Withdrawal issue.

So i deposited 5755$ for trading into octafx. withdrew 55$ , i received that. i felt ok with trading now. traded with $5700, opened 3 trades gained around 115$ profit. when i go to withdraw the 5815$ amount, after a hour or so, they give a confirmation email stating that your withdrawal is complete..but even after 12+ hours, i have not received 5815$ in my crypto ETH wallet. i shall be attaching my order history, withdrawal status and etherscan wallet information.