ZFX	Basic Information
Registered Country/Region	London, UK
Founded in	2010
Regulation	FCA, FSA (Offshore)
Tradable Assets	Forex, stocks, indices, commodities, cryptocurrencies
Demo Account	Available
Max. Leverage	1:2000
Spread	From 1.3 pips (Standard account)
Trading Platforms	ZFX mobile app, MT4 Web Trader, MT4 for Windows, Mac and Android & ios
Minimum Deposit	$50
Customer Support	Mon - Fri: 24 hours, Sat - Sun: 07:30 AM to the next day 02:00 A
	Online chat, contact form
	Phone: 400-8424-611
	Email: cs@zfx.com
	Social media: Facebook, Instagram, LinkedIn, Twitter
Regional Restrictions	Residents of the United States of America, Brazil, Canada, Egypt, Iran, North Korea (Democratic People's Republic of Korea), and EU countries are not allowed.

What is ZFX？

Zeal Group of Companies, often referred to collectively as the Zeal Group, is a conglomerate of fintech corporations and regulated financial institutions that trade under the name ZFX. The group specializes in providing liquidity solutions for various types of assets in regulated markets and is backed by exclusive technology. Furthermore, the Zeal Group operates globally, indicating a considerable presence in several major global locations. This global reach, combined with their multi-asset specializations and regulatory frameworks, solidifies their position as a competitive player in the financial industry.

Pros & Cons

ZFX is a broker that offers several advantages and disadvantages to traders.

Pros	Cons
• Regulated by the FCA	• No MT5 platform available
• Multiple account types available	• No Islamic account option for Muslim traders
• Demo accounts available	• Lack of info on deposits and withdrawals
• Low minimum deposit requirement for the Mini Trading Account	• Regional restrictions
• Wide range of funding options
• MT4 and proprietary trading platform supported
• Copy trading available
• Multi-channel support

On the positive side, ZFX is a regulated broker, providing traders with demo accounts option, which is beneficial for beginner traders who want to practice their trading strategies before trading with real money. In addition, ZFX offers competitive trading conditions and low minimum deposit requirement through the popular MetaTrader4 trading platform.

On the negative side, no MT5 platform and no Islamic account option for Muslim traders. And ZFX doesn't reveal any info on deposits and withdrawals. Additionally, the broker does not provide services for residents of certain countries such as the United States of America, Brazil, Canada, Egypt, Iran, North Korea (Democratic People's Republic of Korea), and EU countries.

Is ZFX Legit？

ZFX is a regulated broker. Its company name is Zeal Capital Market (UK) Limited, and it is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom under the registration No. 768451. The FCA is one of the most reputable regulatory bodies in the world, and its strict regulations ensure that ZFX adheres to high standards of transparency and fairness.

ZFX's other entity, Zeal Capital Market (Seychelles) Limited, is authorized and offshore regulated by the Seychelles Financial Services Authority (FSA) under regulatory license number: SD027.

Additionally, ZFX ensures the safety of its clients' funds by keeping them fully segregated in a designated client bank account. This means that the clients' funds are kept separate from ZFX's operating funds. In the event that the company faces financial difficulties or becomes insolvent, the funds in these client accounts cannot be used to meet the liabilities of the company. This measure provides an added layer of security for ZFX clients, ensuring their capital cannot be used for any other purposes aside from their trading activities.

Market Intruments

ZFX provides a comprehensive range of market instruments, catering to diverse trading preferences and strategies. This includes major asset classes such as forex, where traders can engage in currency trading across major, minor, and exotic pairs. For those interested in the stock market, ZFX offers the ability to trade stocks from leading global companies, allowing traders to tap into corporate performance and stock market trends.

Additionally, ZFX includes indices trading, which aggregates the performance of a number of stocks representing a segment of the stock market, providing a broader market exposure. Commodities are also available, offering opportunities to trade in essential goods such as oil and gold, which are often used as hedge investments against inflation or currency devaluation.

Furthermore, ZFX has embraced the growing interest in digital currencies by including cryptocurrencies in their offerings, thus allowing traders to speculate on the highly volatile crypto markets. Overall, ZFX's diverse selection of trading instruments ensures that traders have ample opportunities to diversify their portfolios and explore various market dynamics.

Account Types

Apart from demo accounts, ZFX offers three types of trading accounts, namely Mini Trading, Standard Trading, and ECN Trading accounts. Each account has its own unique features and advantages, catering to different levels of traders with varying trading styles and preferences.

Account Type	Minimum Deposit
Mini	＄50
Standard STP	＄200
ECN	＄1000

• Mini Trading Account: The Mini Trading account is designed for beginner traders who are new to the forex market. It requires a minimum deposit of $50 and offers the minimum FX spreads starting from 1.5 pips. The leverage is up to 1:2000, and the minimum trading size is 0.1 lots.

