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No one handles my withdrawal, even the customer service.

Sz76205
6-10 years
Unverified

Exposure

I applied for withdrawal several days ago. The customer service asked me to send him a video which is about I hold my ID card and read my information and the withdrawal amount. I sent. But there is no reply. I can’t contact the customer service now.

Original

出金一直不给处理,客服也没人回

前几天申请提现两天也没动静,问客服说要拍视频手持自己身份证念自己信息和提现金额,然后发到他们给的邮箱,然后又过五天了还是不审核不出金,客服也联系不上

2020-10-28

Hong Kong

Unable to Withdraw

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