Swiss Markets Review Summary
Founded	2016
Company Name	BDS Swiss Markets Global Services Ltd
Registered Country/Region	Mauritius
Regulation	CYSEC (Regulated)
Trading Instruments	Forex, Metals, Energy, Commodities, and Indices
Demo Account	Available
Swap-free Account	Available
Trading Platform	MT4
Minimum Deposit	$200
Customer Support	Phone: +44 (20) 36709704; +49 3021446981; +34 (91) 0756974; +357 25262934; Email: support@swissmarkets.com; Online Messaging

What is Swiss Markets？

Swiss Markets, a subsidiary of BDS Swiss Markets Global Services Ltd, is an online forex and CFD broker that has been operational since 2016. It provides investors with various trading assets, including Forex, Metals, Energy, Commodities, and Indices. The company is registered in Mauritius and regulated by the Cyprus Securities and Exchange Commission (CYSEC).

Despite being a regulated entity, Swiss Markets has been identified on a list of blocked websites issued by the Ministry of Trade, Indonesia, on February 2, 2022, citing unauthorized commodity futures trading. This is a significant red flag for potential investors considering using their platform.

Pros & Cons

Pros	Cons
Regulated by CYSEC	Being marked out on the WikiFx warning list
Appealing Spread & Commissions
Support MT4 trading platform
Various Methods to Deposit & Withdrawal

Pros:

• It is regulated by the Cyprus Securities and Exchange Commission (CYSEC), ensuring it adheres to strict regulatory standards.

• It offers appealing spreads and commissions, which can help traders keep their trading costs low.

• It supports the popular MT4 trading platform, which provides advanced charting tools, automated trading through Expert Advisors (EAs), and a secure trading environment.

• It provides various methods for deposits and withdrawals, offering flexibility and convenience to clients.

Cons:

• It has been marked out on the WikiFx warning list, which can raise concerns about its credibility and reliability. It's always important for traders to do their due diligence when choosing a broker.

Is Swiss Markets safe or scam？

Swiss Markets is regulated by the Cyprus Securities and Exchange Commission (CYSEC), which generally offers a degree of reassurance that they adhere to specific regulatory standards for fair trading and client transparency. However, despite regulation status, Swiss Markets have been flagged up due to their presence on a warning list issued by WikiFX, a platform providing broker service information and more.

Swiss Markets is part of a list of brokers that have been flagged as potentially dangerous by a regulatory authority. On February 2, 2022, these brokers had an adverse disclosure issued by the Ministry of Trade in Indonesia. This listing blocks several websites due to their participation in illegal commodity futures trading and gambling under the pretense of trading.

The exposures concerning Swiss Markets generally focus on issues related to withdrawals and deceptive practices. Users commonly reported experiencing troubles when trying to withdraw their funds - unexpected fees were sometimes introduced and withdrawals would either take an excessively long time or not be processed correctly, often leading to additional costs. Furthermore, some users also pointed out concerns relating to the handling of deposits and unexpected trade anomalies after depositing significant amounts. The issues were not satisfactorily resolved, even after multiple complaints, casting doubts about the platform's reliability and trustworthiness.

Market Instruments

• Forex: This involves trading in the global currency market, offering a range of currency pairs for trading.

• Metals: This category allows users to trade in precious metals such as gold and silver.

• Energies: Swiss Market clients have the opportunity to trade in energy commodities, including crude oil and natural gas.

• Indices: This platform provides global indices allowing traders to gain exposure to various sectors of different economies.

• Equities: Clients can also opt to trade in equities, providing an opportunity to invest and trade in various company shares.

Account Types

Swiss Markets offers two primary account types, the STP Classic and the STP Raw, both with a minimum deposit of $200. The STP model is a mechanism in the financial market that allows direct trades between buyers and sellers without going through an intermediate exchange or any other form of processing. This implies a non-dealing desk environment where trade orders are automatically processed by the system, eliminating the need for a manual dealing desk.

Leverage

Swiss Markets offers different levels of leverage depending on the account type and the market instrument being traded. For Forex trading, the leverage is quite high - it can go up to 1:500 for the STP Classic account and up to 1:200 for the STP Raw account. For other trading categories, such as Metals, Energies, Indices, and Equities, the leverage is set at 1%, or equivalently a ratio of 1:100. This applies uniformly on both STP Classic and STP Raw account types.

