Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

ActivTrades Review Summary in 10 Points
Founded	2001
Registered Country/Region	United Kingdom
Regulation	FCA
Market Instruments	forex, shares, indices, ETFs, commodities, bonds, and spread betting
Demo Account	Available
Leverage	1:30 for retail, 1:400 for pro
EUR/USD Spread	From 0.5 pips
Trading Platforms	ActivTrader, MT4, MT5
Minimum deposit	$500
Customer Support	24/5 multilingual live chat, phone, email

What is ActivTrades？

Founded in 2001, ActivTrades is a brokerage firm, headquartered in London, with offices in Milan, Nassau, and Sofia. It initially focused on the forex business and then gradually expanded its product ranges, providing trading conditions and service support for clients in more than 140 countries. The company is regulated by the Financial Conduct Authority (FCA) and offers a range of trading instruments, including forex, commodities, indices, shares, and cryptocurrencies.

ActivTrades also provides its clients with a variety of trading platforms, including the popular MetaTrader 4 and 5 platforms, as well as its proprietary platform, ActivTrader. The broker aims to provide its clients with a safe and transparent trading environment, offering segregated accounts, negative balance protection, and a range of educational resources.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

ActivTrades offers a good range of trading instruments, is regulated by a reputable financial authority, and offers various account types with negative balance protection and segregated accounts.

However, some clients have reported issues with trading platform stability. It's important for potential clients to carefully consider their trading needs and preferences before choosing ActivTrades as their broker.

Pros	Cons
• Regulated by FCA	• SCB license is offshore
• Segregated accounts and Negative Balance Protection	• Negative reviews from clients
• Wide range of trading products	• High minimum deposit requirement
• Demo and Islamic accounts offered	• Fees charged for Credit/Debit card deposits
• Variety of trading platforms including MetaTrader and ActivTrader
• Free educational resources and market analysis
• Multiple funding options
• 24/5 multilingual customer support

ActivTrades Alternative Brokers

There are many alternative brokers to ActivTrades depending on the specific needs and preferences of the trader. Some popular options include:

• Darwinex - a regulated broker that offers unique social trading features, with a focus on transparency and competitive pricing.

• Dukascopy - a Swiss-based broker that provides excellent trading technology, including a proprietary trading platform, but it has high account minimums and limited product offerings.

• Hantec Markets - a UK-based broker that offers a user-friendly trading platform and competitive pricing, but its educational resources are limited compared to some other brokers.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is ActivTrades Safe or Scam？

ActivTrades is a regulated broker by the Financial Conduct Authority (FCA) and and has been in operation for several years, which are positive aspects in terms of its reliability and security. The fact that they offer segregated accounts and negative balance protection adds an extra layer of protection for its clients. However, negative reviews from clients suggest that there may be issues with their trading platform.

Based on the information available, ActivTrades appears to be a reliable and trustworthy broker. However, as with any investment, there is always some level of risk involved, and it is important for traders to do their own research and carefully consider their options before investing.

Market Instruments

At ActivTrades, you can trade over 1,000 different CFD instruments across 7 asset classes, including forex, shares, indices, ETFs, commodities, bonds, and spread betting. This provides clients with a diversified portfolio and the opportunity to trade a range of different assets.

Accounts

Traders can open either an Individual Account (which allows them to trade small and micro lots) or a Professional Account (minimum financial portfolio size of $500,000, Dedicated Account Manager) with ActivTrades. Beginner traders can test out the trading interface and get a feel for how the broker works with a free demo account. People who adhere to Sharia law can choose from two more account options: an Islamic (Swap-Free) Account.

Leverage

Leverage is capped at 1:30 in line with the EMSA regulations, the maximum leverage is 1:30 for currency pairs, 1:20 for indices and shares, 1:10 for commodities and 1:5 for cryptocurrencies. While only the Pro account holders can enjoy the maximum leverage of 1:400.

