Eightcap	Basic Information
Registered Country	Australia
Founded in	2009
Regulation	ASIC,FCA, CYSEC, SCB
Minimum Deposit	$100 USD
Trading Assets	Forex, Cryptocurrencies, Indices, Commodities, Shares
Trading Platform	MetaTrader 4, MetaTrader 5, Webtrader, Tradingview
Spreads	Starting from 0.0 pips
Commissions	$3.5 per side per lot
Leverage	Up to 1:500
Demo Account	Available
Islamic Account	Available
Deposit Methods	Credit/debit cards, bank transfer, Skrill, Neteller, and more
Withdrawal Methods	Same as deposit methods
Customer Support	24/5 live chat, phone, email support, FAQ section
Educational Resources	Webinars, Trading Guides, Videos, Economic Calendar
Bonus Offers	No bonus offers available

General Information

Eightcap is a popular online forex and CFDs broker that offers access to trade various financial markets. The broker was founded in 2009 in Melbourne, Australia, and has since expanded its presence to other regions such as Europe, Asia, and the Middle East. Eightcap prides itself on providing a user-friendly trading experience, robust trading platforms, and competitive trading conditions for its clients.

The broker offers a wide range of financial instruments to trade, including Forex, Indices, Commodities, Shares, and Cryptocurrencies. Clients can access these markets through the popular trading platforms, MetaTrader 4 and MetaTrader 5. The broker also offers two types of account types to suit the individual needs of its clients, including Standard, Raw Spread, with the minimum deposit of $100 for both accounts.

Eightcap also places a strong emphasis on education, offering various educational resources to help traders improve their trading skills and knowledge. These resources include trading articles, video tutorials, webinars, and a comprehensive trading glossary. Lastly, the broker provides a 24/5 multilingual support team to assist clients with any questions or concerns they may have.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on.

We will also briefly summarize the main advantages and disadvantages so that you can understand the broker's characteristics at a glance.

Is Eightcap legit or a scam？

Yes, Eightcap is considered a legitimate broker, regulated by reputable financial authorities such as the FCA, ASIC, and SCB. These regulatory bodies impose strict rules and regulations on the broker to ensure they operate in a fair and transparent manner, thereby providing traders with a safe and secure trading environment.

EIGHTCAP PTY LTD, its Australian entity, is authorized and regulated by the Australia Securities & Investment Commission (ASIC) under the regulatory license number 391441.

Eightcap EU Ltd, is regulated by the Cyprus Securities and Exchange Commission (CYSEC) under license no. 246/14.

Eightcap Group Ltd, its UK entity, is authorized and regulated by the Financial Conduct Authority (FCA) under the regulatory license number of 921296.

Eightcap Global Limited, the international entity, is authorized and regulated by the Security Commission of the Bamas (SCB) under the regulatory license number of SIA-F220.

Pros and Cons

Eightcap is a global forex and CFD broker offering a variety of features and benefits that make it an attractive choice for traders of all levels. One of the primary advantages of Eightcap is its range of trading instruments, including forex, indices, commodities, and cryptocurrencies. This diversity allows traders to take advantage of a wide range of market opportunities and build diversified portfolios.

In addition to its broad range of trading instruments, Eightcap also offers competitive trading conditions, such as tight spreads and low commissions, which can help traders maximize their profits. The broker also provides access to multiple trading platforms, including MetaTrader 4 and 5, as well as a proprietary platform, allowing traders to choose the platform that best suits their needs.

While there are many benefits to trading with Eightcap, there are also some potential drawbacks to consider. One of these is the limited selection of educational resources, which may be a disadvantage for novice traders. Additionally, the broker does not currently offer social trading options, and 24/7customer support.

Pros	Cons
Regulated by top-tier financial authorities	Limited range of account types
Low minimum deposit of $100	No social trading options
Competitive spreads and commission fees compared with other brokers	No proprietary trading platform
Offers MT4 and MT5 trading platforms	No Islamic accounts
Wide range of tradable assets including CFDs	No 24/7 customer support
Access to educational resources and trading tools	Inactivity fee charged after 6 months of no trading activity
Multilingual customer support
Demo accounts available
Wide selection of payment methods

Market instruments

Currency pairs, indices, commodities, metals, energy, cryptocurrencies, stocks.....EightCap allows clients to access a huge range of trading markets. Therefore, both beginners and experienced traders can find what they want to trade on EightCap.