It's important to note that while higher leverage can magnify profits, it can also increase potential losses. Therefore, it should be used judiciously and traders should have a well-thought risk management strategy in place.

Spread & Commission

	Spreads		Commissions
	STP Classic	STP Raw	STP Classic	STP Raw
Forex	0.9 pips	0 pips	No	11
Precious Metals	22 points	18 points		5
Energies	55 points	35 points
Stock Indices	Fixed	Fixed	2

Swiss Markets operates with two different account types, STP Classic and STP Raw, each with its unique spread and commission structure. They have designed these structures to cater to a diverse range of trading needs.

For the STP Classic account, spreads are set low and no commissions are charged across Forex, Precious Metals, and Energies trading. However, there is a minimal fixed commission for Stock Indices.

Conversely, in the STP Raw account, they offer extremely low or even zero spreads in Forex trading. This tighter spread is also evident in Precious Metals and Energies trading. This lower spread does come with a commission fee. In the case of Stock Indices, like with the STP Classic, spreads are fixed with a small commission charge.

Trading Platforms

Swiss Markets offers the MetaTrader 4 (MT4) trading platform, a comprehensive platform that offers a variety of features to aid traders in executing their strategies, one of the most popular and widely used trading platforms in the world. It's available across multiple devices including Windows, Mac, iOS, and Android, offering flexibility and convenience to its users.

Deposit & Withdrawal

Swiss Markets offers a diverse range of deposit and withdrawal methods, including Visa, Mastercard, Maestro, Postepay, Giro Pay, Swift, Sofort, EPS, iDeal, Przelewy24, Skrill, and Neteller. Most methods support various currencies and process deposits immediately. Swift,however, can take 1-4 working days for deposits to process.

When it comes to withdrawals, Visa, Mastercard, Maestro, Skrill, Neteller, and Swift manage this within 24 hours. Postepay, Giro Pay, Sofort, EPS, iDeal, and Przelewy24 do not support withdrawals.

For a detailed breakdown of the deposit and withdrawal methods, supported currencies and timeframes, clients can refer to the table provided.

Conclusion

Swiss Markets is a broker that is regulated by the Cyprus Securities and Exchange Commission. They offer broad accessibility with a user-friendly interface, multidimensional trading analysis tools via the MT4 platform, and diverse methods for deposits and withdrawals. They prioritize client fund safety, with a minimum deposit of $200, and ensure swift processing of transactions. However, being flagged on the WikiFx warning list signals the need for users to conduct their own due diligence.

Frequently Asked Questions (FAQs)

Q: How much money do I need to put in to open an account？

A: The minimum deposit for starting a new account is $200.

Q: Is Swiss Markets regulated？

A: Yes, the broker is regulated by the Cyprus Securities and Exchange Commission (CYSEC) however recently was flagged by the Ministry of Trade in Indonesia for unauthorized activity.

Q: What trading platform does Swiss Markets use？

A: Swiss Markets uses the MetaTrader 4 platform, under a white-label license.

Q: Why is Swiss Markets on a warning list？

A: The Ministry of Trade in Indonesia listed Swiss Markets on a warning list for illegal commodity futures trading.

Q: How can I contact Swiss Markets？

A: Swiss Markets can be contacted via phone: +44 (20) 36709704; +49 3021446981; +34 (91) 0756974; +357 25262934; Email: support@swissmarkets.com. And online messaging on the website is also available.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

Aspect	Information
Registered Country/Area	Mauritius
Founded Year	5-10 years ago
Company Name	ORBEX Ltd
Regulation	Regulated in United Kingdom (FCA), Germany (BaFin), France (Banque de France), and Cyprus (CySEC)
Minimum Deposit	$100 for Starter account, $500 for Premium account, $25,000 for Ultimate account
Maximum Leverage	Up to 1:500
Spreads	Variable spreads starting from 1.7 pips for Starter account
Trading Platforms	MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, Orbex Mobile App
Tradable Assets	Forex, cryptocurrencies, commodities, stocks, indices
Account Types	Starter, Premium, Ultimate
Demo Account	Not specified
Islamic Account	Not specified
Customer Support	Phone: +44 2035198170 (English), +965 22968151 (English), +962 6 5622268 (English)
Payment Methods	Debit/Credit cards, eWallets (Skrill, Neteller), Perfect Money, UnionPay, ENet, Fasapay, Przelewy24, Poli, Knet, Zotapay, Bank Transfers
Educational Tools	Trading Central, Free VPS, Calculator Tools, Economic Calendar

