Imposibleng mag-withdraw, at pagkatapos ay tinanggal ang aking account

1- Kumusta, nagparehistro ako sa broker na ito noong Disyembre 2021 at nagkaroon ako ng sertipikadong account pagkatapos suriin ang pagkakakilanlan. Gumawa ako ng ilang deposito (sa paligid ng €6k) at nagkaroon ako ng matagumpay na unang pag-withdraw ng €150. Dahil sa mga isyu sa kalusugan, hindi ako naging aktibo noong Enero 2022 at bumalik noong Pebrero. Nagbukas ako ng ilang matagumpay na trade, parang normal lang ang account ko, at umabot ako ng 8.5k€. Sa katapusan ng Pebrero, sinubukan kong mag-withdraw lamang ng €200 para sa isang taong nangangailangan1, at nakatanggap ako ng email na nagsasabing nabigo ang pag-withdraw dahil, para sa seguridad, ang aking account ay na-freeze dahil sa matagal na hindi aktibo, at hiniling nila sa akin na mag-top up ng 50 % ng aking mga paunang pondo upang ma-unfreeze ang aking account. Ang aking account ay na-freeze nang hindi ako ipinapaalam sa pamamagitan ng isang abiso. Then I have contact again the customer service on Telegram, they first told me that my account was not frozen, so I tried to withdraw again and today the 03/16/2022 they have deleted my account after 3 weeks of telling me to be patient . at hinarangan nila ako sa Telegram.

Ang sumusunod ay ang orihinal na rekomendasyon

Impossible to withdraw, and then have deleted my account

1- Hello, I registered with this broker in December 2021 and I had a certified account after checking
of identity. I made a few deposits (around €6k) and I had a successful first withdrawal of €150. Due to health issues, I
was not active in January 2022 and returned in February. I opened a few successful trades, my
account seemed to be normal, and I reached 8.5k€. At the end of February, I tried to withdraw only €200 for a
need person1, and I received an email saying that the withdrawal failed because, for security, my account was
frozen due to long inactivity, and they asked me to top up 50% of my initial funds in order
to unfreeze my account. My account has been frozen without my being informed by a notification. Then I have contacted again the customer service on Telegram, they first told me that my account was not frozen, so I tried to withdraw again and today the 03/16/2022 they have deleted my account after 3 weeks of telling me to be patient. and they have blocked me on Telegram.