Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

Hirose Financial Review Summary in 10 Points
Founded	2010
Registered Country/Region	United Kingdom
Regulation	FCA
Market Instruments	Forex， Spot Gold
Demo Account	Available
Leverage	1:30
EUR/USD Spread	0.8 pips
Trading Platforms	MT4, LION Trader (ActTrader)
Minimum Deposit	USD 0
Customer Support	Email, Phone, Live chat, Request form

What is Hirose Financial？

Hirose Financial UK is a FCA regulated Forex trading company offering multiple trading solutions to the FX community basing in the UK. It is founded in 2010, a subsidiary of Hirose Tusyo of Japan. The broker provides online trading services for the foreign exchange market, allowing clients to trade various currency pairs. They offer both major and minor currency pairs, as well as exotic currency pairs.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

Pros	Cons
• No commission fees	• Limited trading instruments
• Demo account available	• No MetaTrader 5 platform integration
• MetaTrader 4 (MT4) platform support	• Limited payment methods
• No minimum deposit requirement
• Regulated by FCA
• Multiple base currencies available for accounts

Hirose Financial Alternative Brokers

There are many alternative brokers to Hirose Financial depending on the specific needs and preferences of the trader. Some popular options include:

• IC Markets - A popular and reputable Forex and CFD broker with competitive pricing and advanced trading platforms.

• Pepperstone- An award-winning Forex and CFD broker with low fees, fast execution speeds, and multiple trading platforms.

• OANDA- A trusted global Forex and CFD broker with an easy-to-use trading platform, competitive pricing, and excellent customer service.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is Hirose Financial Safe or Scam？

Based on the information available, Hirose Financial is authorized and regulated by the Financial Conduct Authority (FCA), which makes it appears to be a reliable and reputable online broker. But it is important to note that experience alone does not guarantee the legitimacy or security of a brokerage firm. Exposure of withdrawal and fraud issues are red flags that should not be ignored as well.

Anyway, as with any investment, there is always some level of risk involved, and it is important for traders to do their own research and carefully consider their options before investing.

Market Instruments

Hirose Financial UK offers a large range of Forex instruments for traders, with a wide selection of over 46 currency pairs to trade.

Forex trading involves the buying and selling of different currencies in pairs, with the aim of profiting from the fluctuations in their exchange rates. Traders can engage in trading major currency pairs such as EUR/USD, GBP/USD, USD/JPY, as well as minor and exotic currency pairs through Hirose Financial.

Accounts

Demo Account: Hirose Financial provides a free demo account that allows you to try out the financial markets without the risk of losing money.

Live Account: Hirose Financial offers the advantage of no minimum deposit requirement to open a live account, allowing traders to start trading without any specific financial commitment while deposit requirements vary depending on the chosen deposit method.

Leverage

When it comes to leverage, Hirose Financial enables its clients to use the maximum trading leverage up to 1:30. Leverage is a mechanism that allows traders to control larger positions in the market with a smaller amount of capital. With a leverage ratio of 1:30, traders can potentially amplify their trading positions by up to 30 times their invested capital. This means that for every $1 of capital, traders can have exposure to $30 worth of assets in the market.

While leverage can magnify potential profits, it's important to note that it also increases the risk of losses. Higher leverage ratios come with increased market exposure and the possibility of larger losses if the trades move against the trader's expectations. Therefore, it's crucial for traders to use leverage judiciously and implement appropriate risk management strategies to protect their capital.

Hirose Financial's provision of leverage up to 1:30 may be suitable for traders who are comfortable with a certain level of risk and have a thorough understanding of the potential implications of trading with leverage. It's important for traders, especially beginners, to educate themselves about leverage, its risks, and how to use it responsibly before engaging in leveraged trading.

Spreads & Commissions

Hirose Financial offers competitive spreads on its trading platforms. For the LION Trader (ActTrader) platform, traders can benefit from spreads starting from as low as 0.7 pips. This means that the difference between the buying and selling prices of currency pairs or other instruments can be as minimal as 0.7 pips, offering potentially tighter pricing for traders.

On the MetaTrader 4 (MT4) platform, Hirose Financial provides spreads starting from 1.9 pips. While slightly higher than the LION Trader platform, it still offers competitive pricing for traders using MT4. Both platforms aim to offer traders access to tight spreads, allowing for more cost-effective trading.