• Standard Trading Account: The Standard Trading account is designed for experienced traders who require a more comprehensive trading environment. It requires a minimum deposit of $200 and offers floating spreads starting from 1.3 pips. The leverage is up to 1:500, and the minimum trading size is 0.01 lots.

• ECN Trading Account: The ECN Trading account is designed for professional traders who require direct access to liquidity providers. It requires a minimum deposit of $1,000 and offers spreads starting from 0.2 pips (commission may apply). The leverage is up to 1:500, and the minimum trading size is 0.01 lots.

Pros	Cons
• Variety of account types to choose from	• Limited features in the Mini account
• Low minimum deposit requirement for the Mini account	• High minimum deposit requirement for the ECN account
• Access to high leverage for all account types	• No Islamic account option available

How to Open an Account？

Opening an account with ZFX is a simple and straightforward process that can be completed in just a few steps.

• First, navigate to the ZFX website and click on the “Open an Account”or 'Start Trading Now' button.

• You will then be prompted to fill out a registration form with your personal information, including your country of residence, name, surname, phone number, email address, password, and referral code (optional). Confirm that you have read 'Terms & Conditions' and then click the 'Register' button.

• Next, you will need to choose the account type that best suits your needs, whether it be a Mini Trading, Standard Trading, or ECN Trading account. Each account type has its own minimum deposit requirement, so be sure to check the details carefully before making your selection.

• Once you have completed the registration form and selected your account type, you will need to provide some additional documentation to verify your identity and address. This typically includes a copy of your passport or national ID card, as well as a recent utility bill or bank statement. Once your account has been approved, you will be able to fund it and start trading in the financial markets.

Leverage

The maximum leverage offered by ZFX is up to 1:2000 and the leverage amount may vary depending on the account type and trading instrument. Additionally, ZFX operates on a tiered margin system, where the leverage is determined based on account equity. For accounts with equity between $0 and $3,000, the maximum leverage is 1:2000. For equity between $3,001 and $10,000, the maximum leverage is 1:1000. More detailed info on leverage can be found in the screenshot below:

Please note that high leverage carries a high level of risk, as it amplifies both potential profits and losses. Traders should carefully consider their risk tolerance and financial situation before utilizing high leverage ratios. ZFX also provides negative balance protection to help mitigate the risk of account balances falling below zero.

Spreads & Commissions

ZFX says it offers competitive spreads and commissions on its trading instruments, which vary depending on the account type and market conditions. The broker operates on a variable spread model, meaning that the spread can widen or narrow based on the volatility of the markets.

Account Type	Spreads	Commissions
Mini Trading	From 1.5 pips	N/A
Standard Trading	From 1.3 pips
ECN Trading	From 0.2 pips

For the Mini Trading account, the minimum spread for forex pairs is 1.5 pips. The Standard Trading account has a minimum spread of 1.3 pips for forex pairs. The ECN Trading account has a minimum spread of 0.2 pips for forex pairs. However, no specific info on commissions is revealed openly.

Trading Platforms

ZFX offers the popular trading platform MetaTrader 4 (MT4), which is widely recognized in the forex industry for its user-friendly interface and advanced trading tools. MT4 provides access to various order types, technical analysis tools, and customization options, making it suitable for both novice and experienced traders. In addition, ZFX offers mobile versions of the MT4 platform for both iOS and Android devices, enabling traders to access the markets from anywhere, at any time.

ZFX also provides a mobile application for its clients, ensuring they can trade on the go. This ZFX Mobile App offers access to all the major features of the trading platform and enables clients to manage their portfolio, place trades, and monitor the markets from their mobile device.

The mobile app can be a valuable tool for traders who need the flexibility to trade anywhere and anytime, while still having access to key functionalities of the platform. Before using the app, make sure it is downloaded from an official source like the App Store or Google Play to ensure security and authenticity.

Copy Trading

ZFX offers a Copy Trade feature, which is great news for both beginner and busy traders. Copy trading, also known as social trading, allows traders to automatically copy the trades of experienced and successful traders. This can help beginners to learn trading strategies from experienced traders, and help busy traders to automate their trading. By using the Copy Trade feature, you can potentially increase your chances of making profitable trades.

Remember, however, that while copy trading can increase potential profits, it also carries all the usual risks of trading, including potential losses. So, it's important to select a reliable trader to follow and to monitor your trades.

Education

ZFX is committed to providing an extensive educational framework to support both novice and experienced traders through their A-to-Z Academy, which offers comprehensive learning resources designed to master trading from the basics to advanced strategies. This initiative underscores ZFX's dedication to empowering its clients with the knowledge needed to navigate the financial markets confidently.

Additionally, ZFX enhances trader support with a 24/7 Help Center, serving as a constant trading support hub where traders can obtain assistance at any time.

The platform also features a detailed Glossary, which acts as a valuable dictionary for demystifying complex trading terminology, making the trading language more accessible to everyone.

Moreover, their FAQ section addresses common queries related to trading mechanics, account management, funding procedures, withdrawals, and specific product details.

