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Ontega , MRG Broker Comparison

Do you want to know which is the better broker between Ontega and MRG ?

In the table below, you can compare the features of Ontega , MRG side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant exposure
 2 / 3   brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Basic Information
Established
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed
The highest transaction speed
The highest speed of opening positions
The highest speed of closing position
Slowest transaction speed
The lowest speed of opening positions
The lowest speed of closing position
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Rollover Cost
Rollover cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time
Account Information
Accounts
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
Ontega
1.51
Suspicious Clone
Under guarantee
--
5-10 years
VFSC
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
MRG
1.43
Suspicious Clone
Under guarantee
--
--
2-5 years
BAPPEBTI,JFX
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of ontega, mrg lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

ontega
Company Name Ontega
Headquarters Cyprus
Regulations Suspected Fake Clone
Market Instruments Cryptocurrencies, Commodities, Indices, Shares, Currencies
Leverage Varies (e.g., 1:200 for Forex, 1:10 for CFDs on Shares)
Commission Fee Rollover fees
Minimum Deposit $200
Deposit/Withdraw Methods VISA, MasterCard, Maestro, Skrill, Neteller, etc.
Trading Platforms Web-based platform
Customer Support Email, Telephone, WhatsApp
Educational Resources N/A

Overview of Ontega

Ontega is a trading broker headquartered in Cyprus, with a focus on providing access to various financial markets. They offer an array of market instruments, including cryptocurrencies, commodities, indices, shares, and currencies, allowing traders to diversify their portfolios. The platform prides itself on its user-friendly approach, featuring a web-based trading platform that requires no installation, making it accessible from both desktop and mobile devices. Additionally, Ontega provides multiple customer support channels, including email, telephone, and WhatsApp, to assist traders with their inquiries and concerns.

Overview of Ontega

Is Ontega legit or a scam?

Ontega's regulatory status has raised suspicions in the trading community as it lacks clear and established regulatory oversight from recognized financial authorities. Traders are encouraged to exercise caution when considering this platform due to the absence of a well-known regulatory body overseeing its operations. The lack of regulatory oversight can pose potential risks, as traders may not have the same level of protection and assurance as they would with brokers regulated by respected authorities.

Given the concerns surrounding Ontega's regulatory status and the absence of a verifiable track record with recognized regulators, potential investors and traders should conduct thorough research and exercise vigilance. It is crucial to prioritize safety and security when selecting a trading platform, and choosing a broker with a strong regulatory framework can provide an added layer of protection for traders' funds and interests.

Is Ontega legit or a scam?

Pros and Cons

Ontega offers a user-friendly one-click registration process, making it easy for traders to get started quickly. The platform's web-based nature eliminates the need for installations, ensuring accessibility across various devices. It provides a range of trading instruments, including cryptocurrencies, commodities, indices, shares, and currencies, catering to diverse trading preferences. Additionally, Ontega offers multiple customer support channels, such as email, telephone, and WhatsApp, providing options for assistance. Lastly, it provides a variety of leverage options, allowing traders to choose their preferred level of risk exposure.

Ontega's regulatory status raises concerns, as it lacks clear oversight from recognized financial authorities, potentially posing risks to traders. The absence of comprehensive educational resources is a drawback for those seeking in-depth learning materials. While the platform offers various customer support channels, the disclaimer regarding WhatsApp communication and potential third-party access to information may raise privacy concerns. Moreover, the 1:10 maximum leverage for CFDs on shares may limit trading flexibility for some investors. Lastly, the lack of transparency on fees beyond rollover fees could lead to uncertainty about the cost of trading.

Pros Cons
Easy one-click registration Unclear regulatory status
Web-based platform Limited educational resources
Diverse range of trading instruments Privacy concerns with WhatsApp communication
Multiple customer support channels 1:10 maximum leverage for CFDs on shares
Flexible leverage options Lack of transparency on fees beyond rollover fees

Market Instruments

Ontega offers a diverse range of market instruments, providing traders with opportunities to diversify their portfolios and explore various asset classes. Among the options available are cryptocurrencies, including popular assets like Bitcoin and Ethereum. Cryptocurrencies have gained significant attention in recent years, offering traders the chance to speculate on the price movements of these digital assets, which can be highly volatile and present both potential rewards and risks.

