Account was blocked because of wrong advice

I deposited 10,000S then my account was negative. They asked for more to process and I added 8,000Usd. But still no. They told me because the market was bad and needed to top up. I didn't have any money left to deposit and that night my account was stopped out. I played for the first time and advised them to place too many orders in 1 day. The beginning and the end of the week is no different.