Registered in	Saint Kitts and Nevis
Regulated by	No effective regulation at this time
Year(s) of establishment	5-10 years
Trading instruments	Forex pairs, commodities, stocks, cryptocurrencies, indices
Minimum Initial Deposit	$10
Maximum Leverage	1:1000
Minimum spread	0.0 pips onwards
Trading platform	MT4 and its own mobile application
Deposit and withdrawal method	electronic payment systems, bank cards, and wire transfer options
Customer Service	Email, phone number, address, live chat
Fraud Complaints Exposure	Yes
Negative balance protection	Yes

It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

Pros and cons of MTrading

Pros:

• Wide range of trading instruments, including currencies, stocks, cryptocurrencies, indices, commodities and other highly liquid financial assets.

• Low account opening requirements, with the ability to start trading with as little as $10 on the M.Cent account.

• Flexible and convenient deposit and withdrawal options, including a variety of electronic payment systems, bank cards and wire transfer options.

• Copy trading features allow novice traders to learn from experienced traders and potentially increase profits.

• Educational resources such as articles, news and technical analysis are available to help traders stay informed and make more informed decisions.

Cons:

• Customer support may not be able to provide quick responses due to the high volume of requests.

• Limited options for contacting customer support, with only a few social media accounts and an online chat button available.

• Limited educational resources compared to some other brokers in the market.

• Limited trading platforms available, with only MT4 and a mobile application offered.

• The high maximum leverage of up to 1:1000 can increase the risk of losses for traders who are not experienced with high leverage trading.

What type of broker is MTrading？

Advantages	Disadvantages
MTrading offers tight spreads and fast execution due to its Market Making model.	As a counterparty to its clients' trades, MTrading has a potential conflict of interest that may lead to decisions that are not in the best interest of its clients.

MTrading is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, MTrading acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that MTrading has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with MTrading or any other MM broker.

General information and regulation of MTrading

MTrading is a global forex and CFD broker that was established in 2013. It is not regulated and offers trading services to both retail and institutional clients. MTrading provides its clients with access to over 100 trading instruments, including forex, commodities, and indices, with flexible leverage options of up to 1:1000. The company offers three types of accounts to cater to different trading needs and experience levels. In addition to its trading services, MTrading also provides educational resources and copy trading capabilities to its clients.

In the following article, we will analyse the characteristics of this broker in all its dimensions, providing you with easy and well-organised information. If you are interested, read on.

Market instruments

Advantages	Disadvantages
A wide range of trading instruments are available, including currencies, stocks, cryptocurrencies, indices, commodities, and other highly liquid financial assets	The lack of regulation makes it difficult to assess the safety of trading with MTrading
The limited information available about the trading instruments and their underlying assets makes it challenging for traders to conduct thorough analysis and risk management
The absence of regulatory oversight may lead to potential conflicts of interest and unethical business practices on the part of the company
The high level of risk associated with some of the trading instruments, such as cryptocurrencies, may not be suitable for all traders and can result in significant financial losses

MTrading offers a diverse selection of trading instruments for traders to choose from. With access to currencies, stocks, cryptocurrencies, indices, commodities, and other highly liquid financial assets, traders have the opportunity to diversify their portfolios and take advantage of market trends across multiple markets. However, the lack of regulation makes it difficult to assess the safety of trading with MTrading. Additionally, the limited information available about the trading instruments and their underlying assets may make it challenging for traders to conduct thorough analysis and risk management. The absence of regulatory oversight may also lead to potential conflicts of interest and unethical business practices on the part of the company. Finally, traders should be aware of the high level of risk associated with some of the trading instruments, such as cryptocurrencies, which may not be suitable for all traders and can result in significant financial losses.

Spreads, commissions and other costs

Advantages	Disadvantages
Competitive spreads on all account types	Commission charged on the M.Pro account
No commission charges on M.Cent and M.Premium accounts
Transparent trading specifications available for all accounts
Low minimum deposit requirements on all account types

MTrading offers competitive spreads on all account types, ranging from 0 pips on the M.Pro account to 1 pip on the M.Cent and M.Premium accounts. The M.Cent and M.Premium accounts do not have any commission charges, while the M.Pro account charges a commission of 4USD per standard lot traded. The trading specifications are transparent and available for all accounts, allowing traders to make informed decisions based on the trading conditions. Another advantage is the low minimum deposit requirements on all account types, which makes trading accessible for a wider range of traders. However, the disadvantage of the commission charge on the M.Pro account may be a consideration for some traders.

