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ActivTrades , MRG Broker Comparison

Do you want to know which is the better broker between ActivTrades and MRG ?

In the table below, you can compare the features of ActivTrades , MRG side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2 / 3   brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Basic Information
Established
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed
The highest transaction speed
The highest speed of opening positions
The highest speed of closing position
Slowest transaction speed
The lowest speed of opening positions
The lowest speed of closing position
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Rollover Cost
Rollover cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time
Account Information
Accounts
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
 ActivTrades
7.21
Regulated
Under guarantee
15-20 years
FCA,SCB
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--
--
--
--
--
--
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--
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MRG
1.43
Suspicious Clone
Under guarantee
--
--
2-5 years
BAPPEBTI,JFX
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--
--
--
--
--
--
--
--
--
--
--
--
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ActivTrades BrokersRelevant information

ActivTrades BrokersRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of activtrades, mrg lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

activtrades

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

ActivTrades Review Summary in 10 Points
Founded 2001
Registered Country/Region United Kingdom
Regulation FCA
Market Instruments forex, shares, indices, ETFs, commodities, bonds, and spread betting
Demo Account Available
Leverage 1:30 for retail, 1:400 for pro
EUR/USD Spread From 0.5 pips
Trading Platforms ActivTrader, MT4, MT5
Minimum deposit $500
Customer Support 24/5 multilingual live chat, phone, email

What is ActivTrades?

Founded in 2001, ActivTrades is a brokerage firm, headquartered in London, with offices in Milan, Nassau, and Sofia. It initially focused on the forex business and then gradually expanded its product ranges, providing trading conditions and service support for clients in more than 140 countries. The company is regulated by the Financial Conduct Authority (FCA) and offers a range of trading instruments, including forex, commodities, indices, shares, and cryptocurrencies.

ActivTrades also provides its clients with a variety of trading platforms, including the popular MetaTrader 4 and 5 platforms, as well as its proprietary platform, ActivTrader. The broker aims to provide its clients with a safe and transparent trading environment, offering segregated accounts, negative balance protection, and a range of educational resources.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

ActivTrades homepage

Pros & Cons

ActivTrades offers a good range of trading instruments, is regulated by a reputable financial authority, and offers various account types with negative balance protection and segregated accounts.

However, some clients have reported issues with trading platform stability. It's important for potential clients to carefully consider their trading needs and preferences before choosing ActivTrades as their broker.

Pros Cons
• Regulated by FCA • SCB license is offshore
• Segregated accounts and Negative Balance Protection • Negative reviews from clients
• Wide range of trading products • High minimum deposit requirement
• Demo and Islamic accounts offered • Fees charged for Credit/Debit card deposits
• Variety of trading platforms including MetaTrader and ActivTrader
• Free educational resources and market analysis
• Multiple funding options
• 24/5 multilingual customer support

ActivTrades Alternative Brokers

    There are many alternative brokers to ActivTrades depending on the specific needs and preferences of the trader. Some popular options include:

    • Darwinex - a regulated broker that offers unique social trading features, with a focus on transparency and competitive pricing.

    • Dukascopy - a Swiss-based broker that provides excellent trading technology, including a proprietary trading platform, but it has high account minimums and limited product offerings.

    • Hantec Markets - a UK-based broker that offers a user-friendly trading platform and competitive pricing, but its educational resources are limited compared to some other brokers.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is ActivTrades Safe or Scam?

ActivTrades is a regulated broker by the Financial Conduct Authority (FCA) and and has been in operation for several years, which are positive aspects in terms of its reliability and security. The fact that they offer segregated accounts and negative balance protection adds an extra layer of protection for its clients. However, negative reviews from clients suggest that there may be issues with their trading platform.

Based on the information available, ActivTrades appears to be a reliable and trustworthy broker. However, as with any investment, there is always some level of risk involved, and it is important for traders to do their own research and carefully consider their options before investing.

