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capital.com , MRG Broker Comparison

Do you want to know which is the better broker between capital.com and MRG ?

In the table below, you can compare the features of capital.com , MRG side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2 / 3   brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Basic Information
Established
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed
The highest transaction speed
The highest speed of opening positions
The highest speed of closing position
Slowest transaction speed
The lowest speed of opening positions
The lowest speed of closing position
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Rollover Cost
Rollover cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time
Account Information
Accounts
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
capital.com
7.65
Regulated
Under guarantee
5-10 years
ASIC,CYSEC,FCA,NBRB,FSA
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Premier account,Plus Account
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$10,000
up to 30:1
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0.00
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--
--
MRG
1.43
Suspicious Clone
Under guarantee
--
--
2-5 years
BAPPEBTI,JFX
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capital.com BrokersRelevant information

capital.com BrokersRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of capital-com, mrg lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

capital-com

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

capital.com Review Summary in 10 Points
Founded 2016
Registered Country/Region Cyprus
Regulation ASIC, CYSEC, FCA, NBRB
Market Instruments 3700+, commodities, indices, cryptocurrencies, stocks, forex, ETFs
Demo Account Available
Leverage 1:30
EUR/USD Spread 0.6 pips
Trading Platforms Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView
Minimum deposit 20 USD/EUR/GBP or 100 PLN
Customer Support 24/7 multilingual, live chat, phone, email, social media, Help Center

What is capital.com?

capital.com is a CFD (Contracts for Difference) broker registered in Cyprus and well regulated by a number of regulators. The broker offers access to various markets, including Forex, commodities, indices, shares, cryptocurrencies, and ESG on MT4 and other trading platforms. The platform offers a variety of trading tools and educational resources to help traders improve their skills and knowledge.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

capital.com's website

Pros & Cons

capital.com offers a user-friendly and comprehensive trading experience with a wide range of markets and instruments, competitive spreads, and a variety of trading platforms. The platform also provides extensive educational resources and trading tools. Additionally, capital.com has no deposit or withdrawal fees, and there are multiple payment methods available. However, overnight funding and guaranteed stop premiums can add to the cost of trading, and some traders may prefer more trading platforms and account types.

Pros Cons
• Regulated by ASIC, CYSEC, FCA, NBRB • Negative reviews and complaints
• Offers a wide range of trading instruments • No MetaTrader 5
• Demo accounts available • Limited research tools
• User-friendly and intuitive trading platforms • Overnight funding charges and guaranteed stop premiums
• Multiple account types and funding methods • Limited info on accounts and deposits & withdrawals
• No deposit and withdrawal fees
• Offers negative balance protection and guaranteed stop-loss
• No funding fees, commission, or inactivity fees

capital.com Alternative Brokers

    There are many alternative brokers to capital.com depending on the specific needs and preferences of the trader. Some popular options include:

    • Forex.com - a regulated and reputable broker with a comprehensive range of trading tools and educational resources;

    • IC Markets - offers low spreads and fast execution speeds with a variety of trading platforms;

    • TMGM - offers competitive spreads and fees with a user-friendly trading platform.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is capital.com Safe or Scam?

Capital.com is a legitimate and regulated online trading platform. It is authorized and regulated by the Australia Securities & Investment Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the National Bank of the Republic of Belarus (NBRB). It also follows strict regulatory requirements, including holding client funds in segregated accounts and providing negative balance protection. However, there are also some negative reviews from their clients complaining that they are unable to withdraw.

Market Instruments

Capital.com offers a wide range of market instruments for CFD trading, including Forex, Indices, Commodities, Shares, Cryptocurrencies and ESG. The Forex category includes major, minor and exotic currency pairs. The Indices category covers global indices such as the US 500, UK 100, and Germany 30. In the Commodities category, traders can trade on precious metals such as gold and silver, energy products such as oil and gas, and agricultural products such as wheat and corn. The Shares category offers CFD trading on popular global companies such as Apple, Amazon, and Google. Capital.com also offers CFD trading on a variety of cryptocurrencies such as Bitcoin, Ethereum, and Ripple, as well as ESG (Environmental, Social and Governance) trading, which focuses on socially responsible investments.