In addition to cryptocurrencies, Ontega provides access to commodities, enabling traders to participate in the commodities market. This includes various commodities such as gold, oil, and agricultural products. Commodity trading can be appealing to investors seeking to hedge against inflation or capitalize on supply and demand dynamics in these markets. Ontega also offers indices, shares, and currencies for trading, allowing traders to engage in global financial markets and potentially benefit from price fluctuations in major stock indices, individual company shares, and currency pairs.

How to open an account in Ontega?

Opening an account with Ontega is a straightforward process that can be completed in a few simple steps.

  1. Go to Ontega's official website to begin the account registration process.

  2. Locate and click on the “Open an Account” or similar button on the website's homepage.

  3. Provide your personal information, including your name, email address, and contact details, as requested in the registration form.

  4. After completing the form, check your email inbox for a verification link from Ontega and click on it to confirm your email address.

  5. Select the type of trading account you wish to open, taking into consideration your trading preferences and requirements.

  6. Deposit the initial funds into your Ontega trading account using one of the supported payment methods to start trading.

Once these steps are completed, you'll have a fully registered Ontega trading account, ready to explore the platform's features and engage in online trading activities.

Fees

Ontega imposes fees primarily in the form of rollover fees, which can vary depending on the asset class being traded. For cryptocurrencies, traders should be aware of a 0.50% rollover fee, which is applied when positions are held overnight. This fee is a percentage of the position's value and is important to consider when planning long-term cryptocurrency trades.

In contrast, commodities, indices, shares, and currencies all incur a 0.015% rollover fee for positions held overnight. While these fees are relatively low compared to some other brokers, they can still accumulate over time for traders who frequently hold positions overnight.

Leverage

Ontega offers a range of maximum leverage levels across different asset classes, catering to traders with varying risk appetites and strategies. In foreign exchange currency trading (Forex) and commodities trading, Ontega provides a maximum leverage of 1:200. This level of leverage allows traders to control a more substantial position size relative to their initial capital, potentially amplifying both profits and losses. While higher leverage can enhance the potential for significant gains, it also heightens the risk of substantial losses, making it crucial for traders to exercise prudent risk management practices.

For CFD trading on indices, Ontega offers a maximum leverage of 1:100, which still provides traders with considerable leverage to capitalize on price movements in these markets. However, CFD trading on shares is subject to a lower maximum leverage of 1:10, reflecting the higher risks associated with individual company stocks. In the cryptocurrency market, Ontega offers a maximum leverage of 1:2, highlighting the high volatility and risk inherent in the crypto space. Additionally, Ontega provides the option of 5 protected positions with a maximum leverage of 1:20, which can serve as a risk management tool to limit potential losses.

Trading Platform

Ontega offers traders a user-friendly online trading platform with several notable features. One of its key advantages is the straightforward one-click registration process, allowing users to open an account swiftly within just 5 minutes. This simplicity can be appealing to new traders looking to get started quickly. Additionally, Ontega's web-based platform eliminates the need for installations or downloads, ensuring accessibility across various desktop and mobile devices.

Moreover, Ontega places a strong emphasis on the fusion of learning and trading, aiming to provide traders with valuable skills and knowledge. The platform offers a range of tools, including Stop Limit, Stop Loss, Trailing Stop, and Guaranteed Stop, along with free email and push notifications on market events, price alerts, and market updates. This suite of tools empowers traders to make informed decisions and manage their risk effectively. Furthermore, Ontega allows users to customize their platform settings, tailoring it to their preferences and risk management strategies. While these features may be appealing to traders seeking convenience and control, it's essential for individuals to conduct their due diligence and carefully assess Ontega's offering and suitability for their trading needs.

