Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

capital.com Review Summary in 10 Points
Founded	2016
Registered Country/Region	Cyprus
Regulation	ASIC, CYSEC, FCA, NBRB
Market Instruments	3700+, commodities, indices, cryptocurrencies, stocks, forex, ETFs
Demo Account	Available
Leverage	1:30
EUR/USD Spread	0.6 pips
Trading Platforms	Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView
Minimum deposit	20 USD/EUR/GBP or 100 PLN
Customer Support	24/7 multilingual, live chat, phone, email, social media, Help Center

What is capital.com？

capital.com is a CFD (Contracts for Difference) broker registered in Cyprus and well regulated by a number of regulators. The broker offers access to various markets, including Forex, commodities, indices, shares, cryptocurrencies, and ESG on MT4 and other trading platforms. The platform offers a variety of trading tools and educational resources to help traders improve their skills and knowledge.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

capital.com offers a user-friendly and comprehensive trading experience with a wide range of markets and instruments, competitive spreads, and a variety of trading platforms. The platform also provides extensive educational resources and trading tools. Additionally, capital.com has no deposit or withdrawal fees, and there are multiple payment methods available. However, overnight funding and guaranteed stop premiums can add to the cost of trading, and some traders may prefer more trading platforms and account types.

Pros	Cons
• Regulated by ASIC, CYSEC, FCA, NBRB	• Negative reviews and complaints
• Offers a wide range of trading instruments	• No MetaTrader 5
• Demo accounts available	• Limited research tools
• User-friendly and intuitive trading platforms	• Overnight funding charges and guaranteed stop premiums
• Multiple account types and funding methods	• Limited info on accounts and deposits & withdrawals
• No deposit and withdrawal fees
• Offers negative balance protection and guaranteed stop-loss
• No funding fees, commission, or inactivity fees

capital.com Alternative Brokers

There are many alternative brokers to capital.com depending on the specific needs and preferences of the trader. Some popular options include:

• Forex.com - a regulated and reputable broker with a comprehensive range of trading tools and educational resources;

• IC Markets - offers low spreads and fast execution speeds with a variety of trading platforms;

• TMGM - offers competitive spreads and fees with a user-friendly trading platform.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is capital.com Safe or Scam？

Capital.com is a legitimate and regulated online trading platform. It is authorized and regulated by the Australia Securities & Investment Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the National Bank of the Republic of Belarus (NBRB). It also follows strict regulatory requirements, including holding client funds in segregated accounts and providing negative balance protection. However, there are also some negative reviews from their clients complaining that they are unable to withdraw.

Market Instruments

Capital.com offers a wide range of market instruments for CFD trading, including Forex, Indices, Commodities, Shares, Cryptocurrencies and ESG. The Forex category includes major, minor and exotic currency pairs. The Indices category covers global indices such as the US 500, UK 100, and Germany 30. In the Commodities category, traders can trade on precious metals such as gold and silver, energy products such as oil and gas, and agricultural products such as wheat and corn. The Shares category offers CFD trading on popular global companies such as Apple, Amazon, and Google. Capital.com also offers CFD trading on a variety of cryptocurrencies such as Bitcoin, Ethereum, and Ripple, as well as ESG (Environmental, Social and Governance) trading, which focuses on socially responsible investments.

Accounts

Demo Account: Up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Live Account: capital.com does not provide much real account information. Generally, Forex brokers offer several different levels of real accounts with different trading conditions (leverage, spreads, commissions, etc.) depending on the minimum deposit amount. Due to the law prohibiting interest in the Islamic region, some brokers also offer Islamic accounts without overnight interest charges.

Leverage

The maximum leverage offered by capital.com is only 1:30, which may seem too low to you. In reality, those leverage of up to 1:500 or even 1:1000 are all from unregulated or offshore regulated brokers, and as we know, offshore regulation is much less strict regulation. For brokers that are formally regulated by the major regulatory bodies, they can only offer leverage of 1:30 or 1:50 at best, which is sufficient for the novice Forex trader. Lower leverage reduces the potential gains on trades, but more importantly, it reduces much of the risk. We recommend that you always keep your account risk at 2% or less.