Market Instruments

Accounts

Demo Account: Up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Live Account: capital.com does not provide much real account information. Generally, Forex brokers offer several different levels of real accounts with different trading conditions (leverage, spreads, commissions, etc.) depending on the minimum deposit amount. Due to the law prohibiting interest in the Islamic region, some brokers also offer Islamic accounts without overnight interest charges.

Leverage

The maximum leverage offered by capital.com is only 1:30, which may seem too low to you. In reality, those leverage of up to 1:500 or even 1:1000 are all from unregulated or offshore regulated brokers, and as we know, offshore regulation is much less strict regulation. For brokers that are formally regulated by the major regulatory bodies, they can only offer leverage of 1:30 or 1:50 at best, which is sufficient for the novice Forex trader. Lower leverage reduces the potential gains on trades, but more importantly, it reduces much of the risk. We recommend that you always keep your account risk at 2% or less.

Spreads & Commissions

Capital.com offers variable spreads on its various trading instruments, which means the spreads can widen or narrow based on market conditions. The spreads for each instrument are transparently displayed on the website and can be easily monitored in real-time using the platform's trading tools. As for commissions, capital.com does not charge any commissions for its CFD trading services. Instead, it makes money by incorporating a small markup on the spread, which is known as the “buy-sell spread.” This allows traders to have greater visibility and transparency into their trading costs.

Spreads

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission
capital.com 0.6 pips No
Forex.com 1.2 pips No
IC Markets 0.1 pips $7 round turn
TMGM 0.0 pips $7 round turn

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

Capital.com offers a variety of trading platforms to cater to the needs of different traders. The platforms include mobile apps, CFD trading app, desktop trading, Capital.com API, MetaTrader 4, and TradingView. The mobile apps are available on both iOS and Android devices, providing access to real-time market data, charts, and trading opportunities. The CFD trading app offers an intuitive interface for fast and easy trading. The desktop trading platform provides advanced features for experienced traders. The Capital.com API enables third-party developers to access Capital.com's trading infrastructure, while MetaTrader 4 and TradingView are popular platforms that offer a range of technical analysis tools and customization options.

Trading Platforms
Trading Platforms
Broker Trading Platforms
capital.com Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView
Forex.com MetaTrader 4, FOREX.com Web Trading Platform
IC Markets MetaTrader 4, MetaTrader 5, cTrader, WebTrader
TMGM MetaTrader 4, TMGM WebTrader

Trading Tools

Capital.com offers a range of trading tools to help its clients make informed trading decisions. The trading calculator is one such tool that allows traders to calculate the potential profits and losses of a trade before placing it. Other tools include an economic calendar, market news, and an education section with a range of guides and tutorials for traders of all levels.

Trading Calculator

Deposits & Withdrawals

Capital.com offers a variety of payment methods for both deposits and withdrawals, including apple pay, VISA, MasterCard, wire transfer, PCI, worldpay, RBS, and trustly. One of the main advantages of Capital.com's deposit and withdrawal system is that there are no fees associated with either process. This means that traders can deposit and withdraw funds as frequently as needed without incurring any additional costs.

payment methods

capital.com minimum deposit vs other brokers

capital.com Most other
Minimum Deposit 20 USD/EUR/GBP or 100 PLN $100

capital.com Money Withdrawal

To withdraw funds from your capital.com account, follow these steps:

Step 1: Log in to your account on capital.com

Step 2: Click on the “Withdraw” button, located in the “Funds” section

Step 3: Choose the payment method you prefer and enter the amount you want to withdraw

Step 4: Submit your withdrawal request

Please note that capital.com may require additional verification steps before processing your withdrawal request. The processing time for withdrawals can vary depending on the payment method you choose, but typically range from a few hours to a few business days.