Deposit & Withdrawal

Ontega offers a variety of payment methods to cater to the diverse needs of its traders. These methods include well-known options such as VISA, MasterCard, and Maestro, providing a convenient way for users to deposit funds into their trading accounts using their credit or debit cards. This can be especially convenient for those who prefer traditional banking methods for financial transactions.

In addition to card payments, Ontega also supports electronic payment solutions like NETELLER and Skrill, which offer an added layer of security and flexibility for users. These e-wallet options can be particularly attractive to traders looking for fast and efficient ways to manage their funds. Furthermore, Ontega provides the option of Bank Transfers, ensuring that traders can initiate direct transfers from their bank accounts if they prefer this method.

Deposit & Withdrawal

Customer Support

Ontega provides multiple avenues for customer support, ensuring that traders have access to assistance when needed. They offer an email support option through Customer.Service@ontega.com, allowing users to reach out with their inquiries or concerns. Additionally, Ontega provides telephone support during specified operating hours from Monday to Friday, between 08:00 and 19:00 GMT+2. This direct phone support can be valuable for traders seeking immediate assistance and guidance with their trading-related issues.

For added convenience, Ontega also offers customer support via WhatsApp at +447520640100. While this channel provides a modern and efficient way to communicate with the support team, it's worth noting the company's disclaimer regarding potential third-party access to information during these WhatsApp communications. Traders should consider their privacy and take necessary precautions when using this platform.

Customer Support

Educational Resources

Ontega is notably limited in terms of educational resources, which can be a drawback for traders, especially those who are new to the financial markets and seeking comprehensive educational materials. The platform does not offer a robust selection of tutorials, webinars, or educational articles that can assist traders in developing their skills and understanding market dynamics. As a result, individuals looking for in-depth educational resources may find Ontega lacking in this aspect, and they might need to seek supplementary learning materials from external sources to enhance their trading knowledge and proficiency.

Conclusion

In summary, Ontega is a trading platform that offers a user-friendly experience with one-click registration and a web-based interface, making it accessible across various devices. It provides a diverse range of trading instruments, including cryptocurrencies, commodities, indices, shares, and currencies, catering to different trading preferences. The broker also offers multiple customer support channels, ensuring assistance is readily available to traders. Moreover, Ontega offers flexible leverage options, allowing traders to customize their risk exposure.

However, it's essential to note the concerns raised about Ontega, primarily related to its regulatory status. The lack of clear oversight from recognized financial authorities can raise questions about the platform's trustworthiness and the level of protection it offers to traders. Additionally, the limited educational resources and potential privacy issues with WhatsApp communication are factors that traders should carefully consider when evaluating Ontega as a trading option. As with any trading platform, due diligence and thorough research are crucial to making informed decisions that align with individual trading needs and risk tolerance.

FAQs

Q: Is Ontega a regulated broker?

A: Ontega's regulatory status is unclear, and it lacks oversight from recognized financial authorities.

Q: What types of market instruments can I trade on Ontega?

A: Ontega offers a range of market instruments, including cryptocurrencies, commodities, indices, shares, and currencies.

Q: How can I contact Ontega's customer support?

A: You can reach Ontega's customer support through email at Customer.Service@ontega.com, telephone, or WhatsApp during specified operating hours.

Q: What is the maximum leverage available on Ontega?

A: Ontega provides varying maximum leverage levels, such as 1:200 for Forex and commodities, 1:100 for CFDs on indices, 1:10 for CFDs on shares, and 1:2 for cryptocurrencies.

Q: Does Ontega offer educational resources for traders?

