Bakit sinuspinde ang aking asj account?

May nakakaalam ba kung ano ang problema? Wala akong ideya kung bakit sinabi ng customer service na ginagamit ng aking identity card para sa maramihang account? Since last week pwede pa rin akong magwithdraw, but now they suspended my asj acc🤔 in our conversation ms/Mr customer service said the name is (Chang Yee Ling) break asj rules, but they can't proof to me 🤷🏻‍♀️ and Kaya kong patunayan ang sarili ko. Kaya kahit sino dito alam kung ano ang problema? 🤔🤔🤔

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Why suspended my asj account?

Anyone know what's the problem? I no idea why customer service said my identity card use for multiple account? Since last week I still can withdraw, but now they suspended my asj acc🤔 in our conversation ms/Mr customer service said the name is (Chang Yee Ling) break asj rules, but they can't proof to me 🤷🏻‍♀️ and I can proof myself. So anyone here know what's the problem? 🤔🤔🤔