General Information

Orbex.com is owned by Orbex Group Limited and is operated by Orbex Global Limited and it is a financial institution operating in the financial services industry, offering a range of trading instruments such as forex, cryptocurrencies, commodities, stocks, and indices. While ORBEX is regulated by multiple authorities including the UK's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France, and the Cyprus Securities and Exchange Commission (CySEC), concerns have been raised about its regulatory status. The FCA has classified ORBEX as “Unsubscribed,” BaFin has stated that ORBEX exceeds their regulated business scope, and there are suspicions regarding the claimed CySEC regulation.

ORBEX provides various trading accounts to cater to different traders' needs, including Starter, Premium, and Ultimate accounts. Each account type offers different features and requires varying minimum investments. The accounts offer access to a range of trading instruments, variable spreads, and leverage of up to 1:500. However, it is important to exercise caution and consider the potential risks associated with ORBEX due to concerns about its regulatory status and suspicions raised by industry sources.

ORBEX offers several trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and a mobile app. These platforms provide traders with different features and functionalities, allowing them to trade across various markets. Additionally, ORBEX offers trading tools such as Trading Central for market analysis and insights, a free Virtual Private Server (VPS) for stable and secure trading, and calculator tools for risk management. Traders can also access an economic calendar to stay informed about upcoming market events.

Considering the concerns raised about ORBEX's regulatory status and suspicions in the industry, it is crucial for individuals to carefully assess the potential risks involved before engaging in any financial activities with ORBEX.

Here is the screenshot of Orbexs official website:

Is ORBEX Legit？

ORBEX is a financial institution that operates in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC).

However, it is important to note that there are some concerns regarding ORBEX's regulatory status. According to WikiFX, a platform that collects and provides information about forex brokers, there have been complaints and suspicions raised about ORBEX. The FCA has classified its regulatory status as “Unsubscribed,” indicating an abnormality. BaFin has stated that ORBEX exceeds the business scope regulated by them. The regulatory status with Banque de France is also marked as “Exceeded,” suggesting potential issues. Additionally, the CySEC regulation claimed by ORBEX is suspected to be a clone.

Given these concerns and the information provided, it is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

Pros and Cons

Orbex is a trading broker that has both positive and negative aspects to consider. On the positive side, Orbex is regulated by multiple authorities, ensuring a level of oversight and security for traders. They also offer a variety of trading instruments, allowing traders to diversify their portfolios. Additionally, Orbex provides different account types to cater to the individual needs of traders. They offer multiple funding options as well. Orbex supports popular trading platforms like MetaTrader 4 and MetaTrader 5, which are widely used and trusted in the industry. Furthermore, Orbex provides educational resources for traders, allowing them to enhance their knowledge and skills. They also offer a free VPS service for all account types and provide access to the Trading Central research portal. On the downside, there have been concerns raised about Orbex's regulatory status, which may raise doubts among some traders. The FCA has classified Orbex as abnormal, leading to potential questions about their operations. Additionally, there are suspicions regarding Orbex exceeding its regulated business scope by regulatory bodies like BaFin and Banque de France. There have also been suspicions of clone regulation by CySEC. Despite these concerns, it is important for traders to carefully evaluate these factors before deciding to engage with Orbex.

Pros	Cons
Regulated by multiple authorities	Concerns about regulatory status
Offers a variety of trading instruments	Abnormality classification by the FCA
Provides different account types to meet traders' needs	Suspicions of exceeding regulated business scope by BaFin and Banque de France
Multiple funding options available	Suspected clone regulation by CySEC
Offers popular trading platforms like MetaTrader 4 and MetaTrader 5	-
Provides educational resources for traders	-
Free VPS service for all account types	-
Access to Trading Central research portal	-
Offers economic calendar and calculator tools	-

Market Instruments

Orbex provides traders with mainstream and popular financial products in the global financial market, including forex, spot indices, futures indices, precious metals, energies, stock CFDs, etc.