Trading accounts available in MTrading

Advantages	Disadvantages
M.Cent account allows for micro lot trading, making it easy for beginners to start trading with just $10.	The low starting capital of M.Cent account means that there is a limit to how much profit can be made.
M.Premium account offers over 100 trading instruments and requires a starting capital of just $100.	The limited account types offered by MTrading may not be suitable for all traders.
M.Pro account provides access to zero spread trading with a commission of $4USD and requires a starting capital of $500.	The zero spread feature of M.Pro account comes with a commission which can increase trading costs.

MTrading offers three different account types to cater to the needs of different types of traders. The M.Cent account is ideal for beginners who are just starting with trading and want to practice with micro lot trading. The M.Premium account offers a wider range of trading instruments and is suitable for traders with some experience who want to trade with larger positions. Finally, the M.Pro account is designed for more experienced traders who want to take advantage of zero spread trading with a commission of $4USD. It is important to note that the low starting capital requirement of M.Cent and M.Premium accounts makes it easy for traders to start trading with MTrading. However, the limited account types offered by MTrading may not be suitable for all traders.

Trading platform(s) that MTrading offers

Advantages	Disadvantages
MT4 is a popular and widely used trading platform that is highly customizable and user-friendly	The company does not offer any other trading platforms besides MT4
MTrading also offers its own mobile trading application for convenient trading on-the-go	The mobile application may have limited features compared to the desktop version of MT4
MT4 supports a wide range of technical indicators, expert advisors, and algorithmic trading strategies	Some traders may prefer a more advanced platform with additional features and tools
MT4 has a large and active online community, which provides access to a wealth of resources, such as forums, educational materials, and custom indicators	The platform may be overwhelming for new traders who are not familiar with its features and functionality

MTrading offers its clients the popular MT4 platform, which is widely used and highly regarded by traders around the world. MT4 is a customizable and user-friendly platform that supports a wide range of technical indicators and trading strategies. The platform also has a large and active online community that provides access to a wealth of resources for traders. In addition, MTrading also offers its own mobile trading application, which provides convenience for traders who need to manage their trades on-the-go. However, some traders may prefer a more advanced platform with additional features and tools, and the mobile application may have limited features compared to the desktop version of MT4.

Here is a video about their own app on their official YouTube channel.

Maximum leverage of MTrading

Advantages	Disadvantages
High Leverage allows for potential higher profits with smaller capital	High leverage can magnify losses, leading to a larger risk of losing capital
Traders can open larger positions with smaller amounts of funds	High leverage requires responsible risk management to avoid significant losses
Leverage can offer more trading opportunities and flexibility	Overuse of leverage can lead to overtrading and emotional decision making

MTrading offers a maximum leverage of up to 1:1000, which is significantly higher than what is typically offered by regulated brokers. While high leverage can offer traders the potential for higher profits with smaller amounts of funds, it can also magnify losses and increase the risk of losing capital. Traders must exercise responsible risk management and avoid overuse of leverage to avoid significant losses. High leverage can offer more trading opportunities and flexibility, but it also requires careful monitoring of positions and market movements. It is important for traders to have a solid understanding of leverage and its potential risks before using it in their trading strategy.

Deposit and Withdrawal: methods and fees

Advantages	Disadvantages
Flexible deposit and withdrawal options	Limited options for certain regions
Variety of electronic payment systems, bank cards, and wire transfer options	Some deposit and withdrawal methods may incur additional fees
Convenient and fast processing time for deposits and withdrawals	Withdrawals may take longer for certain payment methods or in some cases due to regulatory requirements

MTrading offers a wide range of flexible and convenient ways to deposit and withdraw funds. Clients can choose from a variety of electronic payment systems, bank cards, and wire transfer options to make deposits or withdrawals. The processing time for deposits is fast, and the withdrawal processing time depends on the payment method used, with some methods taking longer than others. However, there may be additional fees for certain deposit and withdrawal methods, and some regions may have limited options available. Overall, MTrading provides its clients with a convenient and reliable service for managing their funds.

