Registered in	United Kingdom
Regulated by	FCA
Year(s) of establishment	10-15 years
Trading instruments	Currency pairs, indices, commodities, metals, energies, cryptocurrencies, stocks
Minimum Initial Deposit	$10
Maximum Leverage	1:500
Minimum spread	0.1 pips onwards
Trading platform	MT4
Deposit and withdrawal method	debit card, credit card, China UnionPay, Skrill, Neteller
Customer Service	Email
Fraud Complaints Exposure	Yes

General Information

Hantec Markets is a reputable forex broker that was established in 1990 and is regulated by the Financial Conduct Authority (FCA) in the United Kingdom. They offer a variety of trading platforms, including MT4 and MT5, along with TradingCentral for market analysis. Traders have access to a wide range of tradable assets, including forex, CFDs, indices, commodities, stocks, and bullion. Hantec Markets provides different account types, including demo account, cent account, and standard account, catering to traders of various levels. They offer customer support through live chat and telephone, and provide educational resources such as market reports, analysis videos, and podcasts. The minimum deposit required is $10, and the maximum leverage offered is 1:1000. Hantec Markets supports multiple payment methods for deposits and withdrawals

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. We will also briefly summarize the main advantages and disadvantages so that you can understand the broker's characteristics at a glance.

Is Hantec Markets legit or a scam？

Yes, Hantec Markets is a legitimate and regulated forex broker that operates under the oversight of reputable financial regulatory bodies. Hantec Markets adheres to strict regulatory standards to ensure financial stability, security, transparency, and fair trading practices.

Hantec Markets is regulated by the Financial Conduct Authority (FCA) in the United Kingdom. The company is authorized and supervised by the FCA, with registration number 502635. The FCA is a renowned financial regulatory body known for its stringent regulations and supervision of financial firms.

Pros and Cons

Pros	Cons
Regulated by the FCA	Limited information was provided regarding commissions for stock CFDs and indices trading.
Wide range of tradable assets, including forex, CFDs, indices, commodities, stocks, and cryptocurrencies.	Currency conversion fee is applied for trades involving different base currencies.
Various account types offered, including demo accounts, cent accounts, and standard accounts.	Withdrawal processing time can take two to seven business days.
Access to popular trading platforms like MT4 and MT5.	Toll fees may apply for international customer support calls.
Dedicated customer support and educational resources for traders.	Hantec Social platform is currently only available as a mobile app.

Market instruments

Currency pairs, indices, commodities, metals, energies, cryptocurrencies, stocks... Hantec Markets gives its clients access to a massive trading market. So, both beginners and sophisticated traders could find what they want to trade on Hantec Markets.

It is worth noting that, in the trading instruments screen, Hantec Markets provides a detailed table showing spreads, SWAPs, trading hours and other conditions of various instruments in detail, which greatly facilitates clients' consultation and comparison.

Below is a comparison table of trading instruments offered by different brokers:

	Forex	Metals	Crypto	CFD	Indexes	Stock	ETF
Hantec Markets	Yes	Yes	Yes	Yes	Yes	Yes	No
RoboForex	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Pocket Option	Yes	Yes	Yes	Yes	Yes	Yes	No
Tickmill	Yes	Yes	Yes	Yes	Yes	Yes	No
EXNESS Group	Yes	Yes	Yes	Yes	Yes	Yes	No
AMarkets	Yes	Yes	No	Yes	Yes	Yes	No

Spreads and Commissions

As mentioned before, in Hantec Markets spreads are clearly displayed in tables. For example, the AUDCAD spread is 1.8 pips. However, we have not been able to find detailed information on commissions.

How to Open an Account？

1. Visit the Hantec Markets website. Look for the “Open account” button on the homepage and click on it.

2. Select an account type and submit your details via our registration form.

3. Upload your documents and await approval.

4. Fund your wallet and transfer to your trading account.

5. Start trading

Spreads and Commissions

Hantec Markets offers Forex trading with spreads starting from specified values for various currency pairs. There are no commissions charged for Forex trades. The spread type is floating, and the minimum order size is 0.01 lot. The trading conditions also include a stop-out level set at 40% of the used margin. Overall, Hantec Markets provides competitive spreads and transparent commission-free trading for Forex.

