deliberately find excuses not to give! Expose eed black platform! Please strictly investigate the platform and return my hard-earned money!