Market Instruments

At ActivTrades, you can trade over 1,000 different CFD instruments across 7 asset classes, including forex, shares, indices, ETFs, commodities, bonds, and spread betting. This provides clients with a diversified portfolio and the opportunity to trade a range of different assets.

Accounts

Traders can open either an Individual Account (which allows them to trade small and micro lots) or a Professional Account (minimum financial portfolio size of $500,000, Dedicated Account Manager) with ActivTrades. Beginner traders can test out the trading interface and get a feel for how the broker works with a free demo account. People who adhere to Sharia law can choose from two more account options: an Islamic (Swap-Free) Account.

Account Types

Leverage

Leverage is capped at 1:30 in line with the EMSA regulations, the maximum leverage is 1:30 for currency pairs, 1:20 for indices and shares, 1:10 for commodities and 1:5 for cryptocurrencies. While only the Pro account holders can enjoy the maximum leverage of 1:400.

It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

Spreads & Commissions

ActivTrades' currency spreads begin at 0.5 pips, and its spreads on indices and financial CFDs are also 0.5 pips, both of which are competitively cheap.

It's also important to note that this is not a situation that can be fixed overnight (the underlying Futures price already accounts for the adjustment). Commissions for trading shares as CFDs begin at €1 per side, whereas spread betting on shares incurs no fees beyond 0.10% of the transaction value.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission (per lot)
ActivTrades 0.5 pips €1
Darwinex 0.0 pips €4.5
Dukascopy 0.2 pips $7.0
Hantec Markets 1.2 pips $6.0

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

ActivTrades also stands out due to its platform selection, which features not only the company's proprietary platform - ActivTrader but also the popular MT4 and MT5 platforms, as well as a set of unique Add-Ons.

Web Trading

The ActiveTrades trading platform is web-based, allowing trades to be made directly in the browser; it also has a dedicated app for the iPhone and iPad. The platform has an easy-to-use design but advanced functionality, such as access to more than 90 technical analysis indicators, for seasoned traders of all trading types.

ActivTrader

The upgraded ActivTrader platform incorporates cutting-edge tools and features to provide a revolutionary trading environment. You can gain exposure to the Forex, Commodities, Financial & Indices, Shares, and Exchange-Traded Funds markets and trade over a thousand CFDs.

MetaTrader4

ActivTrades' desktop trading platform MT4 is available to those who prefer a more traditional trading experience. In addition, the technology has been upgraded in accordance with the firm's security standards, and the use of sophisticated charts has made it possible to automate the tactics using EAs.

MetaTrader5

New and improved features take online trading to a whole new level in MetaTrader5. More than 450 CFDs on equities with diverse characteristics and the option to auto-trade are available on the platform, and trading statements are seamlessly integrated.

MT4

Overall, ActivTrades' trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:

Broker Trading Platforms
ActivTrades MetaTrader 4, MetaTrader 5, ActivTrader
Darwinex MetaTrader 4, DARWINEX WEBTRADER
Dukascopy JForex, WebTrader, MT4, MT5
Hantec Markets MetaTrader 4

Note: Some brokers may offer additional trading platforms or versions, but this table includes the most commonly used ones.

Trading Tools

In addition to the robust platform itself, a plethora of utility extensions is available to further develop trading functionalities and automation features, as well as to provide decision-making and signaling instruments. The term “indicators” can refer to a wide variety of tools, from those used for making decisions to those used for trading.

Deposits & Withdrawals

ActivTrades accepts deposits via Bank Transfers, Credit/Debit cards, Neteller, Skrill, Sofort, and PayPal, while only Sofort is excluded from withdrawal methods.

Deposits
Withdrawals

Base Currencies:

EUR, USD, GBP or CHF

The minimum deposit is as high as $500.

ActivTrades minimum deposit vs other brokers

ActivTrades Most other
Minimum Deposit $500 $100

Deposits via credit/debit card UK&EEA are charged 0.5% fees, while credit/debit card non-EEA are charged 1.5% fees. Other deposits and all withdrawals are free of charge.