Collectively, these educational resources equip ZFX traders with a solid foundation of knowledge and continuous support, facilitating a well-rounded and informed trading experience.

Customer Support

ZFX provides robust customer support with extensive availability and multiple communication channels to ensure that traders can receive assistance whenever needed. Operating hours extend throughout the week, with round-the-clock support from Monday to Friday and extended hours over the weekend from 07:30 AM to 02:00 AM the next day, accommodating traders across different time zones.

Traders can reach out via online chat for immediate responses, use the contact form for less urgent inquiries, or call directly through the phone number 400-8424-611 for personalized assistance. Additionally, ZFX can be contacted through email at cs@zfx.com for comprehensive support.

The broker also maintains a strong presence on several social media platforms including Facebook, Instagram, LinkedIn, and Twitter, allowing traders to stay connected and informed about the latest updates and offerings. This multi-faceted approach ensures that ZFX's clients receive timely and effective support, enhancing their trading experience.

Conclusion

Overall, ZFX is a reputable option for traders looking to access the financial markets. The broker's maximum trading leverage of 1:2000, based on account equity, is one of the highest in the industry and can provide traders with significant opportunities for profit. Additionally, competitive spreads and a choice of popular MT4 trading platforms further strengthen ZFX's position as a reliable broker.

Frequently Asked Questions (FAQs)

Question 1:	Is ZFX regulated？
Answer 1:	Yes. It is regulated by FCA and FSA (Offshore).

Question 2:	At ZFX, are there any regional restrictions for traders？
Answer 2:	Yes. It does not provide services for residents of certain countries such as the United States of America, Canada, Egypt, Iran and North Korea (Democratic People's Republic of Korea).

Question 3:	Does ZFX demo accounts？
Answer 3:	Yes.

Question 4:	Does ZFX offer industry leading MT4 & MT5？
Answer 4:	Yes. It supports MT4 and ZFX Mobile App.

Question 5:	What is the minimum deposit for ZFX？
Answer 5:	$50 for the Mini Trading account, while higher for other account types.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

Aspects	Information
Registered Country/Area	Japan
Founded Year	2012-10-12
Company Name	GMO CLICK Securities, Inc.
Regulation	Regulated in Japan
Minimum Deposit	Not specified
Maximum Leverage	Not specified
Spreads	Varies depending on trading instrument
Trading Platforms	FX neo, Hatchu-kun FX Plus, FXWatch!, mobile apps
Tradable Assets	Stocks, investment trusts, futures options, FX, forex options, CFDs, stock index binary options, bonds
Account Types	FXneo, AnyForex OP, AnyCFDs, AnyIXOP, Brokerage account, Securities Connect Account (Bank Linkage), Forex Trading Account, Corporate Customers
Demo Account	Available
Islamic Account	Not specified
Customer Support	FAQs, phone inquiries, inquiry form, direct mail, social media
Payment Methods	Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, Saitama Resona Bank, and others

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Pros	Cons
Regulated institution in Japan	Absence of trading software
Offers a range of financial services	Specific acceptance times for trading activities
Provides various trading platforms	Withdrawals only supported for specific account types
Multiple payment methods for depositing funds
Customer support available through various channels

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Pros	Cons
Stock trading services at low prices	Limited information on competitive advantages
Selection of curated investment trusts	Limited information on attractiveness
Futures options trading with low fees	Limited information on tightness of services
Enhanced trading tools for FX trading	Limited information on flexibility of services

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

Pros	Cons
Wide range of account types available, catering to different trading preferences and needs.	Limited customization options within each account type, restricting flexibility for advanced traders.
Provides options for Forex trading, Forex options trading, CFD trading, and stock index trading.	Higher account minimums or fees associated with certain account types, potentially limiting accessibility.
Opening a securities trading account through the Securities Connect Account available.	Longer processing time for opening a securities trading account compared to some competitors.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Pros	Cons
Instant deposit service	Minimum withdrawal amount of 10,000 yen
Supports transfer deposits	Entire balance withdrawn if below 10,000 yen
Free withdrawals	Withdrawals limited to GMO CLICK Securities accounts
Various deposit options	Withdrawals limited to accounts with the same name
Commission-free deposits	Withdrawal amount limited to 10,000 to 100,000,000 yen
	Limited withdrawal methods (GMO CLICK Securities member page and smartphone app)

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Pros	Cons
Offers a variety of trading platforms to choose from	Steep learning curve for beginners
Provides high-performance FX trading with FX neo	Limited availability of some platforms on specific devices
Offers rate delivery and execution speed with Hatchu-kun FX Plus	Some platforms may lack advanced features or tools
Allows rate checking and chart monitoring on smartwatches through FXWatch!	Lack of flexibility in platform customization options
Provides CFD trading options with GMO Click CFDs and Hatchu-kun CFD	Potential compatibility issues with certain devices or browsers
Offers stock trading apps for both GMO Click stock and GMO Click Stock for iPad	Possible stability or reliability concerns with certain platforms

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.