Fees

Capital.com's fee structure is designed to be transparent and competitive. The broker charges spreads on its trading instruments, which vary depending on market conditions and liquidity. More details can be found in the table below:

Opening/Closing an account Free
Demo account Free
Inactivity fee 10 USD or its equivalent if any other currency
Deposit & withdrawal fee Free
Overnight fee The fee will either be paid or received, depending on whether you are long or short.
Currency conversion Free
Guaranteed stops The GSL fee varies depending on the market you are trading, the positions open price and the quantity.

Customer Service

    Below are the details about the customer service.

    • Languages: English, German, Italian, Portuguese, Arabic, Romanian, Vietnamese, Russian, Thai, Chinese, Spanish, Malay, French, Czech, Polish, Danish, etcetera.

    • Service Hour: 24/7

    • Live chat

    • Email: support@capital.com

    • Phone: +44 20 8089 7893

    • Social media: Facebook, Instagram, LinkedIn, YouTube, Twitter

    • Help Center

Customer Service
Customer Service

Overall, capital.com's customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros Cons
• 24/7 live chat • No dedicated account manager for all users
• Multilingual customer support • No community forums for users to engage with each other
• Helpful and knowledgeable representatives
• Comprehensive online help center with frequently asked questions

Note: These pros and cons are subjective and may vary depending on the individual's experience with capital.com's customer service.

Education

Capital.com provides a comprehensive educational section on their website, called the “Learning Hub”, where traders can find various materials to improve their trading skills and knowledge. They offer a wide range of educational resources, including articles, videos, webinars, and courses on various trading topics, such as technical analysis, risk management, and market psychology. Additionally, they have a section dedicated to market guides, where traders can learn more about specific markets, and a section for trading strategies guides, where traders can find useful tips and strategies to enhance their trading performance. Overall, Capital.com's educational resources are quite extensive and can be helpful for traders of all levels.

Education

User Exposure on WikiFX

On our website, you can see that some users have reported unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

User Exposure on WikiFX

Conclusion

In conclusion, capital.com is a reputable online broker with a wide range of market instruments, low fees, and a variety of user-friendly trading platforms. The company offers free deposits and withdrawals with multiple payment methods, as well as educational resources to help traders of all levels. However, there are some negative reviews and complaints from their users. Overall, capital.com is a good choice for traders seeking a comprehensive and user-friendly trading experience.

Frequently Asked Questions (FAQs)

Q 1: Is capital.com regulated?
A 1: Yes. It is regulated by SIC, CYSEC, FCA, and NBRB.
Q 2: Does capital.com offer demo accounts?
A 2: Yes. Demo accounts has up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.
Q 3: Does capital.com offer the industry-standard MT4 & MT5?
A 3: Yes. It supports Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, and TradingView.
Q 4: Is capital.com a good broker for beginners?
A 4: Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.
mrg
Aspect Information
Registered Country/Area Indonesia
Founded Year 2-5 years
Company Name PT. MRG Mega Berjangka
Regulation Suspected clone, lacks valid regulation
Minimum Deposit $300 (Silver account), $500 (Gold account), $5000 (Platinum account)
Maximum Leverage 1:100 (Gold and Platinum accounts), 1:200 (Silver account)
Spreads Gold account: starting from 2.3 pips, Silver account: starting from 0.8 pips, Platinum account: starting from 2.3 pips
Trading Platforms MT4/5 White Label
Tradable Assets Forex, Gold, US Index, Crude Oil
Account Types GOLD, SILVER, PLATINUM
Demo Account Not specified
Islamic Account Not specified
Customer Support Phone: +62 021 - 2976 5191, Email: customercare@mrgfutures.co.id
Payment Methods Local bank transfer
Educational Tools Provides trading mechanisms and trading tips

Overview of MRG

MRG, also known as PT. MRG Mega Berjangka, is a financial brokerage firm based in Indonesia. However, there are suspicions regarding the legitimacy and regulatory status of this company. While MRG claims to be regulated by the Indonesian regulatory agency Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) and the Jakarta Futures Exchange (JFX), these claims are suspected to be clones and the broker lacks valid regulation.