Most deposits are said to take 30 minutes (except for Bank Transfer deposits are processed on the same working day), while all withdrawals can be processed on the same working day.

More details can be found in the table below:

Payment Options Fee Processing Time
Deposit Withdraw Deposit Withdraw
Bank Transfer Free Free for EUR/CHF/BGN Same working day Same working day
Credit/Debit card 0.5% (UK & EEA), 1.5% (non EEA) Free 30 minutes
Neteller Free
Skrill
PayPal
Sofort / /

See the deposit & withdrawal fee comparison table below:

Broker Deposit Fee Withdrawal Fee
ActivTrades Varies depending on method Free
Darwinex Free Free
Dukascopy Free Varies depending on method
Hantec Markets Free Free

Note: Fees and charges are subject to change. This table is only for informational purposes and may not reflect the latest fee structure of the brokers mentioned. It is recommended to always check with the brokers directly for the latest fees and charges.

Customer Service

ActivTrades offers 24/5 multilingual customer service via live chat, telephone: +44 (0) 207 6500 567, +44 (0) 207 6500 500, email: englishdesk@activtrades.com, institutional_en@activtrades.com, request a callback, or messaging online. Help Center is also available. You can also follow this broker on social networks such as Twitter, Facebook, Instagram and YouTube. Company address: The Loom 2.5, 14 Gower's Walk, London, E1 8PY.

Customer Service
Customer Service

Overall, ActivTrades' customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros Cons
• 24/5 multilingual live chat • No 24/7 customer support
• Multi-channel support
• Help Center offered
• Updated social media

Note: These pros and cons are subjective and may vary depending on the individual's experience with ActivTrades' customer service.

Education

ActivTrades provides comprehensive educational resources organized by subject, including webinars, seminars, manuals, news & analysis. In addition, you get access to a demo account, robust analytical and technical analysis tools within the platforms and exclusive add-ons that will help you study and trade more effectively.

Education
webinars

User Exposure on WikiFX

On our website, you can see that some users have reported scams. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

User Exposure on WikiFX

Conclusion

As a whole, ActivTrades is a regulated broker that provides a wide range of trading instruments and platforms. The company offers several account types and has competitive trading fees with low spreads. The broker also provides negative balance protection and segregated client accounts.

However, ActivTrades has some negative reviews from clients regarding trading platform. Additionally, the broker charges deposit fees for some payment methods. Overall, ActivTrades may be a good option for experienced traders who prioritize low trading fees and a variety of trading instruments.

Frequently Asked Questions (FAQs)

Q 1: Is ActivTrades regulated?
A 1: Yes. It is regulated by FCA.
Q 2: Does ActivTrades offer demo accounts?
A 2: Yes.
Q 3: Does ActivTrades offer the industry-standard MT4 & MT5?
A 3: Yes. Both MT4 and MT5 are available.
Q 4: What is the minimum deposit for ActivTrades?
A 4: The minimum initial deposit with ActivTrades is $500.
Q 5: Is ActivTrades a good broker for beginners?
A 5: Yes. ActivTrades is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 and MT5 platforms. Also, it offers demo accounts that allow traders to practice trading without risking any real money.
mrg
Aspect Information
Registered Country/Area Indonesia
Founded Year 2-5 years
Company Name PT. MRG Mega Berjangka
Regulation Suspected clone, lacks valid regulation
Minimum Deposit $300 (Silver account), $500 (Gold account), $5000 (Platinum account)
Maximum Leverage 1:100 (Gold and Platinum accounts), 1:200 (Silver account)
Spreads Gold account: starting from 2.3 pips, Silver account: starting from 0.8 pips, Platinum account: starting from 2.3 pips
Trading Platforms MT4/5 White Label
Tradable Assets Forex, Gold, US Index, Crude Oil
Account Types GOLD, SILVER, PLATINUM
Demo Account Not specified
Islamic Account Not specified
Customer Support Phone: +62 021 - 2976 5191, Email: customercare@mrgfutures.co.id
Payment Methods Local bank transfer
Educational Tools Provides trading mechanisms and trading tips

Overview of MRG

MRG, also known as PT. MRG Mega Berjangka, is a financial brokerage firm based in Indonesia. However, there are suspicions regarding the legitimacy and regulatory status of this company. While MRG claims to be regulated by the Indonesian regulatory agency Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) and the Jakarta Futures Exchange (JFX), these claims are suspected to be clones and the broker lacks valid regulation.

