IC MarketsRépondre

2023-12-19 10:39

Australie

Répondre

Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

sem5029Documents complémentaires

2023-12-16 02:34

L'Indonésie

Documents complémentaires

bank detail has successfully updated by support from.customer service. withdrawal step has ready. i think case already solved. many thanks for support

sem5029Documents complémentaires

2023-12-15 07:43

L'Indonésie

Documents complémentaires

J'ai essayé de fournir des données et de résumer les problèmes pour soutenir l'équipe de service client du courtier, mais c'est inutile.

sem5029Lancer une médiation

2023-12-15 07:38

L'Indonésie

Lancer une médiation

firstly was tried to withdrawal fund using local bank transfer but declined and sugested using indonesia pay method. I was tries to filled in wd form in website and select method using indonesia pay. But the data bank detail for destination always not activated. already contact cust support several email but not solved eventhoug i had follow their suggestion to clear cache, change device, using incognito mode etc waiting response and solution