It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

Spreads & Commissions

ActivTrades' currency spreads begin at 0.5 pips, and its spreads on indices and financial CFDs are also 0.5 pips, both of which are competitively cheap.

It's also important to note that this is not a situation that can be fixed overnight (the underlying Futures price already accounts for the adjustment). Commissions for trading shares as CFDs begin at €1 per side, whereas spread betting on shares incurs no fees beyond 0.10% of the transaction value.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker	EUR/USD Spread	Commission (per lot)
ActivTrades	0.5 pips	€1
Darwinex	0.0 pips	€4.5
Dukascopy	0.2 pips	$7.0
Hantec Markets	1.2 pips	$6.0

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

ActivTrades also stands out due to its platform selection, which features not only the company's proprietary platform - ActivTrader but also the popular MT4 and MT5 platforms, as well as a set of unique Add-Ons.

• Web Trading

The ActiveTrades trading platform is web-based, allowing trades to be made directly in the browser; it also has a dedicated app for the iPhone and iPad. The platform has an easy-to-use design but advanced functionality, such as access to more than 90 technical analysis indicators, for seasoned traders of all trading types.

• ActivTrader

The upgraded ActivTrader platform incorporates cutting-edge tools and features to provide a revolutionary trading environment. You can gain exposure to the Forex, Commodities, Financial & Indices, Shares, and Exchange-Traded Funds markets and trade over a thousand CFDs.

• MetaTrader4

ActivTrades' desktop trading platform MT4 is available to those who prefer a more traditional trading experience. In addition, the technology has been upgraded in accordance with the firm's security standards, and the use of sophisticated charts has made it possible to automate the tactics using EAs.

• MetaTrader5

New and improved features take online trading to a whole new level in MetaTrader5. More than 450 CFDs on equities with diverse characteristics and the option to auto-trade are available on the platform, and trading statements are seamlessly integrated.

Overall, ActivTrades' trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:

Broker	Trading Platforms
ActivTrades	MetaTrader 4, MetaTrader 5, ActivTrader
Darwinex	MetaTrader 4, DARWINEX WEBTRADER
Dukascopy	JForex, WebTrader, MT4, MT5
Hantec Markets	MetaTrader 4

Note: Some brokers may offer additional trading platforms or versions, but this table includes the most commonly used ones.

Trading Tools

In addition to the robust platform itself, a plethora of utility extensions is available to further develop trading functionalities and automation features, as well as to provide decision-making and signaling instruments. The term “indicators” can refer to a wide variety of tools, from those used for making decisions to those used for trading.

Deposits & Withdrawals

ActivTrades accepts deposits via Bank Transfers, Credit/Debit cards, Neteller, Skrill, Sofort, and PayPal, while only Sofort is excluded from withdrawal methods.

Base Currencies:

EUR, USD, GBP or CHF

The minimum deposit is as high as $500.

ActivTrades minimum deposit vs other brokers

	ActivTrades	Most other
Minimum Deposit	$500	$100

Deposits via credit/debit card UK&EEA are charged 0.5% fees, while credit/debit card non-EEA are charged 1.5% fees. Other deposits and all withdrawals are free of charge.

Most deposits are said to take 30 minutes (except for Bank Transfer deposits are processed on the same working day), while all withdrawals can be processed on the same working day.

More details can be found in the table below:

Payment Options	Fee		Processing Time
	Deposit	Withdraw	Deposit	Withdraw
Bank Transfer	Free	Free for EUR/CHF/BGN	Same working day	Same working day
Credit/Debit card	0.5% (UK & EEA), 1.5% (non EEA)	Free	30 minutes
Neteller	Free
Skrill
PayPal
Sofort		/		/

See the deposit & withdrawal fee comparison table below:

Broker	Deposit Fee	Withdrawal Fee
ActivTrades	Varies depending on method	Free
Darwinex	Free	Free
Dukascopy	Free	Varies depending on method
Hantec Markets	Free	Free

Note: Fees and charges are subject to change. This table is only for informational purposes and may not reflect the latest fee structure of the brokers mentioned. It is recommended to always check with the brokers directly for the latest fees and charges.