Educational resources in MTrading

Advantages	Disadvantages
Comprehensive educational resources	No live webinars or educational courses
Free access to articles, news, and technical analysis	Limited resources for beginner traders
Educational resources updated regularly	Limited video resources

MTrading provides a range of educational resources to help traders stay informed and improve their trading skills. The company offers free access to articles, news, and technical analysis, providing a comprehensive overview of the latest trends and market conditions. These resources are updated regularly to ensure traders are always up to date with the latest developments in the financial markets. However, MTrading doesn't offer live webinars or educational courses, which may limit the opportunities for beginner traders to learn and improve their skills. Additionally, the company has limited video resources, which may also be a disadvantage for some traders. Overall, the educational resources offered by MTrading are comprehensive and up to date, providing valuable insights and analysis for traders looking to stay informed and make informed trading decisions.

Copy trading

Advantages	Disadvantages
Can be a time saver for beginner traders	May result in blindly following a strategy without understanding its rationale
Allows access to experienced traders strategies and trades	Copy trading fees can be expensive and add up over time
Reduces emotional trading by removing the need for constant decision making	Copy trading performance is highly dependent on the performance of the trader being copied
Can be customized to fit individual risk preferences	Not all traders are available for copy trading
No need for extensive market knowledge	Copy trading may not be suitable for all trading styles and preferences

MTrading offers the copy trading feature, which allows traders to automatically replicate the trades of experienced traders on the platform. This feature can be beneficial for beginner traders who lack the necessary skills and knowledge to make profitable trades independently. Copy trading can be customized to fit individual risk preferences and can reduce emotional trading by removing the need for constant decision making. However, copy trading comes with its own set of disadvantages, such as blindly following a strategy without understanding its rationale, copy trading fees that can add up over time, and copy trading performance being highly dependent on the performance of the trader being copied. Therefore, traders need to carefully consider the pros and cons of copy trading before deciding to use this feature.

Customer service of MTrading

Advantages	Disadvantages
Comprehensive FAQ section	Limited customer service channels
Efficient social media presence	Response time may be slow due to high volume of inquiries
Online chat available for assistance	Limited availability for personalized support

There are only a few social media accounts, an online chat button, and an extensive FAQ section available for customer care on MTrading. While the FAQ section is detailed and informative, the lack of multiple contact options may not be enough for some clients who require immediate assistance. The support team's response time may be slow due to the large volume of requests.

Conclusion

MTrading appears to be a reputable online broker that offers a wide range of trading instruments, flexible account types, and platforms suitable for both novice and experienced traders. The company also provides various educational resources such as articles, news, and technical analysis to assist traders in making informed decisions. The leverage offered by MTrading is also high, up to 1:1000, allowing traders to increase their potential profits. However, the lack of transparency regarding its regulation status and the limited customer support channels may be a concern for some traders. Overall, MTrading seems to be a good option for traders seeking a diverse range of trading options and educational resources.

Frequently asked questions about MTrading

• Is MTrading a regulated broker？

• No, MTrading is not regulated by any financial authority. However, it is registered in Saint Kitts and Nevis.

• What is the minimum deposit to open an account with MTrading？

• The minimum deposit for M.Cent account is only $10, for M.Premium account is $100 and for M.Pro account is $500.

• What trading platforms are available at MTrading？

• MTrading offers MetaTrader 4 (MT4) and its own mobile application for trading.

• Does MTrading offer copy trading？

• Yes, MTrading provides copy trading for its clients.

• How can I deposit and withdraw funds with MTrading？

• MTrading provides a variety of electronic payment systems, bank cards, and wire transfer options for deposit and withdrawal of funds. The company also allows internal transfers between accounts of its clients.