Spreads & Commissions

Capital.com offers variable spreads on its various trading instruments, which means the spreads can widen or narrow based on market conditions. The spreads for each instrument are transparently displayed on the website and can be easily monitored in real-time using the platform's trading tools. As for commissions, capital.com does not charge any commissions for its CFD trading services. Instead, it makes money by incorporating a small markup on the spread, which is known as the “buy-sell spread.” This allows traders to have greater visibility and transparency into their trading costs.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker	EUR/USD Spread	Commission
capital.com	0.6 pips	No
Forex.com	1.2 pips	No
IC Markets	0.1 pips	$7 round turn
TMGM	0.0 pips	$7 round turn

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

Capital.com offers a variety of trading platforms to cater to the needs of different traders. The platforms include mobile apps, CFD trading app, desktop trading, Capital.com API, MetaTrader 4, and TradingView. The mobile apps are available on both iOS and Android devices, providing access to real-time market data, charts, and trading opportunities. The CFD trading app offers an intuitive interface for fast and easy trading. The desktop trading platform provides advanced features for experienced traders. The Capital.com API enables third-party developers to access Capital.com's trading infrastructure, while MetaTrader 4 and TradingView are popular platforms that offer a range of technical analysis tools and customization options.

Broker	Trading Platforms
capital.com	Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView
Forex.com	MetaTrader 4, FOREX.com Web Trading Platform
IC Markets	MetaTrader 4, MetaTrader 5, cTrader, WebTrader
TMGM	MetaTrader 4, TMGM WebTrader

Trading Tools

Capital.com offers a range of trading tools to help its clients make informed trading decisions. The trading calculator is one such tool that allows traders to calculate the potential profits and losses of a trade before placing it. Other tools include an economic calendar, market news, and an education section with a range of guides and tutorials for traders of all levels.

Deposits & Withdrawals

Capital.com offers a variety of payment methods for both deposits and withdrawals, including apple pay, VISA, MasterCard, wire transfer, PCI, worldpay, RBS, and trustly. One of the main advantages of Capital.com's deposit and withdrawal system is that there are no fees associated with either process. This means that traders can deposit and withdraw funds as frequently as needed without incurring any additional costs.

capital.com minimum deposit vs other brokers

	capital.com	Most other
Minimum Deposit	20 USD/EUR/GBP or 100 PLN	$100

capital.com Money Withdrawal

To withdraw funds from your capital.com account, follow these steps:

Step 1: Log in to your account on capital.com

Step 2: Click on the “Withdraw” button, located in the “Funds” section

Step 3: Choose the payment method you prefer and enter the amount you want to withdraw

Step 4: Submit your withdrawal request

Please note that capital.com may require additional verification steps before processing your withdrawal request. The processing time for withdrawals can vary depending on the payment method you choose, but typically range from a few hours to a few business days.

Fees

Capital.com's fee structure is designed to be transparent and competitive. The broker charges spreads on its trading instruments, which vary depending on market conditions and liquidity. More details can be found in the table below:

Opening/Closing an account	Free
Demo account	Free
Inactivity fee	10 USD or its equivalent if any other currency
Deposit & withdrawal fee	Free
Overnight fee	The fee will either be paid or received, depending on whether you are long or short.
Currency conversion	Free
Guaranteed stops	The GSL fee varies depending on the market you are trading, the positions open price and the quantity.

Customer Service

Below are the details about the customer service.

• Languages: English, German, Italian, Portuguese, Arabic, Romanian, Vietnamese, Russian, Thai, Chinese, Spanish, Malay, French, Czech, Polish, Danish, etcetera.

• Service Hour: 24/7

• Live chat

• Email: support@capital.com

• Phone: +44 20 8089 7893

• Social media: Facebook, Instagram, LinkedIn, YouTube, Twitter

• Help Center

Overall, capital.com's customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros	Cons
• 24/7 live chat	• No dedicated account manager for all users
• Multilingual customer support	• No community forums for users to engage with each other
• Helpful and knowledgeable representatives
• Comprehensive online help center with frequently asked questions

Note: These pros and cons are subjective and may vary depending on the individual's experience with capital.com's customer service.