Customer Service

ActivTrades offers 24/5 multilingual customer service via live chat, telephone: +44 (0) 207 6500 567, +44 (0) 207 6500 500, email: englishdesk@activtrades.com, institutional_en@activtrades.com, request a callback, or messaging online. Help Center is also available. You can also follow this broker on social networks such as Twitter, Facebook, Instagram and YouTube. Company address: The Loom 2.5, 14 Gower's Walk, London, E1 8PY.

Overall, ActivTrades' customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros	Cons
• 24/5 multilingual live chat	• No 24/7 customer support
• Multi-channel support
• Help Center offered
• Updated social media

Note: These pros and cons are subjective and may vary depending on the individual's experience with ActivTrades' customer service.

Education

ActivTrades provides comprehensive educational resources organized by subject, including webinars, seminars, manuals, news & analysis. In addition, you get access to a demo account, robust analytical and technical analysis tools within the platforms and exclusive add-ons that will help you study and trade more effectively.

User Exposure on WikiFX

On our website, you can see that some users have reported scams. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Conclusion

As a whole, ActivTrades is a regulated broker that provides a wide range of trading instruments and platforms. The company offers several account types and has competitive trading fees with low spreads. The broker also provides negative balance protection and segregated client accounts.

However, ActivTrades has some negative reviews from clients regarding trading platform. Additionally, the broker charges deposit fees for some payment methods. Overall, ActivTrades may be a good option for experienced traders who prioritize low trading fees and a variety of trading instruments.

Frequently Asked Questions (FAQs)

Q 1:	Is ActivTrades regulated？
A 1:	Yes. It is regulated by FCA.

Q 2:	Does ActivTrades offer demo accounts？
A 2:	Yes.

Q 3:	Does ActivTrades offer the industry-standard MT4 & MT5？
A 3:	Yes. Both MT4 and MT5 are available.

Q 4:	What is the minimum deposit for ActivTrades？
A 4:	The minimum initial deposit with ActivTrades is $500.

Q 5:	Is ActivTrades a good broker for beginners？
A 5:	Yes. ActivTrades is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 and MT5 platforms. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Registered in	Cyprus
Regulated by	CYSEC, FCA
Year(s) of establishment	2-5 years
Trading instruments	300+ instruments, including Forex, Metals, Indices, Commodities, Futures and Shares
Minimum Initial Deposit	Information not available
Maximum Leverage	1:30
Minimum spread	0.0 pips onwards
Trading platform	MT4, WebTrader
Deposit and withdrawal method	VISAMasterCardMaestroSkrillNetellerDotPay
Customer Service	24/5, Email, phone number
Fraud Complaints Exposure	No for now

It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

Pros and cons of IronFX

Pros:

• Wide range of trading instruments including Forex, Metals, Shares, Futures and Cryptocurrencies.

• Multiple account types including STP/ECN, Zero Spread and VIP accounts.

• Various deposit and withdrawal methods with no fees from IronFX's side.

• Availability of Islamic accounts for traders adhering to Shariah law.

• Customer support is available 24/5 via phone and email.

Cons:

• Educational resources are not available, which may be a disadvantage for beginner traders.

• The maximum leverage is limited to 1:30, which may not be suitable for high-risk traders seeking higher leverage.

• Limited regulatory oversight, with the company being regulated by only one top-tier regulator.

• High commissions for some account types and instruments, which may result in higher trading costs for traders.

• Limited availability in certain countries, which may restrict access for some potential clients.

What type of broker is IronFX？

Advantages	Disadvantages
IronFX offers tight spreads and fast execution due to its Market Making model.	As a counterparty to its clients' trades, IronFX has a potential conflict of interest that may lead to decisions that are not in the best interest of its clients.

IronFX is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, IronFX acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that IronFX has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with IronFX or any other MM broker.