Forex: ORBEX provides a wide range of Forex trading instruments. Forex trading involves the buying and selling of currencies, with traders speculating on the value of one currency against another. ORBEX offers low spreads and leverage of up to 1:500 in Forex trading. You can access various currency pairs such as AUDCAD, AUDCHF, AUDJPY, AUDNZD, and AUDUSD, among others.

2. Cryptocurrencies: ORBEX allows traders to trade cryptocurrencies, which are encrypted, digital, and decentralized forms of money based on blockchain technology. Cryptocurrencies are not regulated by any central authority. ORBEX offers leverage of 1:2 and a commission of 0.5% for trading popular cryptocurrencies like Bitcoin (BTCUSD), Ethereum (ETHUSD), Litecoin (LTCUSD), Bitcoin Cash (BCHUSD), and Ripple (XRPUSD).

3. Commodities: ORBEX offers trading instruments for commodities, which are raw materials that can be bought or sold as physical assets. Traders can access commodities like metals, energies, agricultural products, and precious metals. ORBEX provides flexible leverage options and low spreads for commodity trading. Precious metals include XAUUSD (Gold), XAGUSD (Silver), XPDUSD (Palladium), and XPTUSD (Platinum).

4. Stocks: ORBEX provides trading instruments for stocks, allowing traders to buy and sell shares in various assets or companies. Stock trading involves owning shares and selling them based on market value. ORBEX offers a wide range of stock CFDs (Contracts for Difference) with commission starting from $0. Some of the available stocks include 3M, Abercrombie & Fitch Co, Activision Blizzard, Adobe Systems, AIG, and Airbnb Inc, among others.

5. Indices: ORBEX offers trading instruments for indices, which are collections of assets or securities used to track their performance. Indices can be used as benchmarks to assess general economic data. ORBEX provides leverage of 1:100 for indices trading and offers a selection of popular world indices. Some of the available indices include US30, NAS 100, Germany 40, UK 100, SPX500, Australia 200 Cash Index, and France 40 Cash Index, among others.

Pros	Cons
Wide range of trading instruments	Concerns about regulatory status
Low spreads and leverage in Forex	Abnormality classification by the FCA
Availability of popular cryptocurrencies	Suspicions of exceeding regulated business scope by BaFin and Banque de France
Leverage options for commodities	Suspected clone regulation by CySEC
Access to a variety of stock CFDs

Account Types

To meet investors' various investment requirements and strategies, Orbex has set up three account types: Starter Accounts, Premium Accounts, and Ultimate Accounts. The minimum deposit for the starter account is US$200, the premium account US$500, and the ultimate account is US$25,000.

The Starter account is suitable for traders who are new to the market or prefer to start with a smaller investment. It requires a minimum investment of $100 and offers variable spreads reaching 1.7 pips. There are no commissions charged for trades on this account, making it a cost-effective option. Traders can leverage up to 1:500 and trade with a minimum size of 0.01 lots. The account features a 20% stop out level and a 100% margin call level. It operates on a Non-Dealing Desk (NDD) execution type. The Starter account also provides basic education materials to support traders in their learning journey.

The Premium account is designed for traders with a higher investment capacity. It requires a minimum investment of $500 and offers similar features as the Starter account, including variable spreads from 0.0 pips and leverage up to 1:500. However, there is a commission of $8 charged per trade on this account. The Premium account also provides advanced education materials to enhance traders' knowledge and skills. Traders on this account have access to exclusive monthly webinars and receive one-on-one training sessions.

The Ultimate account is tailored for experienced traders and those with a substantial investment capability. It requires a minimum investment of $25,000, offering the same features as the other accounts, including variable spreads from 0.0 pips and leverage up to 1:500. The commission charged on trades is lower compared to the Premium account, with a rate of $5 per trade. Similar to the Premium account, the Ultimate account provides advanced education materials, but traders on this account receive three one-on-one training sessions. The account also grants exclusive access to webinars.

Pros	Cons
Multiple account options	Concerns about regulatory status
Varied investment requirements	Abnormality classification by the FCA
Variable spreads available	Higher commission charges on Premium and Ultimate accounts
Leverage up to 1:500	Higher minimum investment requirement for Ultimate account

How to Open an Account？

To open an account with ORBEX, follow these steps:

1. Visit the ORBEX website and click on the “Register” button.

2. Fill out the registration form with the required information. This includes your first name, last name, email address, country, and phone number. Make sure to read and agree to the terms and conditions.