Pros	Cons
Wide range of market instruments including forex, indices, commodities, shares, and cryptocurrencies	Limited selection of shares compared to some other brokers
Access to multiple trading platforms including MetaTrader 4 and 5	Higher spreads for some cryptocurrency pairs
No fees for deposits and withdrawals	Limited leverage for cryptocurrency trading
Negative balance protection for all clients	Inactivity fee charged for accounts that are inactive for six months or more
Ability to use Expert Advisors and automated trading strategies	No guaranteed stop-loss orders
	Limited educational resources compared to some other brokers
	No social trading capabilities

Spreads and Commissions

Eightcap offers competitive spreads and commissions on their trading instruments. The spreads on forex pairs start from as low as 0.0 pips on the Raw account and 1.0 pips on the Standard account. The commissions charged on forex trades start from $3.50 per lot round trip on the Raw account and there are no commissions on the Standard account.

For indices, the spreads start from 0.5 pips on the Raw account and 1.0 pips on the Standard account. There are no commissions charged on indices trading. The spreads on commodities trading start from 0.03 pips on the Raw account and 0.5 pips on the Standard account, and there are no commissions charged on commodities trading. The spreads and commissions may vary depending on market conditions and the type of account held by the trader.

The following table compares the spreads on EUR/USD, gold, and popular indices like US 500, UK 100, and AUS 200 offered by four leading brokers: Eightcap, eToro, IC Markets, and Exness.

Instrument	Eightcap	eToro	IC Markets	Exness
EUR/USD	0.0 pips (raw)	1.0 pips (fixed)	0.1 pips (raw)	0.1 pips (raw)
Gold	$0.30 (raw)	$0.45 (variable)	$0.28 (raw)	$0.30 (raw)
US 500	0.4 pips (raw)	0.75 pips (fixed)	0.4 pips (raw)	0.2 pips (raw)
UK 100	1.0 pips (raw)	1.5 pips (fixed)	1.0 pips (raw)	0.6 pips (raw)
AUS 200	0.9 pips (raw)	1.0 pips (fixed)	0.5 pips (raw)	0.6 pips (raw)

Non-Trading Fees

Eightcap charges non-trading fees, which are fees not directly related to trading, such as deposit and withdrawal fees, inactivity fees, and currency conversion fees. For deposits, Eightcap does not charge any fees, but there may be fees charged by the payment provider or bank. Withdrawals made via bank transfers are free, but there is a fee of $10 for withdrawals via credit/debit cards.

Additionally, Eightcap charges an inactivity fee of $50 per quarter if there are no trades or account activity for a period of 90 days or more. It's important to note that this fee is only charged if there are sufficient funds in the account, and it does not apply to demo accounts.

Eightcap also charges a currency conversion fee of 0.5% for clients who deposit or withdraw in a currency other than their account base currency. This fee can be higher for certain currencies, so it's important to check with Eightcap for the exact fee amount. Overall, while Eightcap does charge some non-trading fees, they are competitive with other brokers in the industry.

Account Types

Demo Account: EightCap provides a demo account that allows you to try out the financial markets without the risk of losing money.

Live Account: EightCap offers three types of accounts at EightCap: Raw, Standard and Tradingview accounts. All require a moderate minimum deposit of 100 USD, which is quite friendly for beginners. Their most relevant differences consist in the spreads, the raw account has a lower spread. Standard and Tradingview accounts offers a commission-free trading environment, yet compensated by wider spreads, while Raw accounts offers raw spreads, accompanied by additional commissions.

Demo Accounts

Aside from two types of live trading accounts, Eightcap offers a demo account for traders who want to practice and test their trading strategies without risking real money. The demo account is free and is designed to simulate real market conditions, allowing traders to get a feel for the platform and instruments before they start trading with a live account. The demo account is funded with virtual money and offers access to the same features as the live account, including a range of instruments and trading platforms.

How to open an account？

Opening an account with Eightcap is a straightforward process that can be completed in just a few simple steps.