Probis	Basic Information
Company Name	Probis
Founded	2009
Headquarters	Australia
Regulations	Not regulated
Tradable Assets	Forex, Commodity CFDs, Securities CFDs
Account Types	Live Account, Demo Account
Minimum Deposit	Not specified
Maximum Leverage	1:30
Spreads	Forex: Starts at 3 pips
Commission	Not specified
Deposit Methods	Bank wire transfer
Trading Platforms	PROBIS AUTON
Customer Support	Phone, Email
Education Resources	Educational content on FX & CFD trading, trade characteristics, technical analysis, and glossary
Bonus Offerings	None

Overview of Probis

Probis is an Australian-based trading platform with a history dating back to its founding in 2009. This platform offers a diverse range of financial instruments, including Forex, Commodity CFDs, and Securities CFDs, allowing traders to engage in various aspects of the global financial markets. Prospective traders can opt for either Live Accounts, where real funds are used for trading, or Demo Accounts, which provide a risk-free environment for honing trading skills.

One of the key features of Probis is its proprietary trading platform known as PROBIS AUTON, which facilitates efficient and secure online trading. This platform supports 24-hour trading in Forex, indices, precious metals, and commodities, making it adaptable to different trading preferences and time zones. However, it's important to note that Probis's regulatory status is currently unusual, as its official regulatory status has been revoked. Therefore, traders are advised to exercise caution and thoroughly research the platform's regulatory status and oversight to ensure the safety of their investments.

Is Probis Legit？

Probis was previously regulated by the Australian Securities and Investments Commission (ASIC) under license number 338241. However, it's important to note that the regulatory status of Probis is currently abnormal, and the official regulatory status has been revoked. Traders and potential clients should exercise caution and be aware of the associated risks when considering Probis as a trading platform. It's advisable to thoroughly research and consider the regulatory status and oversight of any brokerage before engaging in trading activities to ensure the safety and security of your investments.

Pros and Cons

Probis offers diverse tradable assets, including Forex, Commodity CFDs, and Securities CFDs. Traders can choose between Live and Demo Accounts for real-money or risk-free practice trading. The platform's proprietary PROBIS AUTON trading software is user-friendly and accessible on multiple devices. However, caution is advised due to the platform's uncertain regulatory status, as its official regulatory credentials have been revoked. Commission fees lack transparency, and non-trading fees like swap interest charges can affect overall trading costs. Considering these pros and cons is crucial for potential users.

Pros	Cons
Diverse Tradable Assets	Regulatory Uncertainty
Demo Account	Lack of Commission Transparency
User-Friendly Trading Platform	Non-Trading Fees
	Limited Deposit Methods

Trading Instruments

Probis offers a range of trading instruments, including FX (Forex), Commodity CFDs (Contracts for Difference), and Securities CFDs. Each of these instruments has its own specifications and trading hours.

FX (Forex) Trading: Probis provides Forex trading options with various currency pairs, including EUR/USD, USD/JPY, GBP/USD, USD/CHF, USDCAD, AUD/USD, EUR/JPY, GBP/JPY, CHF/JPY, CAD/JPY, AUD/JPY, and EUR/GBP. These pairs come with specific contract sizes, minimum fluctuations, spread values, and necessary margin requirements per lot. Trading hours for Forex pairs vary between summer and winter times, with rollover times specified.

Commodity CFD Trading: Probis also offers Commodity CFDs for trading in assets such as Spot Gold, Spot Silver, Crude Oil, Copper, Soybean, Wheat, and Corn. Each commodity has its unique contract size, minimum fluctuation, spread, and margin requirements. Trading hours for these commodities differ during summer and winter times.

Securities CFD Trading: For traders interested in securities, Probis provides CFDs on various indices, including the US 30 Index, US E-mini SPX 500 Index, US NDAQ 100 Index, UK 100 Index, SGX Japan 225 Index, and HongKong50 Index. These securities CFDs have point values, minimum fluctuations, spreads, and margin requirements per lot. Trading hours for securities CFDs are specified for both summer and winter times.

Here is a comparison table of trading instruments offered by different brokers:

Broker	Currency	Stocks	Indices	Crypto	Commodities
Probis	Yes	No	Yes	No	Yes
FXTM	Yes	Yes	Yes	Yes	Yes
FP Markets	Yes	Yes	Yes	Yes	Yes
XM	Yes	Yes	Yes	Yes	Yes

Account Types

Probis offers two main types of accounts to cater to the needs of traders: Live Accounts and Demo Accounts.