The company offers trading services through the MT4/5 White Label platform, providing access to various financial instruments such as Forex, gold, US indices, and crude oil. However, it is important to exercise caution when dealing with MRG due to the potential risks associated with its lack of valid regulation and suspicious claims.

Overall, potential investors should carefully consider the available information and exercise due diligence before engaging in any trading activities with MRG. It is advisable to seek alternative brokers with clearer regulatory statuses and a more transparent operating environment.

basic-info

Pros and Cons

Equinox offers a range of pros and cons for traders to consider. On the positive side, it boasts low minimum deposit requirements, making it accessible to a wider range of individuals. Traders can also benefit from varying leverage ratios, allowing them to adjust their risk exposure. Equinox provides access to global markets, enabling traders to explore opportunities across different regions. Additionally, it offers the popular MT4 trading platform known for its user-friendly interface and advanced features. However, it's important to note the potential cons, such as the inherent risk involved in trading and the possibility of market volatility leading to losses. The available market instruments may be limited, and market conditions can impact liquidity. Traders should also be mindful of regulatory and geopolitical risks. Equinox provides multiple account options to cater to different trading preferences. Overall, traders should carefully assess these pros and cons to determine if Equinox aligns with their individual trading needs and risk tolerance.

Pros Cons
Low minimum deposit requirements Market volatility can lead to losses
Varying leverage ratios available Trading involves inherent risk
Access to global markets Limited to the offered market instruments
Offers the popular MT4 trading platform Market conditions can impact liquidity
Different commission structures Regulatory and geopolitical risks
Offers multiple account options

Is MRG Legit?

Based on the information provided, PT. MRG MEGA BERJANGKA (formerly PT. ASKAP FUTURES) claims to be regulated by the Indonesian regulatory agency Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) under license number 05/BAPPEBTI/SI/XII/2000. However, it is stated that this claim is suspected to be a clone and the broker currently has no valid regulation.

Additionally, PT. MRG MEGA BERJANGKA claims to be regulated by the Jakarta Futures Exchange (JFX) under license number SPAB-001/BBJ/09/00, but this claim is also suspected to be a clone.

Therefore, based on the information provided, it is advised to be cautious and aware of the potential risks associated with dealing with PT. MRG MEGA BERJANGKA as it lacks valid regulation and has been flagged as suspicious.

regulation
regulation

Market Instruments

MRG offers a range of market instruments for investors to engage in trading activities.

Forex:

MRG offers Forex trading, allowing investors to trade currency pairs in the foreign exchange market. Forex trading involves speculating on the exchange rate fluctuations between different currencies. Traders can take advantage of the volatility in currency prices to potentially generate profits.

 account-types

Emas (Gold):

MRG enables investors to trade gold, which is a popular commodity and a store of value. Gold trading allows investors to speculate on the price movements of gold, taking advantage of its status as a safe-haven asset and potential hedge against inflation.

account-types

US Index:

MRG provides trading opportunities in US indices, such as the S&P 500, Dow Jones Industrial Average, and Nasdaq Composite. Trading US indices allows investors to gain exposure to the overall performance of the US stock market, providing potential opportunities for profit based on the index movements.

Crude Oil:

MRG allows investors to trade crude oil, which is a globally traded commodity and a key energy resource. Crude oil trading involves speculating on the price movements of oil, which can be influenced by factors such as supply and demand dynamics, geopolitical events, and economic indicators.

 market-instruments

Pros and Cons

Pros Cons
Potential for profit from price movements Market volatility can lead to losses
Diversification opportunities Trading involves inherent risk
Access to global markets Limited to the offered market instruments
Opportunity to hedge and manage risk Market conditions can impact liquidity
Availability of different trading strategies Regulatory and geopolitical risks

Account Types

MRG offers three different account types: GOLD, SILVER, and PLATINUM. Each account type has its own set of specifications and features.