3.Once you have completed the form, submit it. By doing so, you acknowledge the risks associated with Forex and Contract for Differences (CFD) trading.

4. After submitting the form, you will receive a confirmation email with instructions on how to log in to the client portal.

5. Log in to the client portal using the provided credentials.

6. Fund your account to start trading. ORBEX offers various funding options to deposit funds into your trading account.

7. Once your account is funded, you can begin trading forex, indices, commodities, or stock CFDs, depending on the available options.

Orbex Leverage

Leverage rates at Orbex are quite high, reaching 1:500 for forex pairs on all accounts. However, to mitigate the risks of margin trading, leverage rates are capped at 1:100 if trading in volumes of over 40 lots. The maximum leverage rates provided for indices are 1:100, though Chinese indices are capped at 1:20. Commodities can be leveraged at either 1:100 or 1:50 and stock CFDs are limited to 1:5.For EU retail traders, leverage is capped at 1:30.

Spreads & Commissions

ORBEX offers different trading accounts with varying spreads and commissions. The Starter account features variable spreads, with minimum spreads starting from 1.7 pips. On the other hand, the Premium and Ultimate accounts provide spreads that start from 0 pips. When it comes to commissions, the Starter account does not impose any additional charges. However, the Premium account requires a commission of $8, and the Ultimate account incurs a commission of $5. These account types allow traders to choose the option that aligns with their specific trading preferences and cost considerations.

Trading Platform

ORBEX offers several trading platforms to cater to the needs of different traders.

MetaTrader 4 (MT4)

Firstly, Orbex uses the world's most popular MT4 trading platform, allowing traders to explore the forex, precious metals, indices, commodities, and energy markets in depth. Orbex MT4 has such advantages as responding to all customer inquiries within 1 hour, trading ECN on MT4, making fund withdrawals more convenient and faster, 10 language & 24-hour customer support. The platform supports 23 languages, automated trading, and is customized using an intelligent trading system exclusive own strategy, trailing stop loss function. The platform can be applied to Windows client-side, multi-accounts client-side, Android, and Apple iOS client-side.

MetaTrader 5 (MT5)

Another platform offered by ORBEX is MetaTrader 5 (MT5). It is a powerful platform suitable for traders of all levels. MT5 includes all the features of MT4 and provides additional trading functions like advanced orders and trading automation tools. It offers improved speed, functionality, and algorithmic efficiency. Traders can access over 300 CFDs, including forex pairs, stocks, indices, commodities, and cryptocurrencies. The platform also provides 38+ preinstalled technical indicators, 44 analytical charting tools, and options for different types of orders, execution modes, and market depth. Traders can automate their trades using trading robots, Expert Advisors, and scripts. Additionally, MT5 integrates tools like Orbex's Trading Central, Elliott Wave indicator, and VPS service. Traders can track their performance, join a community of traders and developers, and even develop and back test their own indicators and EAs.

FIX API

ORBEX also offers the FIX API, which stands for Financial Information Exchange. FIX API is a technology used by institutional players in the financial markets. It allows for real-time exchange of a large amount of financial information and offers direct connections between traders and tier-1 liquidity providers. This ensures trades are executed with no latency and with high precision. FIX API provides ultra-fast and precise execution for accessing global markets.

Orbex Mobile App

For traders who prefer mobile trading, ORBEX has the Orbex Mobile App. The app allows traders to register, set up, and manage their trading accounts on the go. It is available on both the App Store and Google Play. Traders can perform various actions through the app, such as registering and verifying their accounts, creating and funding their wallets, depositing, transferring, and withdrawing funds, accessing daily market analysis, and getting live support from the expert team via live chat in English or Arabic.

Pros	Cons
Offers MetaTrader 4 (MT4), known for speed and execution	Concerns about regulatory status
Provides MetaTrader 5 (MT5) with advanced features	Potential compatibility issues with certain operating systems or devices
Orbex Mobile App for mobile trading	Reliance on stable internet connection for seamless trading experience
Offers FIX API for ultra-fast and precise execution

Trading Tools

Trading Central: Orbex provides its active clients with access to Trading Central, an acclaimed research portal. This platform offers a range of market-scanning tools designed to assist traders in understanding the markets, identifying potential trading opportunities, and enhancing their strategies. Trading Central allows users to access expert insights, algorithmic setups, financial summaries, historical data, market buzz, technical views, and economic insights.