First, interested individuals need to visit the Eightcap website and click on the “Creative Account” button.

From there, you will be directed to a page where you can select the account type they wish to open, either the Standard or Raw account.

After choosing the desired account type, potential clients will be required to provide some personal information, including their full name, email address, and phone number. They will also need to provide proof of identification and residency, which can be done by uploading a copy of a passport or driver's license and a recent utility bill or bank statement.

Once the required information has been submitted and verified, clients can fund their accounts by choosing from one of the available payment methods, such as bank transfer or credit card. After the account has been funded, clients can then start trading on the platform.

Trading Platforms

Eightcap offers multiple trading platforms, including the popular MetaTrader 4, MetaTrader 5 platforms WebTrader and Tradingview. These platforms are known for their user-friendly interface and advanced charting tools, making it easier for traders to analyze market data and make informed trading decisions. Additionally, Eightcap also provides a web-based trading platform that can be accessed from any device with an internet connection. This platform is ideal for traders who prefer a simpler interface or who don't want to download and install software on their device.

With the MetaTrader platforms, Eightcap offers a range of customizable features, including the ability to use custom indicators and expert advisors. These platforms also provide access to real-time market data and allow traders to execute trades quickly and efficiently. Traders can also use the platforms to set up automated trading strategies, which can be particularly useful for those who want to trade around the clock.

Furthermore, Eightcap's web-based trading platform is designed to offer a streamlined trading experience. It includes essential features such as real-time market news, customizable charts, and advanced order types. The platform also offers access to a range of educational resources, including trading videos, webinars, and tutorials, which can be helpful for new traders looking to improve their skills.

EightCap's Tradingview leverages 15+ customizable chart types, including Kagi, Renko, and Point & Figure. Organize up to 8 synchronized charts per tab and utilize 90+ smart drawing tools for comprehensive analysis.

Broker	Trading Platforms	Desktop	Web-based	Mobile
Eightcap	MT4, MT5, WebTrader, Tradingview	Yes	Yes	Yes
eToro	eToro Platform	Yes	Yes	Yes
Exness	MT4, MT5, WebTerminal, Exness Trader App	Yes	Yes	Yes
IC Markets	cTrader, MT4, MT5	Yes	Yes	Yes

Leverage Offered

The maximum leverage is determined by the regulator; the maximum ASIC leverage is only 1:30, but the Bahamas SCB allows a leverage of 1:500. However, other trading conditions may vary accordingly and you can decide for yourself.

High leverage is ideal for active traders and scalpers, as it presents greater trading flexibility in general, which directly impacts profitability, but new users are advised to operate with caution with such large leverage.

Deposit and Withdrawal

Eightcap offers a variety of deposit and withdrawal methods to cater to its clients' needs. Clients can deposit funds into their account using various methods, including credit/debit cards, bank transfers, and popular e-wallets like Neteller, Skrill, and FasaPay.

One of the advantages of Eightcap's deposit and withdrawal system is that it supports multiple currencies, including USD, EUR, AUD, GBP, CHF, and SGD. This allows clients from different parts of the world to transact in their preferred currency.

Eightcap does not charge any deposit fees, but clients may incur fees when depositing or withdrawing funds through certain payment methods. For example, bank transfers may incur fees from the client's bank or intermediary banks involved in the transaction.

Clients can withdraw their funds through the client portal area, or contact their account manager to withdraw funds. Withdrawals can be made using the same methods used for deposits, with the exception of credit cards, which can only be used for deposits. It's worth noting that withdrawals can only be made to the same account that was used to make the deposit, in compliance with anti-money laundering regulations.

With their policy of processing all withdrawal requests submitted before 01:00 PM AEST/AEDT Monday to Friday on the same business day, you can expect to receive your funds quickly and without any delays. This is particularly convenient for traders who need to access their funds urgently or simply prefer a broker with fast and reliable payment processing.