It's worth noting that Hirose Financial does not charge commissions on trades. This indicate that traders can execute their trades without incurring additional fees beyond the spread. This fee structure can be beneficial for traders, as it allows for more transparent and predictable transaction costs.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker	EUR/USD Spread (pips)	Commissions (per lot)
Hirose Financial	Variable	No commissions
IC Markets	0.1 pips	$7 (round turn)
Pepperstone	0.09 pips	No commissions
OANDA	0.9 pips	No commissions (except for ECN)

Please keep in mind that spread values can vary depending on market conditions, account type, and other factors. Commission structures may also differ based on the broker's pricing model and the type of account being used. It's important to review the official websites or contact the brokers directly for the most accurate and up-to-date information on spreads and commissions.

Trading Platforms

Hirose Financial UK offers its clients the flexibility to trade on multiple devices through their supported platforms. Traders can access the popular MetaTrader 4 (MT4) platform on various devices, including PC, iPad, iPhone, and Android devices. This allows for seamless trading experiences across different operating systems and devices, catering to the diverse needs of traders.

Additionally, Hirose Financial provides the Lion Trader platform, which is available on PC, iPhone, iPad and Android devices. The Lion Trader platform offers a user-friendly interface and features specifically designed to enhance the trading experience. Traders can conveniently access their trading accounts, monitor market movements, execute trades, and manage their positions from their preferred devices.

Overall, Hirose Financial's trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:

Broker	Trading Platforms
Hirose Financial	MT4, Lion Trader
IC Markets	MetaTrader 4, MetaTrader 5, cTrader
Pepperstone	MetaTrader 4, MetaTrader 5, cTrader, WebTrader
OANDA	OANDA Trade, MetaTrader 4, MT4 Hedging

Deposits & Withdrawals

Hirose Financial offers convenient options for depositing and withdrawing funds.

Deposits: Traders can make deposits using Neteller, a popular electronic payment method, or through wire transfers. Additionally, Hirose Financial allows for account balance transfers between accounts without any extra fees.

Withdrawals: When it comes to withdrawals, traders have the choice of using Neteller, local wire transfer, or international wire transfer. Neteller offers a seamless and quick withdrawal process. Local wire transfers are available for withdrawals in GBP, EUR, and USD, with specific handling fees applicable. For international wire transfers, fees vary based on the currency, and additional fees may apply when funds are returned to the beneficiary bank.

Fees

There are no extra fees when making deposit within Hirose Financial, while for withdrawals, theres different thresholds and handling fees:

Neteller: with Neteller withdrawals, there are no fees involved, and the minimum withdrawal amount is 20 GBP, 20 USD, or 20 EUR, maximum withdrawal limit is 5,000 USD per transaction.

Local wire transfers: Clients can expect a fee of £6.00 for GBP, £8.50 for EUR, and £8.50 for USD, along with a minimum withdrawal amount of 20 GBP, 20 USD, or 20 EUR by this method.

International wire transfers: there will be £5.00 for EUR and £8.50 for USD and GBP via this method, with a minimum withdrawal amount of 50 GBP, 50 USD, or 50 EUR.

It's important to note that additional fees may apply for certain transactions, such as when returning international wire transfers to the beneficiary bank. Clients should consult their own banks for specific details regarding any additional fees.

User Exposure on WikiFX

On our website, you can see that a report of unable to withdraw. Traders are encouraged to carefully review the available information. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Customer Service

Hirose Financial provides multiple customer service options to assist its clients. Customers can reach out to Hirose Financial through various channels to address their queries and concerns as below:

Phone: +44 (0)20 3089 3880

Customer support email: info@hiroseuk.com.

Additionally, Hirose Financial offers a Contact Us form on their website. Customers can fill out this form with their queries, providing details about their specific needs or concerns.

Live chat support is also available for immediate assistance.

Additionally, Hirose Financial offers screen sharing functionality through Skype.

Besides of this, you can also get in touch with this broker on some social networks such as Twitter, Facebook and YouTube while their FAQ section is a valuable resource for finding quick answers to common queries as well.

Overall, Hirose Financial's customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros	Cons
• Direct Contact	• Quality and Expertise
• Accessibility
• Personalized Support
• Multi-channel support

Note: These pros and cons are subjective and may vary depending on the individual's experience with Hirose Financial's customer service.

Education

Hirose Financial offers a comprehensive educational package to support traders in their journey.

The educational resources include a forex guide, trading manual, and glossary, providing valuable insights and knowledge about the foreign exchange market. These resources aim to enhance traders' understanding of forex trading concepts, strategies, and terminology.

In addition to the foundational materials, Hirose Financial also offers educational resources on technical analysis and economic indicators. Technical analysis equips traders with tools and techniques to analyze price charts, identify trends, and make informed trading decisions. Economic indicators provide valuable information about the overall economic health which can impact currency markets. By understanding and interpreting these indicators, traders can better anticipate market movements and adjust their strategies accordingly.

