賬戶停用，收益被凍結

當我登錄賬號時，客戶經理告訴我，賬戶被停用，無法登錄。我發郵件向他們說明情況，他們要求我提供有關收入和地址的材料，我給他們發去之后，他們又要求我提供一段視頻，說明收入和地址，并附上拷貝，以及入金、入金日期和收益的一些詳細信息。在回答了所有的問題之后，他們給我發了一封郵件，說無法重新打開我的賬戶，除此之外沒有進一步的說明。

以下為原文推薦

Account suspended and profits blocked

have been informed by the account manager that
the profits had been blocked by a voice note (without any official email
or something) when I tried to sign in the account was suspended and I
wasn't able to sign it. I sent them an email to clarify the situation
they asked me for some income and address proofs and I sent them,
after they asked me for a video of myself telling them about the
income and the address proofs with the hard copy of them and some details if
the deposit, deposit date, and profits. after answering all their
question they sent an email telling me they were unable to reopen my
account without any further clarifications.