Education

Capital.com provides a comprehensive educational section on their website, called the “Learning Hub”, where traders can find various materials to improve their trading skills and knowledge. They offer a wide range of educational resources, including articles, videos, webinars, and courses on various trading topics, such as technical analysis, risk management, and market psychology. Additionally, they have a section dedicated to market guides, where traders can learn more about specific markets, and a section for trading strategies guides, where traders can find useful tips and strategies to enhance their trading performance. Overall, Capital.com's educational resources are quite extensive and can be helpful for traders of all levels.

User Exposure on WikiFX

On our website, you can see that some users have reported unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Conclusion

In conclusion, capital.com is a reputable online broker with a wide range of market instruments, low fees, and a variety of user-friendly trading platforms. The company offers free deposits and withdrawals with multiple payment methods, as well as educational resources to help traders of all levels. However, there are some negative reviews and complaints from their users. Overall, capital.com is a good choice for traders seeking a comprehensive and user-friendly trading experience.

Frequently Asked Questions (FAQs)

Q 1:	Is capital.com regulated？
A 1:	Yes. It is regulated by SIC, CYSEC, FCA, and NBRB.

Q 2:	Does capital.com offer demo accounts？
A 2:	Yes. Demo accounts has up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Q 3:	Does capital.com offer the industry-standard MT4 & MT5？
A 3:	Yes. It supports Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, and TradingView.

Q 4:	Is capital.com a good broker for beginners？
A 4:	Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Aspect	Information
Registered Country	Japan
Founded Year	15-20 years ago
Company Name	Goldenway Japan Co., Ltd.
Regulation	Regulated in Japan by the Financial Services Agency
Minimum Deposit	Not specified
Maximum Leverage	Up to 25x for most major currency pairs; 12.5x for specific pairs (TRY/JPY, ZAR/JPY, MXN/JPY)
Spreads	Spreads on various currency pairs
Trading Platforms	MT4 trading system and GX trading system
Tradable Assets	FX (30 currency pairs) and Commodity CFDs
Account Types	Not specified
Demo Account	Not specified
Islamic Account	Not specified
Customer Support	Phone, email, LINE messaging platform
Payment Methods	Bank Transfer
Educational Tools	FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, FXTF E-mail Magazine

Overview of FXTF

FXTF, also known as Goldenway Japan Co., Ltd., is a regulated financial entity based in Japan. With a history of 15-20 years, it operates under the supervision of the Financial Services Agency of Japan. FXTF offers trading services in the forex market, providing margin trading on 30 currency pairs and commodity CFDs. The company has a spread on various currency pairs, allowing traders to execute trades with relatively tight differences between buying and selling prices.

FXTF provides two trading platforms: the MT4 trading system and the GX trading system. The MT4 system offers PC and mobile versions for download. On the other hand, the GX trading system is designed for beginners and features a user-friendly interface.

Customer support is available through phone, email, and the LINE messaging platform. Deposits and withdrawals can be made through bank transfers, and FXTF offers quick deposit services with no additional costs. The company also provides various trading tools such as the Future Chart, Technical Analysis Commentary, Margin Calculator, and an email magazine to enhance the trading experience.

Pros and Cons

FXTF (ゴールデンウェイ・ジャパン株式会社) offers a range of features and services for traders interested in margin trading. As a regulated entity in Japan, FXTF is overseen by the Financial Services Agency. With low spreads on various currency pairs and leverage options of up to 25x, FXTF aims to attract traders looking for potential profit opportunities. The availability of both the MT4 and GX trading platforms caters to different preferences and trading styles. However, it is important to consider some limitations, such as the lack of detailed information regarding account types and demo accounts, as well as the limited payment methods restricted to bank transfers. Customer support options are also limited, and the absence of live chat or a dedicated FAQ section might be a drawback for some traders. Despite these drawbacks, FXTF's regulatory compliance and range of tradable assets make it a platform worth considering for individuals interested in margin trading.