The company offers trading services through the MT4/5 White Label platform, providing access to various financial instruments such as Forex, gold, US indices, and crude oil. However, it is important to exercise caution when dealing with MRG due to the potential risks associated with its lack of valid regulation and suspicious claims.

Overall, potential investors should carefully consider the available information and exercise due diligence before engaging in any trading activities with MRG. It is advisable to seek alternative brokers with clearer regulatory statuses and a more transparent operating environment.

basic-info

Pros and Cons

Equinox offers a range of pros and cons for traders to consider. On the positive side, it boasts low minimum deposit requirements, making it accessible to a wider range of individuals. Traders can also benefit from varying leverage ratios, allowing them to adjust their risk exposure. Equinox provides access to global markets, enabling traders to explore opportunities across different regions. Additionally, it offers the popular MT4 trading platform known for its user-friendly interface and advanced features. However, it's important to note the potential cons, such as the inherent risk involved in trading and the possibility of market volatility leading to losses. The available market instruments may be limited, and market conditions can impact liquidity. Traders should also be mindful of regulatory and geopolitical risks. Equinox provides multiple account options to cater to different trading preferences. Overall, traders should carefully assess these pros and cons to determine if Equinox aligns with their individual trading needs and risk tolerance.

Pros Cons
Low minimum deposit requirements Market volatility can lead to losses
Varying leverage ratios available Trading involves inherent risk
Access to global markets Limited to the offered market instruments
Offers the popular MT4 trading platform Market conditions can impact liquidity
Different commission structures Regulatory and geopolitical risks
Offers multiple account options

Is MRG Legit?

Based on the information provided, PT. MRG MEGA BERJANGKA (formerly PT. ASKAP FUTURES) claims to be regulated by the Indonesian regulatory agency Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) under license number 05/BAPPEBTI/SI/XII/2000. However, it is stated that this claim is suspected to be a clone and the broker currently has no valid regulation.

Additionally, PT. MRG MEGA BERJANGKA claims to be regulated by the Jakarta Futures Exchange (JFX) under license number SPAB-001/BBJ/09/00, but this claim is also suspected to be a clone.

Therefore, based on the information provided, it is advised to be cautious and aware of the potential risks associated with dealing with PT. MRG MEGA BERJANGKA as it lacks valid regulation and has been flagged as suspicious.

regulation
regulation

Market Instruments

MRG offers a range of market instruments for investors to engage in trading activities.

Forex:

MRG offers Forex trading, allowing investors to trade currency pairs in the foreign exchange market. Forex trading involves speculating on the exchange rate fluctuations between different currencies. Traders can take advantage of the volatility in currency prices to potentially generate profits.

 account-types

Emas (Gold):

MRG enables investors to trade gold, which is a popular commodity and a store of value. Gold trading allows investors to speculate on the price movements of gold, taking advantage of its status as a safe-haven asset and potential hedge against inflation.

account-types

US Index:

MRG provides trading opportunities in US indices, such as the S&P 500, Dow Jones Industrial Average, and Nasdaq Composite. Trading US indices allows investors to gain exposure to the overall performance of the US stock market, providing potential opportunities for profit based on the index movements.