General information and regulation of IronFX

IronFX is a global online trading platform that provides access to a wide range of financial markets including forex, stocks, metals, commodities, and indices. Founded in 2010, IronFX is regulated by multiple financial authorities and provides clients with access to various trading platforms, including MetaTrader 4 and WebTrader. The company offers a range of account types, trading tools, and educational resources to cater to the needs of traders with different levels of experience. IronFX has won numerous awards for its products and services, including Best FX Broker, Best Trading Platform, and Best Customer Service Provider.

In the following article, we will analyze the characteristics of this broker in all its dimensions, providing you with easy and well-organized information. If you are interested, read on.

Market instruments

Advantages	Disadvantages
Wide range of instruments	Some instruments may have low liquidity
Opportunity for diversification	Some instruments may have wide spreads
Variety of currency pairs	Trading too many instruments can be overwhelming
Access to different asset classes	Complexity of tracking multiple instruments

IronFX offers over 300 trading instruments, including forex, metals, indices, commodities, futures, and shares. This wide range of options provides traders with the opportunity to diversify their portfolios and take advantage of various market conditions. With over 80 currency pairs, including major, minor, and exotic pairs, IronFX provides access to a range of global markets. While some traders may find the number of available instruments overwhelming, this variety provides numerous trading options and the opportunity to capitalize on different market trends. However, some instruments may have low liquidity, leading to wider bid-ask spreads, and high volatility, leading to greater risk exposure. Additionally, trading a large number of instruments may require a greater amount of research and analysis, and some instruments may have high margin requirements, leading to greater risk and capital requirements.

Spreads and commissions for trading with IronFX

Advantages	Disadvantages
Low spreads on certain account types and instruments	Lack of transparency on minimum deposit
Competitive commissions for certain account types	Lack of information on swap rates
No commissions on certain account types and instruments	Limited information on other trading costs such as slippage or overnight fees
Wide range of instruments to trade

IronFX offers a range of spreads, commissions, and other costs depending on the account type and instrument traded. For example, the live floating spreads of EURUSD in VIP account can be as low as 0.6 pips, which is highly competitive. Additionally, IronFX provides competitive commissions for certain account types, such as $10 per lot on STP/ECN Zero Spread account for trading EURUSD. On the other hand, IronFX lacks transparency in providing information on minimum deposit and swap rates, which may be a disadvantage for traders. Additionally, the lack of information on other trading costs such as slippage or overnight fees may be a drawback for traders who want to accurately assess the total cost of trading with IronFX. Despite these drawbacks, IronFX offers a wide range of instruments to trade, providing traders with multiple options to diversify their portfolio.

Trading accounts available in IronFX

Advantages	Disadvantages
Wide range of account types to choose from	Minimum initial deposit not disclosed
Multiple base currency options	Zero fixed spread account may have high commission fees
Flexible leverage up to 1:30
Commission-free trading available

IronFX offers a variety of account types to cater to the different needs of traders, including standard accounts, premium accounts, VIP accounts, zero fixed accounts, no commission accounts, zero spread accounts, and absolute zero accounts. Traders can choose between fixed and floating spreads, as well as commission and non-commission accounts. The minimum lot size is 0.01, making it easier for traders to manage their risk, and the base currencies include USD, EUR, GBP, AUD, JPY, CHF, PLN, CZK, and BTC. However, IronFX does not disclose the minimum initial deposit, which can be a disadvantage for some traders. Additionally, the leverage offered is limited to 1:30, which may not be suitable for more aggressive traders.

