Can't withdraw money

I withdrew the money on July 24, 2020 and the money has not arrived yet. The account manager kept saying that the third party payment was limited and has to wait in line. How long should I have to wait apart from this three months? The account manager said their company was reliablle with a history of more than ten years and that the funds were absolutely safe when asking me to deposit funds, while now the customer service staff did not reply at all and the money can not be withdrawn. We victims who have not received the funds should stand up and expose this fraud company. Is there any relevant department that can come out and regulate it?