Pros	Cons
Fast processing time for deposits	Withdrawal Limits
Wide selection of deposit methods available	Fees may apply for certain deposit methods
No fees for withdrawals	Withdrawal time through some methods may be slow
Withdrawals processed on the same day	Some deposit methods may not be available in certain countries or regions
	Withdrawals may be subject to additional verification or security procedures

Educational Resources

Eightcap offers various educational resources to help traders improve their skills and knowledge in the financial markets. Here are some of the educational resources provided by Eightcap:

• Video Tutorials: Eightcap provides a range of video tutorials that cover various trading topics, including technical analysis, trading strategies, risk management, and more. These videos are designed to help traders of all levels learn more about the financial markets.

• Trading Guides: Eightcap offers a range of trading guides that cover various financial instruments, such as forex, stocks, indices, and commodities. These guides provide valuable insights into the markets and can help traders make more informed trading decisions.

• Webinars: Eightcap regularly hosts webinars on various trading topics, which are presented by industry experts. These webinars are an excellent way to learn more about the financial markets and interact with other traders.

• Economic Calendar: Eightcap provides an economic calendar that displays upcoming economic events and announcements that may impact the markets. This calendar can be a useful tool for traders who trade based on news events.

• Trading Glossary: Eightcap provides a comprehensive trading glossary that defines various trading terms and concepts. This glossary can be a useful resource for traders who are new to the markets.

Pros	Cons
1. Video tutorials cover a range of topics	1. Limited number of webinars offered
2. Trading guides available for various instruments	2. No dedicated educational courses offered
3. Webinars presented by industry experts	3. Economic calendar is basic
4. Economic calendar available
5. Comprehensive trading glossary available

Customer Support

Eightcap's representatives are fluent in several languages, including English, Spanish, Chinese, and Arabic, among others. This ensures that clients from all over the world can receive assistance in their native language, which can be particularly helpful when dealing with complex issues.

In addition to a multilingual team, Eightcap offers several support channels, including live chat, phone, and email. Their live chat feature is available 24/5, which means clients can get instant assistance whenever they need it. Phone support is also available during business hours, and email support promises a response within 24 hours.

In addition, Eightcap has an extensive FAQ section on its website that covers various topics, such as account opening, trading platforms, funding and withdrawals, and trading conditions.

Pros	Cons
24/5 live chat and phone support	No 24/7 customer support
Multilingual support	No dedicated account manager
Email support available	No social media support
FAQ section on website	No in-person support

Conclusion

In conclusion, Eightcap seems like a solid choice for traders looking for a reliable broker with a wide range of instruments, competitive pricing, and user-friendly platforms. Their customer support is also top-notch, with various ways to get in touch and a comprehensive FAQ section. While their educational resources may not be as extensive as some other brokers, they still provide useful tools and market analysis to help traders stay informed. The only potential downside is the lack of proprietary trading platforms, but with MT4, MT5, and WebTrader available, there's still plenty of options to choose from.

FAQs

Q: Is Eightcap regulated？

A: Yes, Eightcap is regulated by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC).

Q: What trading platforms does Eightcap offer？

A: Eightcap offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), and WebTrader.

Q: What are the minimum deposit requirements for Eightcap？

A: The minimum deposit requirement for Eightcap's Standard account is $100.

Q: What is the maximum leverage available at Eightcap？

A: The maximum leverage available at Eightcap is 1:500.

Q: Does Eightcap charge commissions on trades？

A: Eightcap does not charge commissions on trades, but it does charge spreads.

Q: What is customer support like at Eightcap？

A: Eightcap offers customer support via live chat, phone, and email. Its customer support team is available 24/5.

Q: Does Eightcap offer educational resources？

A: Yes, Eightcap offers educational resources such as news and analysis,videos, trading guides, and webinars.

Q: How long does it take to withdraw funds from Eightcap？

A: Withdrawal requests submitted before 1:00 PM AEST/AEDT on business days are processed on the same day. However, the time it takes for funds to reach your account depends on the payment method you use.

Q: Can I open a demo account with Eightcap？

A: Yes, Eightcap offers a demo account that allows traders to practice their trading strategies without risking real money.

Q: What financial instruments can I trade at Eightcap？

A: Eightcap offers a wide range of financial instruments, including forex, indices, commodities, and shares.