Live Floating/Live Fixed Spreads

Account Type	Standard	PREMIUM	VIP	ZERO FIXED
Spreads from:	1.8	1.6	1.4	0
Flexible Leverage up to	1:30	1:30	1:30	1:30
Base Currency	USD, EUR, GBP, AUD, JPY, CHF, PLN, CZK	USD, EUR, GBP, AUD, JPY, BTC, PLN, CZK	USD	USD
Minimum Lot Size	0.01	0.01	0.01	0.01
Commission	No	No	No	No

STP/ECN Accounts

Account Type	NO COMMISSION	ZERO SPREAD	ABSOLUTE ZERO
Spreads from:	1.7	0	0.3
Flexible Leverage up to	1:30	1:30	1:30
Base Currency	USD, EUR, GPB. AUD, JPY, CHF, PLN, CZK	USD, EUR, GPB. AUD, JPY, CHF, PLN, CZK	USD, EUR, JPY
Minimum Lot Size	0.01	0.01	0.01
Commission	No	Yes	No

Trading platform(s) that IronFX offers

Advantages	Disadvantages
Two platform options: MT4 and WebTrader	Limited platform options compared to other brokers
MT4 is a widely recognized and popular platform with advanced charting and technical analysis tools	WebTrader may have limited features compared to the desktop version of MT4
MT4 allows for customization with the use of Expert Advisors (EAs) and indicators	No proprietary platform offered
MT4 has a large online community where traders can share ideas and strategies	Learning curve may be steep for new traders unfamiliar with MT4
MT4 is available on desktop, mobile, and tablet devices for convenient access

IronFX offers two platform options for traders to choose from: the popular MetaTrader 4 (MT4) platform and the WebTrader platform. MT4 is a widely recognized platform in the industry known for its advanced charting and technical analysis tools, as well as the ability to use Expert Advisors (EAs) and indicators for customization. It is available on desktop, mobile, and tablet devices, providing convenient access for traders. Additionally, MT4 has a large online community where traders can share ideas and strategies. The WebTrader platform is accessible through a web browser and may have limited features compared to the desktop version of MT4. However, it provides an alternative option for traders who may not be able to download the MT4 platform. One disadvantage of IronFX's platform options is the limited selection compared to some other brokers, and the learning curve may be steep for new traders who are unfamiliar with MT4.

Maximum leverage of IronFX

Advantages	Disadvantages
Allows traders to increase potential profits with a smaller initial investment	High leverage can increase potential losses
Provides flexibility to trade larger positions	Requires strict risk management and trading discipline
Can be suitable for experienced traders with a solid understanding of leverage	Inappropriate use of leverage can lead to margin calls and account liquidation
Can offer opportunities for diversification and risk management	Not suitable for all traders, especially beginners

IronFX offers a maximum leverage of up to 1:30, which allows traders to increase potential profits with a smaller initial investment and provides flexibility to trade larger positions. However, high leverage can increase potential losses, and requires strict risk management and trading discipline to avoid margin calls and account liquidation. Although leverage can offer opportunities for diversification and risk management, it is not suitable for all traders, especially beginners who may not have a solid understanding of leverage. Therefore, traders must carefully consider their risk appetite and experience level before deciding to trade with leverage.

Deposit and Withdrawal: methods and fees

IronFX offers a variety of deposit and withdrawal options for traders. Bank wire transfers have no deposit fees, but may be subject to corresponding and intermediary bank fees. Credit/debit card deposits have a maximum transaction amount of USD 50,000 per transaction and no fees, but withdrawals may have fees up to EUR 1.5 per transaction. Skrill and Neteller deposits have a maximum transaction amount of USD 50,000 per transaction and no fees, but withdrawals have a maximum transaction amount of USD 50,000 per transaction and Neteller withdrawals have a minimum fee of USD 1.00 per transaction. DotPay withdrawals have a maximum transaction amount of PLN 200,000 with no associated withdrawal fees.

