Unable to withdraw

I made a deposit on TRI (official website: http://www.trilt.asia) last year with the trading account number 881724. I rarely log in because I am busy at work. I made a transaction at the beginning of December last year, and when I logged in again at the end of the month, I found that I couldn't log in. Contact online customer service and say that my account was blocked for illegal transactions. Let me send an email to the company for processing. However, I sent the email and did not receive a reply. The online customer service does not deal with the company or respond, and it has been delayed until now. With a principal of more than seven thousand US dollars, the profit is only a few hundred per transaction, and the account cannot be withdrawn directly. This kind of black platform is too ugly.