Trade major pairs like EUR/USD, GBP/USD, and USD/JPY:

EUR/USD spread: 0.00014898 pips.

GBP/USD spread: 0.000213589 pips.

USD/JPY spread: 0.022286942 pips.

Hantec Markets offers precious metals trading with competitive spreads and floating spread types. Traders can trade gold (XAU) with a minimum margin requirement of 5% and silver (XAG) with a minimum margin requirement of 10%. The minimum order size for gold is 0.1 lot (10 ounces) and for silver is 0.1 lot (500 ounces). There are no commissions charged for trading these metals, and the trading hours are available according to the server time.

Hantec Markets offers CFD trading on a variety of symbols, including stocks. The spreads for stock CFDs start from specified values for each symbol. Additionally, there are no specific details provided regarding commissions for stock CFD trading.

Hantec Markets offers indices trading on various major indices in Europe, Asia, Australia, and the US. The spreads for indices trading start from specified values for each symbol. Additionally, there are no specific details provided regarding commissions for indices trading.

In terms of Commodity Trading conditions at Hantec Markets, both US Oil and UK Oil have a spread of 0.05. There are no specific details provided regarding commissions for commodity trading.

Hantec Markets offers cryptocurrency trading with competitive spreads on a range of popular cryptocurrencies.

Non-Trading Fees

Currency Conversion Fee:

A conversion fee may be applicable to trades based on the currency settings of your trading account, funding currency, and the settlement currency of the market being traded.

The conversion fee is set at 0.6% and is added to the settlement exchange rate, which is determined by the market rate at the time of settlement. To account for the conversion fee, the underlying exchange rate is multiplied by 1.006 during the conversion process.

For instance, if the GBP/USD exchange rate is 1.1, the applicable FX conversion rate would be 1.1 x 1.006 = 1.1066.

By default, CFD accounts are set to 'instant' conversion. This means that any realized profit, loss, funding, dividend adjustments, or commission will be automatically converted to your account's base currency.

Let's consider an example:

Suppose you have purchased £20 per point worth of FTSE (UK100), and the base currency of your trading account is USD. Since you are trading in GBP, which is different from your account's base currency, the related transactions need to be converted to USD.

Assuming the exchange rate is 0.7576 ($1 equals £0.7576), after incorporating the conversion fee of 0.6%, the conversion rate becomes 0.7576 x 1.006 = 0.7621.

If FTSE increases by 30 points, your profit would amount to £600. This profit will be reflected as £600/0.7621 = $787.30 in your account. To calculate the admin fee charged, multiply your profit by 0.6%:

$787.30 profit x 0.6% = £4.72 currency conversion fee (already included – not charged separately)

Overnight funding

Also known as the 'Swap' charge, this is the cost of holding a position overnight. The amount will be dependent on the size of your trade, whether you have a long or short position and the instrument you are trading. Swap rates are determined by the underlying interest rates of the products or currency pairs you have open positions in.

Account Types for Hantec Markets

Demo account: Hantec Markets offers a demo account for you to test a little on the financial market without the risk of losing money.

Real account: there are 2 types of real accounts in total: cent account and standard account. The initial deposit to open an account is respectively $10 and $100, which is quite friendly for beginners. Other differences are market access, spreads, demo account and copy trading.

Trading Platforms

Although a long time has passed since the launch of MT4, it is still a major player in the market and is loved by traders all over the world. Accessing it from different devices also makes it easier for users to trade.

Leverage Offered

Hantec Markets offers a maximum leverage of up to 1:1000, which is a generous offer and ideal for professional traders and scalpers. However, since leverage can magnify your profits, it can also result in a loss of capital, especially for inexperienced traders. Therefore, traders must choose the right amount according to their risk tolerance.