A: Ontega lacks comprehensive educational resources, and traders may need to seek external materials for in-depth learning about trading strategies and market analysis.

mrg
Aspect Information
Registered Country/Area Indonesia
Founded Year 2-5 years
Company Name PT. MRG Mega Berjangka
Regulation Suspected clone, lacks valid regulation
Minimum Deposit $300 (Silver account), $500 (Gold account), $5000 (Platinum account)
Maximum Leverage 1:100 (Gold and Platinum accounts), 1:200 (Silver account)
Spreads Gold account: starting from 2.3 pips, Silver account: starting from 0.8 pips, Platinum account: starting from 2.3 pips
Trading Platforms MT4/5 White Label
Tradable Assets Forex, Gold, US Index, Crude Oil
Account Types GOLD, SILVER, PLATINUM
Demo Account Not specified
Islamic Account Not specified
Customer Support Phone: +62 021 - 2976 5191, Email: customercare@mrgfutures.co.id
Payment Methods Local bank transfer
Educational Tools Provides trading mechanisms and trading tips

Overview of MRG

MRG, also known as PT. MRG Mega Berjangka, is a financial brokerage firm based in Indonesia. However, there are suspicions regarding the legitimacy and regulatory status of this company. While MRG claims to be regulated by the Indonesian regulatory agency Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) and the Jakarta Futures Exchange (JFX), these claims are suspected to be clones and the broker lacks valid regulation.

The company offers trading services through the MT4/5 White Label platform, providing access to various financial instruments such as Forex, gold, US indices, and crude oil. However, it is important to exercise caution when dealing with MRG due to the potential risks associated with its lack of valid regulation and suspicious claims.

Overall, potential investors should carefully consider the available information and exercise due diligence before engaging in any trading activities with MRG. It is advisable to seek alternative brokers with clearer regulatory statuses and a more transparent operating environment.

basic-info

Pros and Cons

Equinox offers a range of pros and cons for traders to consider. On the positive side, it boasts low minimum deposit requirements, making it accessible to a wider range of individuals. Traders can also benefit from varying leverage ratios, allowing them to adjust their risk exposure. Equinox provides access to global markets, enabling traders to explore opportunities across different regions. Additionally, it offers the popular MT4 trading platform known for its user-friendly interface and advanced features. However, it's important to note the potential cons, such as the inherent risk involved in trading and the possibility of market volatility leading to losses. The available market instruments may be limited, and market conditions can impact liquidity. Traders should also be mindful of regulatory and geopolitical risks. Equinox provides multiple account options to cater to different trading preferences. Overall, traders should carefully assess these pros and cons to determine if Equinox aligns with their individual trading needs and risk tolerance.

Pros Cons
Low minimum deposit requirements Market volatility can lead to losses
Varying leverage ratios available Trading involves inherent risk
Access to global markets Limited to the offered market instruments
Offers the popular MT4 trading platform Market conditions can impact liquidity
Different commission structures Regulatory and geopolitical risks
Offers multiple account options

Is MRG Legit?

Based on the information provided, PT. MRG MEGA BERJANGKA (formerly PT. ASKAP FUTURES) claims to be regulated by the Indonesian regulatory agency Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) under license number 05/BAPPEBTI/SI/XII/2000. However, it is stated that this claim is suspected to be a clone and the broker currently has no valid regulation.

Additionally, PT. MRG MEGA BERJANGKA claims to be regulated by the Jakarta Futures Exchange (JFX) under license number SPAB-001/BBJ/09/00, but this claim is also suspected to be a clone.

Therefore, based on the information provided, it is advised to be cautious and aware of the potential risks associated with dealing with PT. MRG MEGA BERJANGKA as it lacks valid regulation and has been flagged as suspicious.

regulation
regulation

Market Instruments

MRG offers a range of market instruments for investors to engage in trading activities.

Forex:

MRG offers Forex trading, allowing investors to trade currency pairs in the foreign exchange market. Forex trading involves speculating on the exchange rate fluctuations between different currencies. Traders can take advantage of the volatility in currency prices to potentially generate profits.

 account-types

Emas (Gold):

MRG enables investors to trade gold, which is a popular commodity and a store of value. Gold trading allows investors to speculate on the price movements of gold, taking advantage of its status as a safe-haven asset and potential hedge against inflation.

account-types

US Index:

MRG provides trading opportunities in US indices, such as the S&P 500, Dow Jones Industrial Average, and Nasdaq Composite. Trading US indices allows investors to gain exposure to the overall performance of the US stock market, providing potential opportunities for profit based on the index movements.