Crude Oil:

MRG allows investors to trade crude oil, which is a globally traded commodity and a key energy resource. Crude oil trading involves speculating on the price movements of oil, which can be influenced by factors such as supply and demand dynamics, geopolitical events, and economic indicators.

 market-instruments

Pros and Cons

Pros Cons
Potential for profit from price movements Market volatility can lead to losses
Diversification opportunities Trading involves inherent risk
Access to global markets Limited to the offered market instruments
Opportunity to hedge and manage risk Market conditions can impact liquidity
Availability of different trading strategies Regulatory and geopolitical risks

Account Types

MRG offers three different account types: GOLD, SILVER, and PLATINUM. Each account type has its own set of specifications and features.

GOLD Account:

The GOLD account offered by MRG has a spread starting from 2.3 pips. For forex and gold trading, there is a commission of $30 per lot, while for index and crude oil trading, the commission is $20 per lot. The minimum lot size is 0.1 lot, and the maximum lot size is 10 lots. There is no limit on the maximum number of open lots. The leverage available is 1:100. The minimum stop and limit order distance is 15 points. Trading style is specified as “No Arbitrage.” The minimum deposit required for a GOLD account is $500.

SILVER Account:

The SILVER account has a spread starting from 0.8 pips. The commission for all trades is $8 per lot. The minimum lot size is 0.1 lot, and the maximum lot size is 3 lots. The maximum number of open lots allowed is 5. The leverage offered is 1:200. The minimum stop and limit order distance is 1 point. Similar to the GOLD account, the trading style is specified as “No Arbitrage.” The minimum deposit required for a SILVER account is $300.

PLATINUM Account:

The PLATINUM account features a spread starting from 2.3 pips. For forex and gold trading, the commission is $30 per lot, and for index and crude oil trading, it is $20 per lot. The minimum lot size for this account type is 1 lot, and the maximum lot size is 50 lots. There is no restriction on the maximum number of open lots. The leverage offered is 1:100, and the minimum stop and limit order distance is 15 points. The trading style is specified as “No Arbitrage.” The minimum deposit required for a PLATINUM account is $5000.

 market-instruments
Pros Cons
Offers multiple account options Limited information provided
Varying leverage ratios available Lack of details on other trading terms
Different commission structures Limited explanation of trading styles
Low minimum deposit requirements Insufficient information on trading rules

How to Open an Account?

To open an account with MRG, follow these steps:

  1. Visit the MRG website and click on the “Register” menu.

open-account
  1. Fill in the required information accurately in the provided fields.

  2. Select the type of account you wish to open.

  1. Enter the captcha correctly and ensure that you have read and agreed to the Terms & Conditions.

open-account
  1. Double-check that all the registration data you have provided is correct.

  2. Click on the “Submit” button to complete the account opening process.

Leverage

MRG offers leverage options of 1:100 for the GOLD and PLATINUM accounts, while the SILVER account provides a higher leverage option of 1:200. Leverage allows traders to amplify their trading positions with a smaller amount of capital. It is important to note that while leverage can potentially increase profits, it also magnifies potential losses, making risk management a crucial aspect of trading with leverage. Traders should carefully consider their risk tolerance and use leverage responsibly.

Spreads & Commissions

MRG offers different account types with varying spreads and commissions. The GOLD account has a spread starting from 2.3 pips and commissions of $30 per lot for forex and gold trading, and $20 per lot for index and crude oil trading. The SILVER account features a spread starting from 0.8 pips and a fixed commission of $8 per lot for all trades. The PLATINUM account offers a spread starting from 2.3 pips and commissions of $30 per lot for forex and gold trading, and $20 per lot for index and crude oil trading. Each account type has its own minimum deposit requirement, lot sizes, leverage, and trading style specifications.

Margins

MRG applies margin charges to clients for various types of trades, such as day trades and overnight positions. The specific margin requirements differ depending on the account type. For Gold, Silver, and Platinum accounts, the margin requirements per lot are $100, $50, and $1,000, respectively.