Probis	Basic Information
Company Name	Probis
Founded	2009
Headquarters	Australia
Regulations	Not regulated
Tradable Assets	Forex, Commodity CFDs, Securities CFDs
Account Types	Live Account, Demo Account
Minimum Deposit	Not specified
Maximum Leverage	1:30
Spreads	Forex: Starts at 3 pips
Commission	Not specified
Deposit Methods	Bank wire transfer
Trading Platforms	PROBIS AUTON
Customer Support	Phone, Email
Education Resources	Educational content on FX & CFD trading, trade characteristics, technical analysis, and glossary
Bonus Offerings	None

Overview of Probis

Probis is an Australian-based trading platform with a history dating back to its founding in 2009. This platform offers a diverse range of financial instruments, including Forex, Commodity CFDs, and Securities CFDs, allowing traders to engage in various aspects of the global financial markets. Prospective traders can opt for either Live Accounts, where real funds are used for trading, or Demo Accounts, which provide a risk-free environment for honing trading skills.

One of the key features of Probis is its proprietary trading platform known as PROBIS AUTON, which facilitates efficient and secure online trading. This platform supports 24-hour trading in Forex, indices, precious metals, and commodities, making it adaptable to different trading preferences and time zones. However, it's important to note that Probis's regulatory status is currently unusual, as its official regulatory status has been revoked. Therefore, traders are advised to exercise caution and thoroughly research the platform's regulatory status and oversight to ensure the safety of their investments.

Is Probis Legit？

Probis was previously regulated by the Australian Securities and Investments Commission (ASIC) under license number 338241. However, it's important to note that the regulatory status of Probis is currently abnormal, and the official regulatory status has been revoked. Traders and potential clients should exercise caution and be aware of the associated risks when considering Probis as a trading platform. It's advisable to thoroughly research and consider the regulatory status and oversight of any brokerage before engaging in trading activities to ensure the safety and security of your investments.

Pros and Cons

Probis offers diverse tradable assets, including Forex, Commodity CFDs, and Securities CFDs. Traders can choose between Live and Demo Accounts for real-money or risk-free practice trading. The platform's proprietary PROBIS AUTON trading software is user-friendly and accessible on multiple devices. However, caution is advised due to the platform's uncertain regulatory status, as its official regulatory credentials have been revoked. Commission fees lack transparency, and non-trading fees like swap interest charges can affect overall trading costs. Considering these pros and cons is crucial for potential users.

Pros	Cons
Diverse Tradable Assets	Regulatory Uncertainty
Demo Account	Lack of Commission Transparency
User-Friendly Trading Platform	Non-Trading Fees
	Limited Deposit Methods

Trading Instruments

Probis offers a range of trading instruments, including FX (Forex), Commodity CFDs (Contracts for Difference), and Securities CFDs. Each of these instruments has its own specifications and trading hours.

FX (Forex) Trading: Probis provides Forex trading options with various currency pairs, including EUR/USD, USD/JPY, GBP/USD, USD/CHF, USDCAD, AUD/USD, EUR/JPY, GBP/JPY, CHF/JPY, CAD/JPY, AUD/JPY, and EUR/GBP. These pairs come with specific contract sizes, minimum fluctuations, spread values, and necessary margin requirements per lot. Trading hours for Forex pairs vary between summer and winter times, with rollover times specified.

Commodity CFD Trading: Probis also offers Commodity CFDs for trading in assets such as Spot Gold, Spot Silver, Crude Oil, Copper, Soybean, Wheat, and Corn. Each commodity has its unique contract size, minimum fluctuation, spread, and margin requirements. Trading hours for these commodities differ during summer and winter times.

Securities CFD Trading: For traders interested in securities, Probis provides CFDs on various indices, including the US 30 Index, US E-mini SPX 500 Index, US NDAQ 100 Index, UK 100 Index, SGX Japan 225 Index, and HongKong50 Index. These securities CFDs have point values, minimum fluctuations, spreads, and margin requirements per lot. Trading hours for securities CFDs are specified for both summer and winter times.

Here is a comparison table of trading instruments offered by different brokers:

Broker	Currency	Stocks	Indices	Crypto	Commodities
Probis	Yes	No	Yes	No	Yes
FXTM	Yes	Yes	Yes	Yes	Yes
FP Markets	Yes	Yes	Yes	Yes	Yes
XM	Yes	Yes	Yes	Yes	Yes

Account Types

Probis offers two main types of accounts to cater to the needs of traders: Live Accounts and Demo Accounts.

