USGFX lacks business ethics! They disclose customers' MT4 passwords randomly except don't allow us to withdraw funds!

I have already filed a withdrawal application in November 2020, and it has not yet arrived. Naturally, I stopped all trading activities on MT4 and changed the password. Recently, the platform responded that the withdrawal can be completed at the end of this month, but just a few days later, someone in my MT4 account is crazy doing loss-making transactions, just don’t want to pay you! I don’t know if you can help me to reach an agreement with the USG platform?