Free VPS: Orbex offers a free Virtual Private Server (VPS) to all types of trading accounts. A VPS is a virtual computer hosted within a parent server. It acts as a fully functional computer that remains connected to your trading account 24/5, regardless of your personal device's status or internet connectivity. This feature ensures a stable trading experience, safeguarding trading strategy from threats like computer viruses or internet disruptions. It allows your trades to continue uninterrupted.

Calculator Tools: Orbex provides various calculator tools to assist traders in their decision-making process. These tools include a currency converter, which allows users to convert between different currencies. Traders can select the desired currencies and obtain the conversion value instantly. Another useful tool is the pip value calculator, which helps determine the monetary value of each pip movement in a particular currency pair. These calculators aid traders in managing risk and understanding the potential profit or loss associated with their trades.

Economic Calendar: Orbex offers an economic calendar that provides essential information about upcoming economic events, such as economic indicators, central bank announcements, and geopolitical developments. The economic calendar helps traders stay informed about significant market-moving events and plan their trading activities accordingly. By being aware of these events, traders can make more informed decisions and adapt their strategies to capitalize on potential market opportunities.

Feature	Pros	Cons
Trading Central	Access to expert insights, algorithmic setups, financial summaries, historical data, market buzz, technical views, and economic insights.	Can be overwhelming for beginners.
Free VPS	Stable trading experience, safeguarding your trading strategy from threats like computer viruses or internet disruptions.	Requires some technical knowledge to set up.
Calculator tools	Help traders in managing risk and understanding the potential profit or loss associated with their trades.	Can be complex for beginners.
Economic calendar	Provides essential information about upcoming economic events, such as economic indicators, central bank announcements, and geopolitical developments.	Can be difficult to keep up with all of the events.

Deposit & Withdrawal

When it comes to depositing funds, ORBEX supports different payment methods, including debit/credit cards such as Visa and Mastercard. The available currencies for these cards are USD, PLN, EUR, and GBP. There are no fees associated with these card deposits, and the processing time is typically up to 2 hours. It's important to note that ORBEX is regulated under the Central Bank of Cyprus for these transactions.

ORBEX also accepts eWallets for funding and withdrawal. Skrill and Neteller are two popular eWallet options available for users, supporting the same currencies as the cards. Similar to card deposits, there are no fees for using these eWallets, and the processing time is up to 2 hours. ORBEX is regulated under the Financial Conduct Authority (FCA) in the UK for these transactions.

Perfect Money, UnionPay, ENet, Fasapay, Przelewy24, Poli, Knet, and Zotapay are additional funding and withdrawal options provided by ORBEX. These methods support various currencies and have their own unique regulations and processing times.

For users interested in cryptocurrency payments, ORBEX accepts USDT (Tether). Deposits and withdrawals using USDT have no fees and typically take up to 2 hours to process. It's important to note that cryptocurrency transactions are not regulated.

Lastly, ORBEX supports bank transfers for funding and withdrawal. Bank wire transfers are available in currencies such as USD, EUR, GBP, AED, and KWD. There are no fees associated with bank wire transfers, and the processing time is 3-5 business days. Similar to other transactions, ORBEX is regulated under the Central Banks of Incorporation Countries for bank transfers.

Pros	Cons
Supports various payment methods	Processing time may take up to 5 business days for bank transfers
No fees for card deposits and eWallets	Cryptocurrency transactions are not regulated
Multiple currencies available	Different regulations and processing times for various funding options
Regulated under reputable authorities	Limited cryptocurrency options (only USDT accepted)
	Bank wire transfers available for large transactions

Educational Resources

Forex Educational Hub:

ORBEX offers a comprehensive Forex Educational Hub that provides market research and educational content for traders of all experience levels. The hub includes a variety of resources such as articles, tutorials, infographics, trading education, videos, and eBooks. These resources cover topics ranging from understanding forex trading platforms like MT4 to exploring the history of gold and learning about different trading strategies. The educational content is tailored to suit the needs of traders at various skill levels.

Webinars:

ORBEX conducts live FX webinars to help traders sharpen their skills and enhance their market understanding. These webinars are hosted by leading industry experts and cover a wide range of topics. Traders can participate in these free webinars to gain insights into market trends, trading strategies, and economic events. Additionally, past webinars are available for reference, allowing traders to access valuable educational material and enhance their trading knowledge.