GOLD Account:

The GOLD account offered by MRG has a spread starting from 2.3 pips. For forex and gold trading, there is a commission of $30 per lot, while for index and crude oil trading, the commission is $20 per lot. The minimum lot size is 0.1 lot, and the maximum lot size is 10 lots. There is no limit on the maximum number of open lots. The leverage available is 1:100. The minimum stop and limit order distance is 15 points. Trading style is specified as “No Arbitrage.” The minimum deposit required for a GOLD account is $500.

SILVER Account:

The SILVER account has a spread starting from 0.8 pips. The commission for all trades is $8 per lot. The minimum lot size is 0.1 lot, and the maximum lot size is 3 lots. The maximum number of open lots allowed is 5. The leverage offered is 1:200. The minimum stop and limit order distance is 1 point. Similar to the GOLD account, the trading style is specified as “No Arbitrage.” The minimum deposit required for a SILVER account is $300.

PLATINUM Account:

The PLATINUM account features a spread starting from 2.3 pips. For forex and gold trading, the commission is $30 per lot, and for index and crude oil trading, it is $20 per lot. The minimum lot size for this account type is 1 lot, and the maximum lot size is 50 lots. There is no restriction on the maximum number of open lots. The leverage offered is 1:100, and the minimum stop and limit order distance is 15 points. The trading style is specified as “No Arbitrage.” The minimum deposit required for a PLATINUM account is $5000.

 market-instruments
Pros Cons
Offers multiple account options Limited information provided
Varying leverage ratios available Lack of details on other trading terms
Different commission structures Limited explanation of trading styles
Low minimum deposit requirements Insufficient information on trading rules

How to Open an Account?

To open an account with MRG, follow these steps:

  1. Visit the MRG website and click on the “Register” menu.

open-account
  1. Fill in the required information accurately in the provided fields.

  2. Select the type of account you wish to open.

  1. Enter the captcha correctly and ensure that you have read and agreed to the Terms & Conditions.

open-account
  1. Double-check that all the registration data you have provided is correct.

  2. Click on the “Submit” button to complete the account opening process.

Leverage

MRG offers leverage options of 1:100 for the GOLD and PLATINUM accounts, while the SILVER account provides a higher leverage option of 1:200. Leverage allows traders to amplify their trading positions with a smaller amount of capital. It is important to note that while leverage can potentially increase profits, it also magnifies potential losses, making risk management a crucial aspect of trading with leverage. Traders should carefully consider their risk tolerance and use leverage responsibly.

Spreads & Commissions

MRG offers different account types with varying spreads and commissions. The GOLD account has a spread starting from 2.3 pips and commissions of $30 per lot for forex and gold trading, and $20 per lot for index and crude oil trading. The SILVER account features a spread starting from 0.8 pips and a fixed commission of $8 per lot for all trades. The PLATINUM account offers a spread starting from 2.3 pips and commissions of $30 per lot for forex and gold trading, and $20 per lot for index and crude oil trading. Each account type has its own minimum deposit requirement, lot sizes, leverage, and trading style specifications.

Margins

MRG applies margin charges to clients for various types of trades, such as day trades and overnight positions. The specific margin requirements differ depending on the account type. For Gold, Silver, and Platinum accounts, the margin requirements per lot are $100, $50, and $1,000, respectively.

Deposit & Withdrawal

MRG recommends that clients primarily make deposits and withdrawals via local bank transfer. However, the company has not disclosed whether any fees are charged for these methods. To make a withdrawal, clients need to follow a few steps. First, they need to log in using their registered username and password. After logging in, they should select the “Withdrawal” menu. Then, they need to enter the withdrawal amount in Indonesian Rupiah and ensure that all the withdrawal details are accurate before clicking “Submit.”