Deposit and withdrawal methods and fees

The broker provides a variety of payment options for transactions in USD, EUR, GBP, or NGN. Clients can choose from the following payment methods: Bank Wire (Bank Transfer/SWIFT), VISA, MasterCard, Neteller, Skrill, and UnionPay.

Deposits:

Hantec Markets offers a competitive minimum deposit requirement of just $10, which makes it an appealing choice for beginners looking to start trading with a smaller initial investment.

When it comes to withdrawals, there is a minimum payment threshold of $100. Hantec Markets aims to process withdrawal requests made before 15:00 GMT on the same day. However, please note that it may take between two to seven business days for the funds to be credited to your account, depending on various factors such as the payment method and bank processing times.

For European clients, deposits and withdrawals are free of charge. However, international clients may incur charges for large withdrawals made through e-wallets. It's also important to be aware that some banks may have their own processing fees for handling withdrawals.

Overall, Hantec Markets strives to provide convenient and transparent deposit and withdrawal processes for its clients, ensuring that funds can be efficiently managed according to individual needs and preferences.

Users exposures on WikiFX

On our website, you can see that some users have reported scams. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Hantec Markets prides itself on providing excellent customer service to its clients. Each client is assigned a dedicated relationship manager who serves as their primary point of contact for any queries or issues. The relationship manager can be reached conveniently through the live chat tool available on the website.

The customer support team is also available 24/5 and can be contacted by leaving a message in the “contact us” section of the website.

Alternatively, you can reach out to them through the live chat feature, which is located at the lower right corner of the broker's website. Additionally, you have the option to contact customer support via telephone using the following numbers:

China – 4000280332

Nigeria – 7080601265

Jordan – 18442000155

Thailand – 1800019263

Taiwan – 886801491458

Pakistan – 080090044349

Main Office (UK) – +41225510215

Please note that international numbers may incur toll fees.

Office Locations:

Hantec Markets' main headquarters is situated at 5-6 Newbury St, Barbican, London EC1A 7HU in the United Kingdom. For the addresses of their Dubai, India, or other offices, please refer to the Hantec Markets website.

Educational Resources and Community Support

Hantec Markets offers a wide range of educational resources on its website to support traders in their learning journey. These resources include market reports, analysis videos, YouTube webinars featuring Nigerian and African traders, as well as podcasts. Moreover, there is a dedicated learning hub that provides valuable content across four experience tiers, along with lessons on strategy creation and risk management.

Hantec Markets strives to empower its clients with the knowledge and tools they need to make informed trading decisions, fostering a supportive community of traders along the way.

User Experience and Additional Features

Another interesting aspect to point out from this broker is the client portal, in which customers can manage accounts and payments with ease. The portal houses various functions to help customers get the account overview, manage multiple accounts, view trades (ongoing and closed) with ease, receive market insights from Richard Perry's Daily Market Report, deposits, and withdrawals, as well as easy access from mobile platforms.

Educational resources

A number of educational resources are available at Hantec Markets. We have market analysis, economic calendar, glossary and many important knowledge. We cannot deny their importance, but the best teacher for you to learn Forex trading is always real trading. It is impossible to make progress relying only on tools.

Conclusion

Hantec Markets is a well-established forex broker founded in 1990, regulated by the FCA in the UK. They offer a wide range of tradable assets, including forex, CFDs, indices, commodities, stocks, and cryptocurrencies. With competitive spreads, transparent commission-free trading, and access to popular trading platforms like MT4 and MT5. Traders can benefit from various trading platforms and a diverse selection of tradable assets. However, some aspects, such as limited information about certain commissions and the availability of Hantec Social platform, could be improved. Traders should carefully assess their trading requirements and preferences, as well as consider the associated risks and costs, before choosing Garnet Trade as their trading platform.

FAQs

Q: Is Hantec Markets a legitimate broker？

A: Yes, Hantec Markets is a legitimate and regulated forex broker. They are authorized and supervised by the Financial Conduct Authority (FCA) in the United Kingdom.