Live Account: A Live Account is designed for traders who are ready to engage in real-money trading. Opening a Live Account involves depositing real funds, and traders can use this account to execute actual trades in the financial markets. Live Accounts provide access to real market conditions, and any profits or losses are reflected in the trader's account balance. These accounts offer the opportunity to experience the excitement and risks of live trading, making them suitable for both novice and experienced traders.

Demo Account: A Demo Account, on the other hand, is a risk-free and practice-oriented account type. It allows traders to hone their trading skills and test strategies without risking real capital. Demo Accounts are funded with virtual money, and traders can execute trades in a simulated market environment that mirrors real market conditions. This is an invaluable tool for beginners to learn the ropes of trading and for experienced traders to refine their strategies. It's a safe way to explore the trading platform and gain confidence before transitioning to a Live Account.

How to Open an Account

To open an account with Probis, follow these steps.

1. Visit the Probis website. Look for the “Open Live Account” button on the homepage and click on it.

1. Sign up on websites registration page.

1. Receive your personal account login from an automated email

2. Log in

3. Proceed to deposit funds to your account

4. Download the platform and start trading

Leverage

Probis offers varying levels of leverage to traders, depending on the type of financial instrument they are trading. For major currency pairs like EUR/USD and USD/JPY, the maximum leverage is 1:30. This means that traders can control a position worth up to $30 for every $1 they have in their trading account. Minor currency pairs and gold trading come with a maximum leverage of 1:20. When trading CFD products other than gold, such as commodities, the leverage is set at 1:10. For securities CFDs, which include major stock markets, the maximum leverage is 1:20, while minor stock markets offer a leverage of 1:10. Traders should exercise caution and consider their risk tolerance when using leverage, as it can amplify both profits and losses in their trades.

Here is a comparison table of maximum leverage offered by different brokers:

Broker	Probis	Capital Bear	Quadcode Markets	Deriv
Maximum Leverage	1:25	1:5	1:30	1:1000

Spreads and Commissions (Trading Fees)

Probis provides specific details about spreads for various trading instruments. For Forex pairs, spreads typically start at 3 pips. In the case of Commodity CFDs like Spot Gold, the spread starts at 0.5 dollars per troy ounce. For Securities CFDs such as the US 30 Index, the spread begins at 5 points. These precise spread values are essential for traders to understand their trading costs accurately.

Traders should stay informed about potential changes through the platform's notifications. Please note that commission details are not provided on the website and should be obtained from Probis' customer service.

Non-Trading Fees

Probis charges non-trading fees, with one significant fee being swap interest or overnight financing charges. Swap interest arises from the difference in interest rates between two currencies in a currency pair during rollover periods.

In essence, if traders hold a position overnight in a currency pair, they may either receive or pay swap interest based on the interest rate differentials between the currencies involved. For instance, if traders buy a currency with a higher interest rate and sell a currency with a lower interest rate, they can earn interest. Conversely, if they sell a currency with a higher interest rate and buy a currency with a lower interest rate, they will incur interest charges.

For example, if the Australian Dollar has a higher interest rate compared to the Japanese Yen, and traders hold an AUD/JPY position overnight, they may earn or pay the net interest difference between these currencies. The calculation and settlement of FX swap interest occur at the market's closing.

Traders should be aware of these swap interest rates as they can impact the overall costs of holding positions overnight, affecting their trading strategies and expenses. It's advisable to check Probis for specific swap interest rates for different currency pairs.

Deposit & Withdraw Methods

Probis provides bank transfer for depositing and withdrawing funds:

Deposit:

You can deposit funds into your Probis trading account via bank wire. Domestic transfers typically take 1-2 business days, while international transfers usually take 3-5 business days. You can make deposits in either AUD or USD. Probis does not charge any fees for deposits. However, please note that international transfers to and from international banking institutions may incur intermediary or transfer fees that are independent of Probis.

Withdrawal:

To withdraw margins from your trading account, you have two options:

- Use the “withdraw margin” button within the trading platform. Fill in the withdrawal amount to complete the application.