Whether traders are beginners or experienced, these educational materials can serve as valuable references to improve their trading abilities and make more informed decisions in the forex market.

Conclusion

According to available information, Hirose Financial is a regulated UK-based brokerage firm. While the firm has significant experience in the industry and offers a professional Forex trading and receives a lot of good reviews from their clients, it is important to consider certain factors such as reports of unable to withdraw that may raise concerns. It is critical that potential clients exercise caution, conduct thorough research and seek up-to-date information directly from Hirose Financial before making any investment decisions.

Frequently Asked Questions (FAQs)

Q 1:	Is Hirose Financial regulated？
A 1:	Yes. It is regulated by Financial Conduct Authority (FCA).

Q 2:	At Hirose Financial, are there any regional restrictions for traders？
A 2:	Yes. Hirose Financial UK is unable to open accounts from US citizens or residents and Japan residents.

Q 3:	Does Hirose Financial offer demo accounts？
A 3:	Yes.

Q 4:	Does Hirose Financial offer the industry leading MT4 & MT5？
A 4:	Yes. It offers MT4 on Windows, iOS and Android devices.

Q 5:	What is the minimum deposit for Hirose Financial？
A 5:	The minimum initial deposit to open an account is $0.

Q 6:	Is Hirose Financial a good broker for beginners？
A 6:	Yes. It is a good choice for beginners because it is regulated well and offers various Forex trading instruments with competitive trading conditions on the leading MT4 platforms and its own LION Trader. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Aspects	Information
Registered Country/Area	Japan
Founded Year	2012-10-12
Company Name	GMO CLICK Securities, Inc.
Regulation	Regulated in Japan
Minimum Deposit	Not specified
Maximum Leverage	Not specified
Spreads	Varies depending on trading instrument
Trading Platforms	FX neo, Hatchu-kun FX Plus, FXWatch!, mobile apps
Tradable Assets	Stocks, investment trusts, futures options, FX, forex options, CFDs, stock index binary options, bonds
Account Types	FXneo, AnyForex OP, AnyCFDs, AnyIXOP, Brokerage account, Securities Connect Account (Bank Linkage), Forex Trading Account, Corporate Customers
Demo Account	Available
Islamic Account	Not specified
Customer Support	FAQs, phone inquiries, inquiry form, direct mail, social media
Payment Methods	Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, Saitama Resona Bank, and others

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Pros	Cons
Regulated institution in Japan	Absence of trading software
Offers a range of financial services	Specific acceptance times for trading activities
Provides various trading platforms	Withdrawals only supported for specific account types
Multiple payment methods for depositing funds
Customer support available through various channels

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Pros	Cons
Stock trading services at low prices	Limited information on competitive advantages
Selection of curated investment trusts	Limited information on attractiveness
Futures options trading with low fees	Limited information on tightness of services
Enhanced trading tools for FX trading	Limited information on flexibility of services

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

Pros	Cons
Wide range of account types available, catering to different trading preferences and needs.	Limited customization options within each account type, restricting flexibility for advanced traders.
Provides options for Forex trading, Forex options trading, CFD trading, and stock index trading.	Higher account minimums or fees associated with certain account types, potentially limiting accessibility.
Opening a securities trading account through the Securities Connect Account available.	Longer processing time for opening a securities trading account compared to some competitors.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Pros	Cons
Instant deposit service	Minimum withdrawal amount of 10,000 yen
Supports transfer deposits	Entire balance withdrawn if below 10,000 yen
Free withdrawals	Withdrawals limited to GMO CLICK Securities accounts
Various deposit options	Withdrawals limited to accounts with the same name
Commission-free deposits	Withdrawal amount limited to 10,000 to 100,000,000 yen
	Limited withdrawal methods (GMO CLICK Securities member page and smartphone app)

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Pros	Cons
Offers a variety of trading platforms to choose from	Steep learning curve for beginners
Provides high-performance FX trading with FX neo	Limited availability of some platforms on specific devices
Offers rate delivery and execution speed with Hatchu-kun FX Plus	Some platforms may lack advanced features or tools
Allows rate checking and chart monitoring on smartwatches through FXWatch!	Lack of flexibility in platform customization options
Provides CFD trading options with GMO Click CFDs and Hatchu-kun CFD	Potential compatibility issues with certain devices or browsers
Offers stock trading apps for both GMO Click stock and GMO Click Stock for iPad	Possible stability or reliability concerns with certain platforms

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.