The abnormal candlestick led to misjudge, while the customer service refused to take responsibility.
There was no opening price nor closing price on crude oil during the first hour, leading to misjudge, while the customer service refused to take responsibility.
Others
The following is the original recommendation
K线显示异常导致误判,客服拒不负责
原油1小时k线无开盘价无收盘价,导致误判做单,客服确认显示异常仍拒不负责