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2021-06-18 00:52 Released in Japan Japan

Can't withdraw funds

If you unknowingly connect to the ShineTrader app introduced on LINE by a woman you met on the dating app, I connect to customer support and open an account. Tell the woman that you have no money and lend the money you need. He said that if he makes a profit, he will refund the amount borrowed. When I told her about the trading account, a lady made a deposit. I made money in foreign exchange transactions, so I told the customer service to withdraw funds, and then I received an email saying that I should pay the deposit, and then I received an email saying that I should pay the service fee. If you complain to customer service because you cannot withdraw money because you have paid the service fee, you will say that someone else's money has been deposited, and LINE will come when you are suspected of money laundering. The account was frozen due to this suspicion. I contacted the lady who asked to unzip the account fees and deposit funds. That woman was banished to settle down because that was your money. I paid the defrosting fee, but it was not withdrawn, so I complained to the lady and the customer service department. Since women are an international platform, LINE came to me and confirmed with the customer service that this would not happen, and then I received a reply saying that I can withdraw by paying taxes. The tax is declared at the Japan Taxation Bureau, so is it not necessary? I heard that you can't withdraw money without paying taxes. Why did I pay the requested amount but did not withdraw it? I sent many complaints to customer service on LINE. I fight and complain about customer service. I was skeptical about the time I was asked and the time I paid, so I asked him to pay the service fee again until I was satisfied with the payment. I replied that I paid once but did not receive it. If the time is too long, he will send LINE to say that the money will be refunded. Where do you refund? I heard that it is deposited into a trading account. Can that company make a deposit without my consent? When I heard this sentence, I couldn't get a reply, and I couldn't pull it out to a woman. I told him to help me because I was in trouble. About two days later, LINE came from customer service. I quit my previous job, so I took over and took over. I got in touch with him. When can it be pulled out? When I asked, I got a reply, and after a while, I got a reply saying that the account was frozen. I'm still frozen because I don't believe that the customer service representative freezes the customer's account and asks for the unfreezing fee.

Unable to withdraw

The following is the original recommendation

出金できない

 出会い系アプリで知り合った女性からLINEで紹介されたアプリに接続したら、わからないうちにShineTraderのカスタマーサポートに接続していて口座を作っていた。資金が無いこと女性に伝えて必要な金額を貸して。と伝え利益が出たら借りた分を返金すると伝えた。取引口座を伝えたら女性が入金してくれた。 FX取引をして利益が出たので引き出そうとカスタマーサービスに伝えたら保証金を払ってとメールが来て払ったらサービス料を払えとメールが来た。サービス料を払ったら出金されないからカスタマーサービスに苦情を伝えたら他人ら資金が入金されていると言われ、マネーロンダリングの疑いがあるとLINEが来た。その疑いで口座が凍結された。口座の解凍費用を要求され入金してくれた女性に連絡した。女性はあなたのお金のことだから自分で解決してと突き放された。解凍費用を払ったが引き出されないので女性とカスタマーサービスに苦情を伝えた。  女性は国際プラットホームだからそんなことは絶対ないとLINEが来てカスタマーサービスに確認したら次に税金を払えば引き出せると返事が来た。税金は日本の税務署に申告するので、必要ないのでは?と聞くと税金を払わないと引き出せないと返事が来た。要求された金額を払ったのに引き出されないのはなぜか?とカスタマーサービスにLINEで苦情を何度も送った。喧嘩になりカスタマーサービスに苦情を言いまくった。要求されてから払うまでに疑いまくったので支払うのに納得できる状況になるまで確認していたらサービス料を再び払えと要求してきた。一度払ったのに受け取っていないと返事してきた。時間がかかり過ぎだとLINEを送って来て返金したと言い出した。どこに返金したん?と聞いたら取引口座に入金されていると返事してきた。俺に承諾も取らずに勝手に入金したりすることがそちらの会社では許されていることですか?と聞いたら返事が来なくなり、女性に引き出せない。困っているので助けてと伝えた。  2日くらいしたらカスタマーサービスからLINEが来た。前の担当は辞めたので引継いで担当になりました。と連絡が来た。いつになったら引き出せるの?と聞いたら確認しますと返事が来て、しばらくすると口座が凍結されていますと返事が来た。カスタマーサービスの担当が勝手に顧客の口座を凍結させて解凍費用を支払えと要求してくることに納得できず未だに凍結されている。

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