IC Markets回復

2023-12-19 10:39

澳大利亞

回復

Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

sem5029補充資料

2023-12-16 02:34

印尼

補充資料

bank detail has successfully updated by support from.customer service. withdrawal step has ready. i think case already solved. many thanks for support

sem5029補充資料

2023-12-15 07:43

印尼

補充資料

sudah mencoba disupport tim customer service broker sudah memberikan data dan summarize issue namun belum berhasil

sem5029開始調解

2023-12-15 07:38

印尼

開始調解

firstly was tried to withdrawal fund using local bank transfer but declined and sugested using indonesia pay method. I was tries to filled in wd form in website and select method using indonesia pay. But the data bank detail for destination always not activated. already contact cust support several email but not solved eventhoug i had follow their suggestion to clear cache, change device, using incognito mode etc waiting response and solution