Live Account: A Live Account is designed for traders who are ready to engage in real-money trading. Opening a Live Account involves depositing real funds, and traders can use this account to execute actual trades in the financial markets. Live Accounts provide access to real market conditions, and any profits or losses are reflected in the trader's account balance. These accounts offer the opportunity to experience the excitement and risks of live trading, making them suitable for both novice and experienced traders.

Demo Account: A Demo Account, on the other hand, is a risk-free and practice-oriented account type. It allows traders to hone their trading skills and test strategies without risking real capital. Demo Accounts are funded with virtual money, and traders can execute trades in a simulated market environment that mirrors real market conditions. This is an invaluable tool for beginners to learn the ropes of trading and for experienced traders to refine their strategies. It's a safe way to explore the trading platform and gain confidence before transitioning to a Live Account.

How to Open an Account

To open an account with Probis, follow these steps.

1. Visit the Probis website. Look for the “Open Live Account” button on the homepage and click on it.

1. Sign up on websites registration page.

1. Receive your personal account login from an automated email

2. Log in

3. Proceed to deposit funds to your account

4. Download the platform and start trading

Leverage

Probis offers varying levels of leverage to traders, depending on the type of financial instrument they are trading. For major currency pairs like EUR/USD and USD/JPY, the maximum leverage is 1:30. This means that traders can control a position worth up to $30 for every $1 they have in their trading account. Minor currency pairs and gold trading come with a maximum leverage of 1:20. When trading CFD products other than gold, such as commodities, the leverage is set at 1:10. For securities CFDs, which include major stock markets, the maximum leverage is 1:20, while minor stock markets offer a leverage of 1:10. Traders should exercise caution and consider their risk tolerance when using leverage, as it can amplify both profits and losses in their trades.

Here is a comparison table of maximum leverage offered by different brokers:

Broker	Probis	Capital Bear	Quadcode Markets	Deriv
Maximum Leverage	1:25	1:5	1:30	1:1000

Spreads and Commissions (Trading Fees)

Probis provides specific details about spreads for various trading instruments. For Forex pairs, spreads typically start at 3 pips. In the case of Commodity CFDs like Spot Gold, the spread starts at 0.5 dollars per troy ounce. For Securities CFDs such as the US 30 Index, the spread begins at 5 points. These precise spread values are essential for traders to understand their trading costs accurately.

Traders should stay informed about potential changes through the platform's notifications. Please note that commission details are not provided on the website and should be obtained from Probis' customer service.

Non-Trading Fees

Probis charges non-trading fees, with one significant fee being swap interest or overnight financing charges. Swap interest arises from the difference in interest rates between two currencies in a currency pair during rollover periods.

In essence, if traders hold a position overnight in a currency pair, they may either receive or pay swap interest based on the interest rate differentials between the currencies involved. For instance, if traders buy a currency with a higher interest rate and sell a currency with a lower interest rate, they can earn interest. Conversely, if they sell a currency with a higher interest rate and buy a currency with a lower interest rate, they will incur interest charges.

For example, if the Australian Dollar has a higher interest rate compared to the Japanese Yen, and traders hold an AUD/JPY position overnight, they may earn or pay the net interest difference between these currencies. The calculation and settlement of FX swap interest occur at the market's closing.

Traders should be aware of these swap interest rates as they can impact the overall costs of holding positions overnight, affecting their trading strategies and expenses. It's advisable to check Probis for specific swap interest rates for different currency pairs.

Deposit & Withdraw Methods

Probis provides bank transfer for depositing and withdrawing funds:

Deposit:

You can deposit funds into your Probis trading account via bank wire. Domestic transfers typically take 1-2 business days, while international transfers usually take 3-5 business days. You can make deposits in either AUD or USD. Probis does not charge any fees for deposits. However, please note that international transfers to and from international banking institutions may incur intermediary or transfer fees that are independent of Probis.

Withdrawal:

To withdraw margins from your trading account, you have two options:

- Use the “withdraw margin” button within the trading platform. Fill in the withdrawal amount to complete the application.

