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Participants

2019-11-19 14:26 Released in Hong Kong China Hong Kong China

The fund transfer/withdrawal should be verified by the manager,who could refuse by every reason.

The fund transfer applied on November 16th hasn’t been processed yet for 19 days,which was expected in 1 workday.I was told to contact account manger to address it,otherwise,the date is unknown.I have never heard about that manger could interfere clients’ fund.

Others

The following is the original recommendation

账户内转/出金需要账户经理同意,账户经理可以无理由阻挡

本人于上周六11.16申请账户内转,咨询过线上客服,确认内转时间1个工作日,19日内转申请还未处理,经发照会以及线上咨询,竟然要账户经理联系我,说是我的内转或者出金需要账户经理同意才能处理,而且如果账户经理不同意,处理时间无限延长。从来没听说过账户经理能干预客户资金的平台!!!

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