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Santander offers several advantages for personal banking. The Santander account system is user-friendly, with both online banking and a mobile banking app available. You can manage your finances through PC or mobile devices, making it accessible for everyone. The bank offers a variety of products, such as credit cards, savings accounts, mortgages, and personal loans, which makes it convenient to manage all your finances in one place. The customer support is also available 24/7 via live chat, which is a big plus when you need immediate assistance. However, one downside I’ve encountered is the lack of clear details regarding deposit and withdrawal fees. For example, when using the direct deposit form Santander, the transaction details are clear, but the site lacks transparency about potential fees. For everyday banking, Santander is a solid choice, but I do feel that for investment-related matters, the bank could provide more clarity and transparency, especially with regard to Santander investments.