- Contact Probis customer service by telephone. You will need to provide your login ID and service pin to complete the withdrawal application.

Trading Platforms

Probis offers the PROBIS AUTON trading platform for efficient and secure online trading. It supports 24-hour trading in forex, indices, precious metals, and commodities. The platform is available on PC, tablets, and mobile devices, ensuring flexibility for traders. It has specific system requirements, such as Microsoft .NET Framework 4.5 for the PC version and various operating systems for mobile devices. Users can download the platform from the Probis website or app stores for iOS and Android. Manuals are available for each platform version to help users navigate and make the most of their trading experience.

Customer Support

Probis offers comprehensive customer support to assist clients with their inquiries and needs. They are conveniently located in Sydney, Australia, with a registered office at Suite 11.01, Level 11, 227 Elizabeth Street, and a postal address at PO Box 20697 World Square. Clients can reach out to Probis through various communication channels. They provide telephone support at +61 2 9047 7800, allowing clients to speak directly with their team.

For specific inquiries, Probis has dedicated email addresses for different services. Clients looking for assistance with asset management can reach out to enquiries@probisgroup.com.au. If you have questions related to FX and CFD trading, you can contact cs@probisgroup.com.au. For FX and CFD account-related inquiries, you can email account@probisgroup.com.au, and margin deposit and withdrawal matters can be addressed at margin@probisgroup.com.au.

Educational Resources

Probis provides a range of educational resources to empower clients in their FX and CFD trading journey. Their educational offerings cover FX & CFD trading, trade characteristics, technical analysis, and a comprehensive glossary.

FX & CFD Trading: Probis offers educational content that helps clients understand the fundamentals of FX (foreign exchange) and CFD (contract for difference) trading. This includes insights into market dynamics, trading strategies, and risk management techniques.

Trade Characteristics: Understanding the unique characteristics of different trading instruments is crucial for success. Probis provides resources that delve into the specifics of various assets, helping traders make informed decisions.

Technical Analysis: Technical analysis is a vital tool in trading, and Probis equips clients with the knowledge and skills needed to analyze price charts, identify trends, and make data-driven trading decisions.

Glossary: The financial world comes with its own jargon and terminology. Probis offers a comprehensive glossary that defines and explains key terms, ensuring that clients can navigate the trading landscape with confidence.

Trading Tools

Probis provides traders with Economic Calendar to enhance their market analysis and decision-making. It provides traders with a professional perspective on market events, helping them understand market dynamics, stay informed about crucial economic announcements, and seize investment opportunities. This tool is instrumental in tracking economic indicators, central bank decisions, and geopolitical events that can significantly impact financial markets.

Conclusion

In conclusion, Probis offers traders access to various financial instruments, a user-friendly trading platform, and educational resources. However, its regulatory status is uncertain, which raises concerns about the safety of investments. The lack of transparency regarding commission fees and potential non-trading fees like swap interest charges can impact overall trading costs. While Probis has its advantages, including a range of tradable assets and a demo account for practice, potential users should carefully consider these drawbacks and exercise caution when choosing this platform for their trading needs.

FAQs

Q: Is Probis a regulated trading platform？

A: Probis was previously regulated by the Australian Securities and Investments Commission (ASIC), but its regulatory status is currently uncertain as the official regulatory status has been revoked.

Q: What types of trading accounts does Probis offer？

A: Probis provides two main types of accounts: Live Accounts for real-money trading and Demo Accounts for practice trading.

Q: Can I access Probis's trading platform on mobile devices？

A: Yes, Probis's trading platform, PROBIS AUTON, is available on PC, tablets, and mobile devices, offering flexibility for traders.

Q: What is the maximum leverage offered by Probis？

A: The maximum leverage varies depending on the type of financial instrument. For major currency pairs, it's 1:30, while minor currency pairs and gold trading offer 1:20. CFD products other than gold come with 1:10 leverage, and securities CFDs offer a maximum leverage of 1:20 for major stock markets and 1:10 for minor stock markets.

Q: How can I deposit and withdraw funds with Probis？

A: You can deposit funds via bank wire transfer in either AUD or USD. Withdrawals can be made using the “withdraw margin” button within the trading platform or by contacting Probis customer service.