Q: What account types do Hantec Markets offer？

A: Hantec Markets offers three types of accounts: demo account, cent account, and standard account. The minimum deposit to open an account is $10.

Q: What trading platforms are available on Hantec Markets？

A: Hantec Markets offers the popular trading platforms MT4 and MT5, as well as TradingCentral for market analysis and insights.

Q: What is the maximum leverage offered by Hantec Markets？

A: Hantec Markets offers maximum leverage of 1:1000 for international clients using the Cent Account and 1:500 for international clients using the Standard Account. However, for European clients, leverage is limited by ESMA regulations to 1:30 for major FX pairs, 1:20 for minors and exotics, gold, and stock indices, and 1:10 for oil and silver.

Q: What deposit and withdrawal methods are supported by Hantec Markets？

A: Hantec Markets supports various deposit and withdrawal methods, including Bank Wire, VISA, MasterCard, Neteller, Skrill, and UnionPay.

Aspects	Information
Registered Country/Area	Japan
Founded Year	2012-10-12
Company Name	GMO CLICK Securities, Inc.
Regulation	Regulated in Japan
Minimum Deposit	Not specified
Maximum Leverage	Not specified
Spreads	Varies depending on trading instrument
Trading Platforms	FX neo, Hatchu-kun FX Plus, FXWatch!, mobile apps
Tradable Assets	Stocks, investment trusts, futures options, FX, forex options, CFDs, stock index binary options, bonds
Account Types	FXneo, AnyForex OP, AnyCFDs, AnyIXOP, Brokerage account, Securities Connect Account (Bank Linkage), Forex Trading Account, Corporate Customers
Demo Account	Available
Islamic Account	Not specified
Customer Support	FAQs, phone inquiries, inquiry form, direct mail, social media
Payment Methods	Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, Saitama Resona Bank, and others

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Pros	Cons
Regulated institution in Japan	Absence of trading software
Offers a range of financial services	Specific acceptance times for trading activities
Provides various trading platforms	Withdrawals only supported for specific account types
Multiple payment methods for depositing funds
Customer support available through various channels

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Pros	Cons
Stock trading services at low prices	Limited information on competitive advantages
Selection of curated investment trusts	Limited information on attractiveness
Futures options trading with low fees	Limited information on tightness of services
Enhanced trading tools for FX trading	Limited information on flexibility of services

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

Pros	Cons
Wide range of account types available, catering to different trading preferences and needs.	Limited customization options within each account type, restricting flexibility for advanced traders.
Provides options for Forex trading, Forex options trading, CFD trading, and stock index trading.	Higher account minimums or fees associated with certain account types, potentially limiting accessibility.
Opening a securities trading account through the Securities Connect Account available.	Longer processing time for opening a securities trading account compared to some competitors.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Pros	Cons
Instant deposit service	Minimum withdrawal amount of 10,000 yen
Supports transfer deposits	Entire balance withdrawn if below 10,000 yen
Free withdrawals	Withdrawals limited to GMO CLICK Securities accounts
Various deposit options	Withdrawals limited to accounts with the same name
Commission-free deposits	Withdrawal amount limited to 10,000 to 100,000,000 yen
	Limited withdrawal methods (GMO CLICK Securities member page and smartphone app)

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Pros	Cons
Offers a variety of trading platforms to choose from	Steep learning curve for beginners
Provides high-performance FX trading with FX neo	Limited availability of some platforms on specific devices
Offers rate delivery and execution speed with Hatchu-kun FX Plus	Some platforms may lack advanced features or tools
Allows rate checking and chart monitoring on smartwatches through FXWatch!	Lack of flexibility in platform customization options
Provides CFD trading options with GMO Click CFDs and Hatchu-kun CFD	Potential compatibility issues with certain devices or browsers
Offers stock trading apps for both GMO Click stock and GMO Click Stock for iPad	Possible stability or reliability concerns with certain platforms

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.