Seminars:

ORBEX organizes informative and educational seminars to empower traders in making informed trading decisions. These seminars cover various aspects of trading, including fundamental and technical analysis, forex basics, and strategy-building support. Traders can attend these seminars to expand their knowledge, learn new trading techniques, and gain insights from industry professionals. ORBEX has conducted seminars in different locations, such as the MENA Seminar Tour in Egypt and Kuwait.

Customer Support

ORBEX offers a comprehensive range of customer support services to address your needs and provide assistance throughout your trading journey. Our experienced team is available 24/5 to address any queries or concerns you may have. You can reach the Customer Support team via email at support@orbex.com.

In addition, specialized departments are in place to handle specific areas of focus. The Back Office team can be contacted at backoffice@orbex.com, while the Dealing Desk is available at dealing@orbex.com. For sales inquiries, you can get in touch with the Sales team through sales@orbex.com.

ORBEX has departments for specific requirements, including White Label services, Introducers Brokers, Complaints, Human Resources, Marketing, Turkish Support, Arabic Sales, and Financial matters. The contact details for each department can be found on the official website. To provide immediate assistance, a live chat option is also available to connect with knowledgeable agents.

Feedback is highly valued. To submit your query, please complete the contact form on the official website. The form requires your name, email address, country, phone number, ORBEX account number (if applicable), and your message. The customer support experts will respond to your inquiry promptly.

Reviews

Several negative reviews have been reported about ORBEX on WikiFX. Traders have expressed concerns about their inability to withdraw funds, accusing the broker of fraudulent activities and scams. Clients have claimed that ORBEX manipulates trades, keeps orders open after stop-loss, and exhibits slippage. Some reviewers have also stated that ORBEX fails to have a physical office in Mauritius as claimed. Overall, the reviews indicate dissatisfaction with ORBEX's withdrawal process and suspicions of fraudulent behavior.

Conclusion

In conclusion, ORBEX is a financial institution operating in the financial services industry. It is regulated by multiple authorities, including the United Kingdom's Financial Conduct Authority (FCA), the Federal Financial Supervisory Authority in Germany (BaFin), Banque de France in France, and the Cyprus Securities and Exchange Commission (CySEC). However, there are concerns regarding ORBEX's regulatory status, with abnormal classifications and potential issues raised by regulatory bodies. It is advisable to exercise caution and carefully consider the potential risks associated with ORBEX before engaging in any financial activities with them.

FAQs

Q: Is ORBEX a legitimate financial institution？

A: ORBEX is regulated by authorities such as the FCA, BaFin, Banque de France, and CySEC. However, there are concerns and suspicions raised about its regulatory status, indicating potential issues. Caution is advised before engaging in any financial activities with ORBEX.

Q: What trading instruments are available on ORBEX？

A: ORBEX offers Forex, cryptocurrencies, commodities, stocks, and indices for trading.

Q: What types of trading accounts does ORBEX offer？

A: ORBEX offers Starter, Premium, and Ultimate trading accounts to cater to different trader preferences and needs.

Q: How can I open an account with ORBEX？

A: To open an account with ORBEX, visit their website, fill out the registration form, receive a confirmation email, log in to the client portal, fund your account, and start trading.

Q: What leverage options are available on ORBEX？

A: ORBEX offers leverage rates up to 1:500 for forex trading. Leverage rates for other instruments vary.

Q: What are the spreads and commissions on ORBEX？

A: ORBEX offers variable spreads starting from 1.7 pips for the Starter account, while the Premium and Ultimate accounts start from 0 pips. Commissions range from $0 to $8 per trade, depending on the account type.

Q: What are the deposit and withdrawal options on ORBEX？

A: ORBEX supports various payment methods, including debit/credit cards, eWallets, bank transfers, and cryptocurrency payments.

Q: What trading platforms does ORBEX offer？

A: ORBEX offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), FIX API, and the Orbex Mobile App for trading.

Q: What trading tools are available on ORBEX？

A: ORBEX provides access to Trading Central, a free VPS, calculator tools, and an economic calendar to assist traders in their decision-making process.

Q: What educational resources does ORBEX offer？

A: ORBEX provides a Forex Educational Hub with market research, articles, tutorials, videos, and eBooks for traders of all experience levels.