It is important to note that withdrawals made between 00:00 and 12:00 WIB will be processed on the same day by 16:00 WIB at the latest. Withdrawals made between 12:00 and 00:00 WIB will be processed on the following day by 12:00 WIB at the latest.

To make a deposit, clients should follow these steps: log in using their registered username and password, select the “Withdrawal” menu, enter the deposit amount in Indonesian Rupiah, choose the option for local bank transfer, select the appropriate bank account based on the provided details, and ensure that all the deposit information is accurate before clicking “Submit.”

Pros Cons
Allows deposits and withdrawals via local bank transfer Lack of information about potential fees
Withdrawals processed within specific timeframes Limited options for deposit and withdrawal methods
Clear instructions provided for the withdrawal process No mention of alternative payment methods

Trading Platforms

MRG offers the MT4 (Metatrader 4) platform, which is widely recognized as one of the most widely used trading platforms among traders. With the MT4 platform, MRG Mega Berjangka provides traders with the opportunity to stay connected to the market at all times. The platform offers various options of Metatrader that can be tailored to suit individual needs.

The MT4 platform is known for its user-friendly interface and comprehensive charting capabilities, allowing traders to analyze price movements, apply technical indicators, and implement various trading strategies. It also provides real-time quotes, news feeds, and a wide range of trading tools to enhance the trading experience.

Traders using the MT4 platform can access a variety of financial instruments, including Forex, commodities, indices, and CFDs. The platform supports multiple order types, including market orders, limit orders, and stop orders.

One of the advantages of the MT4 platform is its extensive library of third-party plugins and expert advisors (EAs). Traders can utilize these tools to automate their trading strategies, perform backtesting, and receive trade signals based on predefined conditions.

trading-platform
Pros Cons
User-friendly interface Limited customization options
Comprehensive charting features Limited integration with other platforms
Real-time quotes and news feeds Limited selection of order types
Wide range of trading tools Limited platform updates
Access to third-party plugins and EAs Potential for system glitches

Trading Tools

MRG provides educational resources to enhance traders' knowledge and understanding of the financial market. They offer explanations of common terms related to the financial market and financial instruments. This educational material can be beneficial for traders looking to expand their understanding and improve their trading strategies.

Mekanisme Trading:

MRG offers trading mechanisms that allow traders to execute their trades. These mechanisms provide a platform for traders to enter, modify, or close their positions in the financial market. The trading mechanisms offered by MRG facilitate the buying and selling of various financial instruments, providing traders with the necessary tools to participate in the market.

trading-tools

Tips Trading:

MRG provides trading tips to assist traders in making informed decisions. These tips may include market analysis, trading strategies, and insights into potential trading opportunities. The tips offered by MRG can be helpful for traders looking for guidance and ideas in their trading activities.

trading-tools
Pros Cons
Provides educational resources Lack of specific details on the trading tools
Facilitates trading execution Limited information on the effectiveness of tips
Offers trading tips for informed decisions No information on advanced trading tools or features

Customer Support

  1. Penanganan Pengaduan Nasabah: MRG provides a customer support unit specifically dedicated to handling customer complaints. This unit is responsible for addressing and resolving any issues or concerns raised by customers. Customers can contact the Unit Pengaduan through various channels, including telephone and email. The customer support team aims to provide prompt assistance and aims to respond to customer inquiries within a maximum of 2x24 hours.

  2. Unit Pengaduan: The Unit Pengaduan is the department within MRG that focuses on handling customer complaints. Customers can reach out to this unit via telephone at 021-7278 1710 (Hunting) or 021-7278 1721. Additionally, they can also contact the unit through email at customercare@mrgfutures.co.id. The Unit Pengaduan is responsible for providing complaint handling services to customers and explaining the Standard Operational Procedures (POS) for complaint handling, including the procedures for using the BAPPEBTI Online Complaint System.

