Saldo tiba-tiba menjadi nol

pada tanggal 21 desember 2022, tiba tiba akun saya di VT Markets broker menjadi nol, karena "cash adjustment-chargeback". nomor rekening saya adalah: 8600203. saya bingung dan bertanya a VT Markets agen untuk bantuan melalui chat di member area. namun sampai saat ini belum ada penyelesaian, mereka juga tidak mengerti kenapa saldo akun saya tiba-tiba menjadi nol, mereka bilang akan dihubungi lewat nomor wa secepatnya, tapi sampai sekarang saya belum pernah dihubungi oleh VT Markets . mohon bantuannya, untuk mengembalikan uang saya. terima kasih.

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The balance suddenly becomes zero

On December 21, 2022, suddenly my account at VT Markets broker became zero, due to "Cash Adjustment-Chargeback". My account number is: 8600203. I got confused and asked a VT Markets agent for help via chat in the member area. But until now there has been no settlement, they also don't understand why my account balance suddenly became zero, they said they would be contacted via the WA number as soon as possible, but until now I have never been contacted by VT Markets. Please help, to refund my money. Thank you.