Deposit & Withdrawal

MRG recommends that clients primarily make deposits and withdrawals via local bank transfer. However, the company has not disclosed whether any fees are charged for these methods. To make a withdrawal, clients need to follow a few steps. First, they need to log in using their registered username and password. After logging in, they should select the “Withdrawal” menu. Then, they need to enter the withdrawal amount in Indonesian Rupiah and ensure that all the withdrawal details are accurate before clicking “Submit.”

It is important to note that withdrawals made between 00:00 and 12:00 WIB will be processed on the same day by 16:00 WIB at the latest. Withdrawals made between 12:00 and 00:00 WIB will be processed on the following day by 12:00 WIB at the latest.

To make a deposit, clients should follow these steps: log in using their registered username and password, select the “Withdrawal” menu, enter the deposit amount in Indonesian Rupiah, choose the option for local bank transfer, select the appropriate bank account based on the provided details, and ensure that all the deposit information is accurate before clicking “Submit.”

Pros Cons
Allows deposits and withdrawals via local bank transfer Lack of information about potential fees
Withdrawals processed within specific timeframes Limited options for deposit and withdrawal methods
Clear instructions provided for the withdrawal process No mention of alternative payment methods

Trading Platforms

MRG offers the MT4 (Metatrader 4) platform, which is widely recognized as one of the most widely used trading platforms among traders. With the MT4 platform, MRG Mega Berjangka provides traders with the opportunity to stay connected to the market at all times. The platform offers various options of Metatrader that can be tailored to suit individual needs.

The MT4 platform is known for its user-friendly interface and comprehensive charting capabilities, allowing traders to analyze price movements, apply technical indicators, and implement various trading strategies. It also provides real-time quotes, news feeds, and a wide range of trading tools to enhance the trading experience.

Traders using the MT4 platform can access a variety of financial instruments, including Forex, commodities, indices, and CFDs. The platform supports multiple order types, including market orders, limit orders, and stop orders.

One of the advantages of the MT4 platform is its extensive library of third-party plugins and expert advisors (EAs). Traders can utilize these tools to automate their trading strategies, perform backtesting, and receive trade signals based on predefined conditions.

trading-platform
Pros Cons
User-friendly interface Limited customization options
Comprehensive charting features Limited integration with other platforms
Real-time quotes and news feeds Limited selection of order types
Wide range of trading tools Limited platform updates
Access to third-party plugins and EAs Potential for system glitches

Trading Tools

MRG provides educational resources to enhance traders' knowledge and understanding of the financial market. They offer explanations of common terms related to the financial market and financial instruments. This educational material can be beneficial for traders looking to expand their understanding and improve their trading strategies.

Mekanisme Trading:

MRG offers trading mechanisms that allow traders to execute their trades. These mechanisms provide a platform for traders to enter, modify, or close their positions in the financial market. The trading mechanisms offered by MRG facilitate the buying and selling of various financial instruments, providing traders with the necessary tools to participate in the market.

trading-tools

Tips Trading:

MRG provides trading tips to assist traders in making informed decisions. These tips may include market analysis, trading strategies, and insights into potential trading opportunities. The tips offered by MRG can be helpful for traders looking for guidance and ideas in their trading activities.

trading-tools
Pros Cons
Provides educational resources Lack of specific details on the trading tools
Facilitates trading execution Limited information on the effectiveness of tips
Offers trading tips for informed decisions No information on advanced trading tools or features

Customer Support

  1. Penanganan Pengaduan Nasabah: MRG provides a customer support unit specifically dedicated to handling customer complaints. This unit is responsible for addressing and resolving any issues or concerns raised by customers. Customers can contact the Unit Pengaduan through various channels, including telephone and email. The customer support team aims to provide prompt assistance and aims to respond to customer inquiries within a maximum of 2x24 hours.

  2. Unit Pengaduan: The Unit Pengaduan is the department within MRG that focuses on handling customer complaints. Customers can reach out to this unit via telephone at 021-7278 1710 (Hunting) or 021-7278 1721. Additionally, they can also contact the unit through email at customercare@mrgfutures.co.id. The Unit Pengaduan is responsible for providing complaint handling services to customers and explaining the Standard Operational Procedures (POS) for complaint handling, including the procedures for using the BAPPEBTI Online Complaint System.