Deposit

Credit Card/Debit Card	Deposit Fees	Maximum transaction amount
VISA		USD 50,000 per transaction
MasterCard		USD 50,000 per transaction
Maestro		USD 50,000 per transaction
Bank Wire	Deposit Fees
Bank wire	Depends on the corresponding and intermediary banks. IronFX does not apply any fees.
Skrill	Deposit Fees	Maximum transaction amount
		USD 50,000 per transaction
Neteller	Deposit Fees	Maximum transaction amount
		USD 50,000 per transaction
DotPay	Deposit Fees	Maximum transaction amount
		PLN 200,000

Withdraw

Credit Card/Debit Card	Withdrawal Fees	Maximum transaction amount
VISA	up to EUR 1.5 per transaction	USD 50,000 per transaction
MasterCard	up to EUR 1.5 per transaction	USD 50,000 per transaction
Maestro	up to EUR 1.5 per transaction	USD 50,000 per transaction
Skrill	Withdrawal Fees	Maximum transaction amount
	1% capped to USD 10,000	USD 50,000 per transaction
Neteller	Withdrawal Fees	Maximum transaction amount
	2% capped to USD 30.00 / minimum USD 1.00 per transaction	USD 50,000 per transaction
DotPay	Withdrawal Fees	Maximum transaction amount
	N/A	PLN 200,000

Educational resources in IronFX

Advantages	Disadvantages
N/A	Lack of educational resources
N/A	No access to trading guides
N/A	No webinars or seminars
N/A	No trading videos or tutorials
N/A	No market analysis or news updates

IronFX does not offer any educational resources to its clients, which can be a significant disadvantage for beginner traders who are looking to improve their trading skills and knowledge. The lack of trading guides, webinars, seminars, trading videos, and tutorials can make it difficult for traders to understand how the financial markets work and how to trade successfully. Additionally, without access to market analysis or news updates, traders may struggle to stay informed about the latest developments in the financial markets, which could impact their trading decisions. Overall, the absence of educational resources can limit the potential of traders and make it challenging to stay competitive in the financial markets.

Customer service of IronFX

Advantages	Disadvantages
24/5 support line	No 24/7 support
Email support with response within 24 hours on business days	No live chat support

IronFX offers customer care services through email support and a support line that is available to answer calls 24/5. Customers can expect to receive a response within 24 hours during business days when they send an email to the support team. However, there is no live chat support available, and the customer care services are not available 24/7. Also, the language support provided is limited, which may be a disadvantage for some customers.

Conclusion

Overall, IronFX is a well-established and regulated online brokerage firm offering a wide range of trading instruments, including forex, metals, indices, commodities, and shares, to its clients. The company offers multiple account types and trading platforms, catering to the needs of different types of traders. It also provides its clients with access to various deposit and withdrawal options, as well as a dedicated customer support team. However, the lack of educational resources and limited research tools may make it less suitable for novice traders. Additionally, the high minimum deposit requirement and relatively high fees may make it less accessible for some traders. Nonetheless, IronFX's strong regulation, multiple trading instruments, and flexible account options make it a competitive choice for experienced traders.

Frequently asked questions about IronFX

• Question: What is the maximum leverage offered by IronFX？

• Answer: IronFX offers a maximum leverage of up to 1:30.

• Question: What trading platforms are available at IronFX？

• Answer: IronFX offers both MT4 and WebTrader trading platforms for its clients.

• Question: What are the available deposit methods at IronFX？

• Answer: IronFX offers deposit methods such as credit/debit card (Visa, Mastercard, Maestro), bank wire, Skrill, Neteller, and DotPay.

• Question: Does IronFX charge any deposit fees？

• Answer: IronFX does not apply any deposit fees for bank wire transfers, Skrill, Neteller, and DotPay. However, deposit fees may apply for credit/debit card transactions.

• Question: What are the available withdrawal methods at IronFX？

• Answer: IronFX offers withdrawal methods such as credit/debit card (Visa, MasterCard, Maestro), Skrill, Neteller, and DotPay.

• Question: Does IronFX offer any educational resources for traders？

• Answer: Unfortunately, IronFX does not offer any educational resources for traders.

• Question: What is the customer support availability at IronFX？

• Answer: IronFX offers email support with a response time of 24 hours on business days, and a support line available 24/5 to answer client calls.