- Contact Probis customer service by telephone. You will need to provide your login ID and service pin to complete the withdrawal application.

Trading Platforms

Probis offers the PROBIS AUTON trading platform for efficient and secure online trading. It supports 24-hour trading in forex, indices, precious metals, and commodities. The platform is available on PC, tablets, and mobile devices, ensuring flexibility for traders. It has specific system requirements, such as Microsoft .NET Framework 4.5 for the PC version and various operating systems for mobile devices. Users can download the platform from the Probis website or app stores for iOS and Android. Manuals are available for each platform version to help users navigate and make the most of their trading experience.

Customer Support

Probis offers comprehensive customer support to assist clients with their inquiries and needs. They are conveniently located in Sydney, Australia, with a registered office at Suite 11.01, Level 11, 227 Elizabeth Street, and a postal address at PO Box 20697 World Square. Clients can reach out to Probis through various communication channels. They provide telephone support at +61 2 9047 7800, allowing clients to speak directly with their team.

For specific inquiries, Probis has dedicated email addresses for different services. Clients looking for assistance with asset management can reach out to enquiries@probisgroup.com.au. If you have questions related to FX and CFD trading, you can contact cs@probisgroup.com.au. For FX and CFD account-related inquiries, you can email account@probisgroup.com.au, and margin deposit and withdrawal matters can be addressed at margin@probisgroup.com.au.

Educational Resources

Probis provides a range of educational resources to empower clients in their FX and CFD trading journey. Their educational offerings cover FX & CFD trading, trade characteristics, technical analysis, and a comprehensive glossary.

FX & CFD Trading: Probis offers educational content that helps clients understand the fundamentals of FX (foreign exchange) and CFD (contract for difference) trading. This includes insights into market dynamics, trading strategies, and risk management techniques.

Trade Characteristics: Understanding the unique characteristics of different trading instruments is crucial for success. Probis provides resources that delve into the specifics of various assets, helping traders make informed decisions.

Technical Analysis: Technical analysis is a vital tool in trading, and Probis equips clients with the knowledge and skills needed to analyze price charts, identify trends, and make data-driven trading decisions.

Glossary: The financial world comes with its own jargon and terminology. Probis offers a comprehensive glossary that defines and explains key terms, ensuring that clients can navigate the trading landscape with confidence.

Trading Tools

Probis provides traders with Economic Calendar to enhance their market analysis and decision-making. It provides traders with a professional perspective on market events, helping them understand market dynamics, stay informed about crucial economic announcements, and seize investment opportunities. This tool is instrumental in tracking economic indicators, central bank decisions, and geopolitical events that can significantly impact financial markets.

Conclusion

In conclusion, Probis offers traders access to various financial instruments, a user-friendly trading platform, and educational resources. However, its regulatory status is uncertain, which raises concerns about the safety of investments. The lack of transparency regarding commission fees and potential non-trading fees like swap interest charges can impact overall trading costs. While Probis has its advantages, including a range of tradable assets and a demo account for practice, potential users should carefully consider these drawbacks and exercise caution when choosing this platform for their trading needs.

FAQs

Q: Is Probis a regulated trading platform？

A: Probis was previously regulated by the Australian Securities and Investments Commission (ASIC), but its regulatory status is currently uncertain as the official regulatory status has been revoked.

Q: What types of trading accounts does Probis offer？

A: Probis provides two main types of accounts: Live Accounts for real-money trading and Demo Accounts for practice trading.

Q: Can I access Probis's trading platform on mobile devices？

A: Yes, Probis's trading platform, PROBIS AUTON, is available on PC, tablets, and mobile devices, offering flexibility for traders.

Q: What is the maximum leverage offered by Probis？

A: The maximum leverage varies depending on the type of financial instrument. For major currency pairs, it's 1:30, while minor currency pairs and gold trading offer 1:20. CFD products other than gold come with 1:10 leverage, and securities CFDs offer a maximum leverage of 1:20 for major stock markets and 1:10 for minor stock markets.

Q: How can I deposit and withdraw funds with Probis？

A: You can deposit funds via bank wire transfer in either AUD or USD. Withdrawals can be made using the “withdraw margin” button within the trading platform or by contacting Probis customer service.