Pros	Cons
Registered in Japan and regulated by the Financial Services Agency	No specified information about minimum deposit requirements, account types, demo accounts, or Islamic accounts
Offers leverage options for trading, up to 25 times for most major currency pairs	Limited information provided about educational tools and resources
Accepts bank transfers as a payment method	No information on the company's website regarding expiry date or nature of the “No Sharing” license type
Provides two trading platforms: MT4 and GX trading systems	Limited options for payment methods other than bank transfer
Offers a range of trading tools	Limited customer support options, no live chat or dedicated FAQ section
Provides customer support through phone, email, and LINE messaging platform

Is FXTF Legit？

FXTF (ゴールデンウェイ・ジャパン株式会社) is a regulated entity in Japan. It holds a Retail Forex License, which is regulated by the Financial Services Agency of Japan. The license number is 関東財務局長（金商）第258号. FXTF obtained its license on September 30, 2007. The licensed institution is located at 2-11-15 Mita, Minato-ku, Tokyo. Their phone number is 0345776777. The company is certified by the regulatory agency, and the certified documents can be found in Annex1 and Annex2. Unfortunately, no information is provided regarding the website, email address, expiry date, or the nature of the “No Sharing” license type.

Market Instruments

FXTF is a financial platform that provides investors with a range of market instruments to engage in margin trading.

FX: FXTF offers margin trading services on 30 currency pairs, known as FX. This instrument allows investors to participate in the foreign exchange market. FX focuses on investing in foreign currencies, providing real-time rates for trading activities. FXTF provides real-time rates for currency pairs such as USD/JPY, EUR/JPY, GBP/JPY, and AUD/JPY.

Commodity CFD: In addition to currency pairs, FXTF provides Commodity CFDs, including XAU/USD (Gold/USD) and XAG/USD (Silver/USD). These instruments allow investors to trade in the price movements of gold and silver against the U.S. dollar. The prices for these commodities are quoted in the respective currency pairs, and the spread indicates the difference between the buying and selling prices.

Pros	Cons
Wide range of currency pairs for FX trading	Limited payment methods
Availability of commodity CFDs for trading	Lack of detailed information on account types
Ability to profit from both rising and falling prices	Limited customer support options
Real-time rates provided for trading activities	No live chat or dedicated FAQ section
Access to trade gold and silver against USD	Lack of demo accounts

How to Open an Account？

STEP 1: Application for opening an account

• Click on the “口座開設” (Account Opening) button.

• Confirm and agree to the contents of the delivery documents.

• Enter your customer information, such as name and date of birth.

• After completing the application, check your email for an application reception email.

STEP 2: Submission of confirmation documents

• Depending on the identity verification method, there are two patterns:

• Take a selfie and a confirmation document from your smartphone.

• Speed opening with a smartphone:

1. After confirming your identity, the account opening examination will be conducted, and upon passing the examination, the account opening will be completed.

• Choose one of the three submission methods: “upload,” “email,” or “mail.”

• Upload your scanned or photographed identity verification documents and My Number verification documents.

1. Normal opening:

1. Alternatively, attach the documents to an email and send them to the specified email address.

1. If mailing, prepare copies of the verification documents and send them to the designated address.

STEP 3: Account opening review

• Your application will undergo an examination.

• The results of the screening will be sent to the main email address registered on the day of application.

STEP 4: Account opening completed

• Await the examination results.

• Once the account opening is approved, the process is completed.

Leverage

FXTF offers leverage options for trading. For most major currency pairs, traders can apply leverage of up to 25 times their initial investment. However, for specific currency pairs like TRY/JPY, ZAR/JPY, and MXN/JPY, the leverage available is limited to 12.5 times the initial investment.

Spreads

FXTF provides spreads on various currency pairs. The spreads offered are as follows: 0.1 pips on USDJPY, 0.3 pips on EUR/JPY, 0.2 pips on EURUSD, 0.6 pips on GBPJPY, 1.0 pips on NZDJPY, and 0.7 pips on GBPUSD. These spreads allow traders to execute their trades with relatively tight differences between buying and selling prices.

Deposit & Withdrawal

For quick deposits, customers can choose between two procedures: using their personal page or visiting a bank window or ATM. The company covers the commission fees for this type of deposit, so customers do not bear any additional costs. Deposits are reflected immediately in the trading account, with some exceptions. The minimum deposit amount for this type of deposit starts from 1,000 yen.

FXTF provides 24-hour quick deposit services, allowing customers to deposit funds into their trading accounts at any time. Additionally, they offer a “Same-day Withdrawal Service” for expedited withdrawal requests. If a withdrawal request is made before 9:00 a.m. on weekdays, the funds will be transferred to the customer's account on the same day. However, the availability of same-day withdrawals is subject to certain conditions, such as the withdrawal amount.