Crude Oil:

MRG allows investors to trade crude oil, which is a globally traded commodity and a key energy resource. Crude oil trading involves speculating on the price movements of oil, which can be influenced by factors such as supply and demand dynamics, geopolitical events, and economic indicators.

 market-instruments

Pros and Cons

Pros Cons
Potential for profit from price movements Market volatility can lead to losses
Diversification opportunities Trading involves inherent risk
Access to global markets Limited to the offered market instruments
Opportunity to hedge and manage risk Market conditions can impact liquidity
Availability of different trading strategies Regulatory and geopolitical risks

Account Types

MRG offers three different account types: GOLD, SILVER, and PLATINUM. Each account type has its own set of specifications and features.

GOLD Account:

The GOLD account offered by MRG has a spread starting from 2.3 pips. For forex and gold trading, there is a commission of $30 per lot, while for index and crude oil trading, the commission is $20 per lot. The minimum lot size is 0.1 lot, and the maximum lot size is 10 lots. There is no limit on the maximum number of open lots. The leverage available is 1:100. The minimum stop and limit order distance is 15 points. Trading style is specified as “No Arbitrage.” The minimum deposit required for a GOLD account is $500.

SILVER Account:

The SILVER account has a spread starting from 0.8 pips. The commission for all trades is $8 per lot. The minimum lot size is 0.1 lot, and the maximum lot size is 3 lots. The maximum number of open lots allowed is 5. The leverage offered is 1:200. The minimum stop and limit order distance is 1 point. Similar to the GOLD account, the trading style is specified as “No Arbitrage.” The minimum deposit required for a SILVER account is $300.

PLATINUM Account:

The PLATINUM account features a spread starting from 2.3 pips. For forex and gold trading, the commission is $30 per lot, and for index and crude oil trading, it is $20 per lot. The minimum lot size for this account type is 1 lot, and the maximum lot size is 50 lots. There is no restriction on the maximum number of open lots. The leverage offered is 1:100, and the minimum stop and limit order distance is 15 points. The trading style is specified as “No Arbitrage.” The minimum deposit required for a PLATINUM account is $5000.

 market-instruments
Pros Cons
Offers multiple account options Limited information provided
Varying leverage ratios available Lack of details on other trading terms
Different commission structures Limited explanation of trading styles
Low minimum deposit requirements Insufficient information on trading rules

How to Open an Account?

To open an account with MRG, follow these steps:

  1. Visit the MRG website and click on the “Register” menu.

open-account
  1. Fill in the required information accurately in the provided fields.

  2. Select the type of account you wish to open.

  1. Enter the captcha correctly and ensure that you have read and agreed to the Terms & Conditions.

open-account
  1. Double-check that all the registration data you have provided is correct.

  2. Click on the “Submit” button to complete the account opening process.

Leverage

MRG offers leverage options of 1:100 for the GOLD and PLATINUM accounts, while the SILVER account provides a higher leverage option of 1:200. Leverage allows traders to amplify their trading positions with a smaller amount of capital. It is important to note that while leverage can potentially increase profits, it also magnifies potential losses, making risk management a crucial aspect of trading with leverage. Traders should carefully consider their risk tolerance and use leverage responsibly.

Spreads & Commissions

MRG offers different account types with varying spreads and commissions. The GOLD account has a spread starting from 2.3 pips and commissions of $30 per lot for forex and gold trading, and $20 per lot for index and crude oil trading. The SILVER account features a spread starting from 0.8 pips and a fixed commission of $8 per lot for all trades. The PLATINUM account offers a spread starting from 2.3 pips and commissions of $30 per lot for forex and gold trading, and $20 per lot for index and crude oil trading. Each account type has its own minimum deposit requirement, lot sizes, leverage, and trading style specifications.

Margins

MRG applies margin charges to clients for various types of trades, such as day trades and overnight positions. The specific margin requirements differ depending on the account type. For Gold, Silver, and Platinum accounts, the margin requirements per lot are $100, $50, and $1,000, respectively.

