Krisel
Slippage Parah
kompensasi
$39(USD)
3day17Jam
KriselKonfirmasi pengguna, telah diselesaikan
ExnessBalas
Balas
Pengguna yang terhormat, terima kasih telah memilih exness, kami sangat menyesal atas keluhan Anda, silakan hubungi layanan pelanggan kami, dan kami akan menindaklanjuti kasus ini dengan membuat perintah kerja. Terima kasih telah mendukung Exness. Selamat bersenang-senang!
Layanan Pelanggan Luar Negeri WikiFXHubungi Broker
Hubungi Broker
Pusat Mediasi WikiFXVerified
Verified
KriselMulai Mediasi
Mulai Mediasi
On September 30, 2022, there was a severe slippage under my trading account # 49243039.TRhere was a severe slippage on USD/JPY and my trade was badly affected.Below is the order ID:Order ID # 66041246 (loss $14.31)Order ID # 65854430 (loss of 24.68)I did not include the other losses because I assumed part of the slippage but the above order ID are unacceptable.I expect that Exness will make a refund on this blunder and make immediate action.I already raised this complaint to Exness but 16 days had passed and no action taken.
Pernyataan:
2. Tanpa otorisasi, pencetakan ulang apa pun dilarang dalam platform ini, dan pelanggar akan bertanggung jawab secara hukum