  3. Contact Information: MRG's customer support can be reached through various contact channels. Customers can fill out the contact form available on their website or directly contact the Unit Pengaduan through the provided telephone numbers. The company's official website is www.mrgfutures.co.id. The physical address of MRG is Senayan City, Panin Tower Lt. 22, Jl. Asia Afrika Lot 19, Jakarta Selatan 10270.

customer-support

Conclusion

In conclusion, MRG Mega Berjangka has both advantages and disadvantages. On the positive side, MRG offers a range of market instruments for trading, including forex, gold, US indices, and crude oil, providing investors with diversification opportunities. They also provide the widely recognized MT4 trading platform, known for its user-friendly interface and comprehensive charting features. Additionally, MRG offers multiple account options with varying leverage ratios and low minimum deposit requirements. On the other hand, MRG's lack of valid regulation raises concerns about its credibility and potential risks associated with trading. The limited information provided about trading terms, fees, and alternative payment methods is also a disadvantage. Traders should exercise caution and consider these drawbacks before engaging with MRG Mega Berjangka.

FAQs

Q: Is MRG a legitimate broker?

A: Based on the information provided, MRG lacks valid regulation and has been flagged as suspicious. It is advised to exercise caution and be aware of the potential risks associated with dealing with MRG.

Q: What market instruments does MRG offer?

A: MRG offers trading opportunities in Forex, Gold, US Indices, and Crude Oil.

Q: What are the different account types offered by MRG?

A: MRG offers three account types: GOLD, SILVER, and PLATINUM, each with its own specifications and features.

Q: How do I open an account with MRG?

A: To open an account with MRG, visit their website, click on the “Register” menu, fill in the required information accurately, select the account type, enter the captcha correctly, agree to the Terms & Conditions, double-check the provided data, and click “Submit.”

Q: What leverage options does MRG provide?

A: MRG offers leverage options of 1:100 for GOLD and PLATINUM accounts, and 1:200 for the SILVER account.

Q: What are the spreads and commissions charged by MRG?

A: The spreads and commissions vary depending on the account type. The GOLD account has a spread starting from 2.3 pips, the SILVER account has a spread starting from 0.8 pips, and the PLATINUM account has a spread starting from 2.3 pips. Commissions are $30 per lot for forex and gold trading, and $20 per lot for index and crude oil trading in GOLD and PLATINUM accounts, while the SILVER account has a fixed commission of $8 per lot for all trades.

Q: How can I make deposits and withdrawals with MRG?

A: MRG recommends using local bank transfer for deposits and withdrawals. The specific fees associated with these methods are not disclosed. To make a withdrawal or deposit, follow the instructions provided on the MRG website.

Q: What trading platform does MRG offer?

A: MRG offers the widely recognized MT4 (Metatrader 4) platform, known for its user-friendly interface, comprehensive charting features, real-time quotes, news feeds, and a wide range of trading tools.

Q: What trading tools does MRG provide?

A: MRG provides educational resources, trading mechanisms for execution, and trading tips to assist traders in making informed decisions.

Q: How can I contact MRG's customer support?

A: You can contact MRG's customer support unit dedicated to handling customer complaints through telephone numbers or email. The contact information can be found on their official website.

Are the transaction costs and expenses of capital-com, mrg lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive capital-com and mrg are, we first considered common fees for standard accounts. On capital-com, the average spread for the EUR/USD currency pair is -- pips, while on mrg the spread is --.

Which broker between capital-com, mrg is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

capital-com is regulated by ASIC,CYSEC,FCA,NBRB,FSA. mrg is regulated by BAPPEBTI,JFX.

Which broker between capital-com, mrg provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

capital-com provides trading platform including Premier account,Plus Account and trading variety including --. mrg provides trading platform including -- and trading variety including --.

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