FXTF offers an online deposit service called “Quick Deposit” for customers who have an Internet banking contract with their affiliated banks. This service supports deposits from banks such as MIZUHO, PayPay, MUFG, and Rakuten and etc. Deposits made through this service are reflected immediately in the trading account, and the transfer fee is free. The minimum deposit amount for this service starts from 1,000 yen, and deposits can be made in units as small as 1 yen.

The minimum withdrawal amount at FXTF is set at 1,000 yen. However, it is important to note that withdrawals of less than 1,000 yen are only possible at the time of cancellation, and such transactions are processed by the company itself.

Pros	Cons
Quick deposit options	Limited information on withdrawal fees and processing times
Same-day withdrawal service available	Minimum withdrawal amount of 1,000 yen
Free transfer fees for deposits	Withdrawals less than 1,000 yen only possible at the time of cancellation

Trading Platforms

FXTF offers two trading platforms: the MT4 trading system and the GX trading system.

MT4 trading system

The MT4 trading system, also known as Metaquotes version, provides multiple options for traders. The PC installation version allows users to download the platform and access a comprehensive manual for operating it. Additionally, there is a PC browser version available, which also has a separate manual for login and operation. Traders who prefer mobile trading can download the MT4 App for iOS, Android, or iPad devices, with operation manuals provided for each platform.

GX trading system

On the other hand, the GX trading system is a comprehensive platform specifically designed for trading FX and commodity CFDs. It is recommended for beginners due to its easy-to-understand interface and simple operation. The PC web browser version of the GX trading system features a sleek design and incorporates TradingView, a widely recognized charting and analysis tool. Traders can access live trading and refer to the FX and Commodity CFD operation manuals for guidance. The smartphone version of the GX trading system is also available for both iOS and Android devices, for traders who want to trade anytime, anywhere.

Pros	Cons
Accessible through various devices	Lack of detailed information on account types
MT4 platform available for PC, mobile	Limited payment methods restricted to bank transfers
GX trading system suitable for beginners	Limited customer support options
GX platform incorporates TradingView	No live chat or dedicated FAQ section

Trading Tools

FXTF offers a range of trading tools to enhance the trading experience for its users.

1. FXTF Future Chart is a trading tool provided by FXTF that allows users to predict future price movements based on past price data. It includes a trading signal feature that displays buy and sell points on the chart, making it user-friendly even for those without extensive chart analysis knowledge. The Future Chart can be accessed through the member-only page “My Page” or the “GX Web Browser Version” after logging in. It's important to note that the rates displayed on the Future Chart may differ from those on the trading system due to different rate distributors.

2. Technical Analysis Commentary is another trading tool offered by FXTF. It provides an explanation of technical analysis, which involves predicting future price movements by analyzing past market trends. The commentary is presented in an easy-to-understand manner, making it suitable for individuals interested in studying charts and enhancing their technical analysis skills. The tool covers various aspects of technical analysis, including trends and their classifications.

3. Margin Calculator is a tool provided by FXTF that helps traders calculate the margin required for their trades. Margin refers to the collateral required to open and maintain positions in the forex market. The Margin Calculator assists traders in determining the amount of margin needed based on the trade size, leverage, and currency pair being traded. This tool helps traders manage their risk and make informed decisions when executing trades.

4. FXTF E-mail Magazine is an informational service provided by FXTF. It is a newsletter that targets customers who have an account with Mr. Tomorani Saito, the Representative Director of Win-invest Japan Co., Ltd., a well-established FX school. The e-mail magazine provides strategies directly linked to trading and market direction predictions. The newsletter is authored by Masaru Sugita, the Chairman of Win-invest Japan Co., Ltd., and Tomorani Saito, the Representative Director of the FX school. It offers valuable insights and analysis for subscribers interested in staying updated with market trends and trading strategies.

Pros	Cons
FXTF Future Chart helps predict price movements based on past data.	Rates on Future Chart may differ from those on the trading system.
Technical Analysis Commentary enhances understanding of technical analysis.	Limited information on the depth and scope of the commentary.
Margin Calculator assists in managing risk and making informed decisions.	Possible limitations or complexity in the calculation process.
FXTF E-mail Magazine provides valuable insights and analysis.	Limited information on the frequency and reliability of the newsletter.

