Exness回復

2022-10-19 09:48

塞浦路斯

回復

尊敬的用戶，感謝您選擇exness，對於您的投訴，我們深表歉意，請聯繫我們的客服，我們將通過創建工單的方式進行跟進。感謝您支持 Exness。玩的很開心！

Krisel開始調解

2022-10-16 14:35

菲律賓

開始調解

On September 30, 2022, there was a severe slippage under my trading account # 49243039.TRhere was a severe slippage on USD/JPY and my trade was badly affected.Below is the order ID:Order ID # 66041246 (loss $14.31)Order ID # 65854430 (loss of 24.68)I did not include the other losses because I assumed part of the slippage but the above order ID are unacceptable.I expect that Exness will make a refund on this blunder and make immediate action.I already raised this complaint to Exness but 16 days had passed and no action taken.