Deposit & Withdrawal

MRG recommends that clients primarily make deposits and withdrawals via local bank transfer. However, the company has not disclosed whether any fees are charged for these methods. To make a withdrawal, clients need to follow a few steps. First, they need to log in using their registered username and password. After logging in, they should select the “Withdrawal” menu. Then, they need to enter the withdrawal amount in Indonesian Rupiah and ensure that all the withdrawal details are accurate before clicking “Submit.”

It is important to note that withdrawals made between 00:00 and 12:00 WIB will be processed on the same day by 16:00 WIB at the latest. Withdrawals made between 12:00 and 00:00 WIB will be processed on the following day by 12:00 WIB at the latest.

To make a deposit, clients should follow these steps: log in using their registered username and password, select the “Withdrawal” menu, enter the deposit amount in Indonesian Rupiah, choose the option for local bank transfer, select the appropriate bank account based on the provided details, and ensure that all the deposit information is accurate before clicking “Submit.”

Pros Cons
Allows deposits and withdrawals via local bank transfer Lack of information about potential fees
Withdrawals processed within specific timeframes Limited options for deposit and withdrawal methods
Clear instructions provided for the withdrawal process No mention of alternative payment methods

Trading Platforms

MRG offers the MT4 (Metatrader 4) platform, which is widely recognized as one of the most widely used trading platforms among traders. With the MT4 platform, MRG Mega Berjangka provides traders with the opportunity to stay connected to the market at all times. The platform offers various options of Metatrader that can be tailored to suit individual needs.

The MT4 platform is known for its user-friendly interface and comprehensive charting capabilities, allowing traders to analyze price movements, apply technical indicators, and implement various trading strategies. It also provides real-time quotes, news feeds, and a wide range of trading tools to enhance the trading experience.

Traders using the MT4 platform can access a variety of financial instruments, including Forex, commodities, indices, and CFDs. The platform supports multiple order types, including market orders, limit orders, and stop orders.

One of the advantages of the MT4 platform is its extensive library of third-party plugins and expert advisors (EAs). Traders can utilize these tools to automate their trading strategies, perform backtesting, and receive trade signals based on predefined conditions.

trading-platform
Pros Cons
User-friendly interface Limited customization options
Comprehensive charting features Limited integration with other platforms
Real-time quotes and news feeds Limited selection of order types
Wide range of trading tools Limited platform updates
Access to third-party plugins and EAs Potential for system glitches

Trading Tools

MRG provides educational resources to enhance traders' knowledge and understanding of the financial market. They offer explanations of common terms related to the financial market and financial instruments. This educational material can be beneficial for traders looking to expand their understanding and improve their trading strategies.

Mekanisme Trading:

MRG offers trading mechanisms that allow traders to execute their trades. These mechanisms provide a platform for traders to enter, modify, or close their positions in the financial market. The trading mechanisms offered by MRG facilitate the buying and selling of various financial instruments, providing traders with the necessary tools to participate in the market.

trading-tools

Tips Trading:

MRG provides trading tips to assist traders in making informed decisions. These tips may include market analysis, trading strategies, and insights into potential trading opportunities. The tips offered by MRG can be helpful for traders looking for guidance and ideas in their trading activities.

trading-tools
Pros Cons
Provides educational resources Lack of specific details on the trading tools
Facilitates trading execution Limited information on the effectiveness of tips
Offers trading tips for informed decisions No information on advanced trading tools or features

Customer Support

  1. Penanganan Pengaduan Nasabah: MRG provides a customer support unit specifically dedicated to handling customer complaints. This unit is responsible for addressing and resolving any issues or concerns raised by customers. Customers can contact the Unit Pengaduan through various channels, including telephone and email. The customer support team aims to provide prompt assistance and aims to respond to customer inquiries within a maximum of 2x24 hours.