Trading Hours

FXTF has defined trading hours for both winter and summer seasons. During winter, the trading hours are from Monday 7:05 am to Saturday 6:50 am. However, there is a scheduled maintenance period from Tuesday to Friday, lasting from 6:55 am to 7:05 am, which lasts for 10 minutes. In the summer season, the trading hours start at Monday 7:05 am and end on Saturday 5:50 am. Similarly, there is a maintenance period from Tuesday to Friday, lasting from 5:55 am to 6:05 am, which also lasts for 10 minutes. These trading hours provide a structured timeframe for traders to engage in financial activities with FXTF.

Customer Support

Reception Time: FXTF offers customer support throughout the week, with 24-hour availability during specific hours. During winter time, you can reach them from Monday 8:00 am to Saturday 7:00 am. In summer time, their support hours are Monday 8:00 am to Saturday 6:00 am. However, support is not available on weekends and during year-end and New Year holidays.

Inquiries by Phone: FXTF provides assistance regarding account opening and trading services via phone. You can contact them at 0120-445-435. The phone menu offers different options for specific inquiries. Option 1 is for inquiries about “Forex/Commodity CFD Trading,” option 2 is for inquiries about “account opening” and “deposits and withdrawals,” and option 3 is for “other inquiries.”

Inquiries by Email: For urgent matters, it is recommended to contact FXTF by phone. However, you can also send inquiries via email to support@fxtrade.co.jp. When reaching out via email, it is important to include your name and login ID, especially for customers with DEMO or LIVE accounts.

Inquiries via LINE: FXTF also offers customer support through the messaging platform LINE. However, for urgent matters, contacting them by phone is advised. To add FXTF as a friend on LINE, you can use the LINE ID @GWFX. Please avoid sharing personal information or account details in the chat support.

Conclusion

FXTF is a regulated financial platform based in Japan, offering trading services in the form of margin trading for currency pairs and commodity CFDs. It has been operating for approximately 15-20 years and is regulated by the Financial Services Agency in Japan. FXTF provides spreads on various currency pairs and offers leverage options of up to 25 times the initial investment for most major currency pairs, with a slightly lower leverage of 12.5 times for specific pairs. The platform supports two trading systems: MT4 and GX, catering to different trader preferences. FXTF also provides trading tools such as the FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and an informative email magazine. Customer support is available via phone, email, and the LINE messaging platform during specified hours. FXTF offers deposit and withdrawal services, with various methods available for customers to manage their funds. Overall, FXTF provides a regulated trading environment with offerings for traders interested in margin trading of currency pairs and commodity CFDs.

FAQs

Q: What is the leverage offered by FXTF？

A: FXTF offers leverage of up to 25 times for most major currency pairs and 12.5 times for specific pairs like TRY/JPY, ZAR/JPY, and MXN/JPY.

Q: What are the trading platforms provided by FXTF？

A: FXTF offers the MT4 trading system and the GX trading system as trading platforms.

Q: What market instruments can I trade with FXTF？

A: FXTF provides trading services for FX (30 currency pairs) and Commodity CFDs.

Q: How can I open an account with FXTF？

A: To open an account with FXTF, you need to complete an application, submit confirmation documents, undergo an account opening review, and await the approval.

Q: What are the deposit and withdrawal options with FXTF？

A: FXTF offers various deposit options, including quick deposits through personal pages or bank windows/ATMs. Withdrawals can be made with a same-day withdrawal service, subject to certain conditions.

Q: What are the customer support options provided by FXTF？

A: FXTF offers customer support through phone, email, and the LINE messaging platform.

Q: What are the trading tools offered by FXTF？

A: FXTF provides trading tools such as FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and FXTF E-mail Magazine.

Q: What are the trading hours of FXTF？

A: FXTF has defined trading hours during both winter and summer seasons, with scheduled maintenance periods.

Q: Is FXTF regulated？

A: Yes, FXTF is a regulated entity in Japan, holding a Retail Forex License regulated by the Financial Services Agency.

Q: How long has FXTF been in operation？

A: FXTF has been operating for 15-20 years.