Unable to withdraw in Cardiff

My trading account in Cardiff was 1570109. My withdrawal hasn’t been received for 20 days. The customer service was in bad manner and closed chatting interface deliberately. My 2 friends have also encountered with the same situation. What’s more ridiculous, the account 1570110 could receive $100 weekly, while the fund of account 1570110 is yet to receive. Cardiff is still cheating throughout the country. There is a withdrawal problem with Cardiff since 2018.

The following is the original recommendation

卡迪夫（Cardiff）无法出金

本人交易账户1570109在卡迪夫交易，申请出金20日到今天一分钱没到账，问官方客服，官方客服态度语气及其恶劣，除了不正面回答问题外还刻意关闭聊天界面，在我之前我两位朋友一起申请的出金接近半年时间没给出完她俩的账户分别是1570108和1570110她俩一个是几千美金一个接近一万美金，搞笑的是1570110每个星期给出100美金，而1570108已经近3个月没给出金了，卡迪夫还在全国招摇撞骗，还在搞千人千城的骗局，这边开发新客户那边只要入金交易几个月钱就取不出来，这个平台从2018年就出现出金困难的问题