  2. Unit Pengaduan: The Unit Pengaduan is the department within MRG that focuses on handling customer complaints. Customers can reach out to this unit via telephone at 021-7278 1710 (Hunting) or 021-7278 1721. Additionally, they can also contact the unit through email at customercare@mrgfutures.co.id. The Unit Pengaduan is responsible for providing complaint handling services to customers and explaining the Standard Operational Procedures (POS) for complaint handling, including the procedures for using the BAPPEBTI Online Complaint System.

  3. Contact Information: MRG's customer support can be reached through various contact channels. Customers can fill out the contact form available on their website or directly contact the Unit Pengaduan through the provided telephone numbers. The company's official website is www.mrgfutures.co.id. The physical address of MRG is Senayan City, Panin Tower Lt. 22, Jl. Asia Afrika Lot 19, Jakarta Selatan 10270.

customer-support

Conclusion

In conclusion, MRG Mega Berjangka has both advantages and disadvantages. On the positive side, MRG offers a range of market instruments for trading, including forex, gold, US indices, and crude oil, providing investors with diversification opportunities. They also provide the widely recognized MT4 trading platform, known for its user-friendly interface and comprehensive charting features. Additionally, MRG offers multiple account options with varying leverage ratios and low minimum deposit requirements. On the other hand, MRG's lack of valid regulation raises concerns about its credibility and potential risks associated with trading. The limited information provided about trading terms, fees, and alternative payment methods is also a disadvantage. Traders should exercise caution and consider these drawbacks before engaging with MRG Mega Berjangka.

FAQs

Q: Is MRG a legitimate broker?

A: Based on the information provided, MRG lacks valid regulation and has been flagged as suspicious. It is advised to exercise caution and be aware of the potential risks associated with dealing with MRG.

Q: What market instruments does MRG offer?

A: MRG offers trading opportunities in Forex, Gold, US Indices, and Crude Oil.

Q: What are the different account types offered by MRG?

A: MRG offers three account types: GOLD, SILVER, and PLATINUM, each with its own specifications and features.

Q: How do I open an account with MRG?

A: To open an account with MRG, visit their website, click on the “Register” menu, fill in the required information accurately, select the account type, enter the captcha correctly, agree to the Terms & Conditions, double-check the provided data, and click “Submit.”

Q: What leverage options does MRG provide?

A: MRG offers leverage options of 1:100 for GOLD and PLATINUM accounts, and 1:200 for the SILVER account.

Q: What are the spreads and commissions charged by MRG?

A: The spreads and commissions vary depending on the account type. The GOLD account has a spread starting from 2.3 pips, the SILVER account has a spread starting from 0.8 pips, and the PLATINUM account has a spread starting from 2.3 pips. Commissions are $30 per lot for forex and gold trading, and $20 per lot for index and crude oil trading in GOLD and PLATINUM accounts, while the SILVER account has a fixed commission of $8 per lot for all trades.

Q: How can I make deposits and withdrawals with MRG?

A: MRG recommends using local bank transfer for deposits and withdrawals. The specific fees associated with these methods are not disclosed. To make a withdrawal or deposit, follow the instructions provided on the MRG website.

Q: What trading platform does MRG offer?

A: MRG offers the widely recognized MT4 (Metatrader 4) platform, known for its user-friendly interface, comprehensive charting features, real-time quotes, news feeds, and a wide range of trading tools.

Q: What trading tools does MRG provide?

A: MRG provides educational resources, trading mechanisms for execution, and trading tips to assist traders in making informed decisions.

Q: How can I contact MRG's customer support?

A: You can contact MRG's customer support unit dedicated to handling customer complaints through telephone numbers or email. The contact information can be found on their official website.

Are the transaction costs and expenses of ontega, mrg lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive ontega and mrg are, we first considered common fees for standard accounts. On ontega, the average spread for the EUR/USD currency pair is -- pips, while on mrg the spread is --.

Which broker between ontega, mrg is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

ontega is regulated by VFSC. mrg is regulated by BAPPEBTI,JFX.

Which broker between ontega, mrg provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

ontega provides trading platform including -- and trading variety including --. mrg provides trading platform including -- and trading variety including --.

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