  3. Contact Information: MRG's customer support can be reached through various contact channels. Customers can fill out the contact form available on their website or directly contact the Unit Pengaduan through the provided telephone numbers. The company's official website is www.mrgfutures.co.id. The physical address of MRG is Senayan City, Panin Tower Lt. 22, Jl. Asia Afrika Lot 19, Jakarta Selatan 10270.

customer-support

Conclusion

In conclusion, MRG Mega Berjangka has both advantages and disadvantages. On the positive side, MRG offers a range of market instruments for trading, including forex, gold, US indices, and crude oil, providing investors with diversification opportunities. They also provide the widely recognized MT4 trading platform, known for its user-friendly interface and comprehensive charting features. Additionally, MRG offers multiple account options with varying leverage ratios and low minimum deposit requirements. On the other hand, MRG's lack of valid regulation raises concerns about its credibility and potential risks associated with trading. The limited information provided about trading terms, fees, and alternative payment methods is also a disadvantage. Traders should exercise caution and consider these drawbacks before engaging with MRG Mega Berjangka.

FAQs

Q: Is MRG a legitimate broker?

A: Based on the information provided, MRG lacks valid regulation and has been flagged as suspicious. It is advised to exercise caution and be aware of the potential risks associated with dealing with MRG.

Q: What market instruments does MRG offer?

A: MRG offers trading opportunities in Forex, Gold, US Indices, and Crude Oil.

Q: What are the different account types offered by MRG?

A: MRG offers three account types: GOLD, SILVER, and PLATINUM, each with its own specifications and features.

Q: How do I open an account with MRG?

A: To open an account with MRG, visit their website, click on the “Register” menu, fill in the required information accurately, select the account type, enter the captcha correctly, agree to the Terms & Conditions, double-check the provided data, and click “Submit.”

Q: What leverage options does MRG provide?

A: MRG offers leverage options of 1:100 for GOLD and PLATINUM accounts, and 1:200 for the SILVER account.

Q: What are the spreads and commissions charged by MRG?

A: The spreads and commissions vary depending on the account type. The GOLD account has a spread starting from 2.3 pips, the SILVER account has a spread starting from 0.8 pips, and the PLATINUM account has a spread starting from 2.3 pips. Commissions are $30 per lot for forex and gold trading, and $20 per lot for index and crude oil trading in GOLD and PLATINUM accounts, while the SILVER account has a fixed commission of $8 per lot for all trades.

Q: How can I make deposits and withdrawals with MRG?

A: MRG recommends using local bank transfer for deposits and withdrawals. The specific fees associated with these methods are not disclosed. To make a withdrawal or deposit, follow the instructions provided on the MRG website.

Q: What trading platform does MRG offer?

A: MRG offers the widely recognized MT4 (Metatrader 4) platform, known for its user-friendly interface, comprehensive charting features, real-time quotes, news feeds, and a wide range of trading tools.

Q: What trading tools does MRG provide?

A: MRG provides educational resources, trading mechanisms for execution, and trading tips to assist traders in making informed decisions.

Q: How can I contact MRG's customer support?

A: You can contact MRG's customer support unit dedicated to handling customer complaints through telephone numbers or email. The contact information can be found on their official website.

Are the transaction costs and expenses of activtrades, mrg lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive activtrades and mrg are, we first considered common fees for standard accounts. On activtrades, the average spread for the EUR/USD currency pair is -- pips, while on mrg the spread is --.

Which broker between activtrades, mrg is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

activtrades is regulated by FCA,SCB. mrg is regulated by BAPPEBTI,JFX.

Which broker between activtrades, mrg provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

activtrades provides trading platform including -- and trading variety including --. mrg provides trading platform including -- and trading variety including --.

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