pagtuturo sa customer service

ako ay gumawa ng withdawal ng 112,775 usd at ito ay nasa ilalim ng pagsusuri. i follow up thru customer service and they advice me na hindi na pwede i-release ang amount na nawithdraw ko dahil sa abnormality ng id account at kailangan mag recharge sa last amount na 3,035 usdt na dinedeposito thru okx via merchants. ipinaliwanag nila sa akin ang problema kaya na-encourage akong magbayad ng recharge fee. maya-maya ay nagpadala sa akin ng mensahe ang customer service na handa nang ilabas kasama na ang sobrang bayad. gayunpaman dahil pumayag akong ilabas ang pera kailangan kong bayaran mula sa sarili kong bulsa ang halaga kung 5,017usd bilang handling fee at pagkatapos matanggap ang bayad ay ilalabas nila ang pera sa loob ng 10 hanggang 30 minuto. Hindi ako nagbayad dahil napagtanto kong na-scam na ako. ang huling larawan sa ibaba ay ang kanilang BOQ forex platform at ang pangalawa ay ang log in. iba ito sa legit BOQ platform na dilaw ang kulay tulad ng ipinapakita sa huling larawan

Ang sumusunod ay ang orihinal na rekomendasyon

customer service instruction

i have made a withdawal of 112,775 USD and its under review. i follow up thru customer service and they advice me that the amount that i have withdrawn cannOT be release due to ID Account Abnormality and needS to recharge to the last amount 3,035 USDT which is being deposited thru OKX via merchants. they explained to me the problem so i was encourage to pay the recharge fee. after a while customer service sent me a message that the are ready to release including the too up payment. however since i agree to release the money i need to pay from my own pocket the amount if 5,017USD as a handling fee and after receiving the payment they will release the money within 10 to 30 minutes. i didnt pay because i realizes ive been scammed already.

the last picture on the bottom is their BOQ forex platform and the second one is the log in. this is different from legit BOQ platform which is yellow in color as shown on the last photo