Dear TenTrade Compliance Team,
My account balance is now showing USD 0.
According to my transaction history, USD 550.00 was credited on 9 November 2026 at 09:53:49, and just 8 seconds later, USD 596.03 was deducted under the description "Hedging Abuse".
I strongly dispute this deduction and request a proper explanation.
Please provide:
1. A complete breakdown of the USD 596.03 deduction.
2. Specific trade IDs and evidence proving the alleged hedging abuse.
3. An explanation of why the deduction exceeded the USD 550 credit.
4. A reconsideration of my rejected USD 550 withdrawal.
I respectfully request a fair investigation and the return of my legitimate funds if the allegation cannot be substantiated.
Please do not close my complaint without providing clear evidence and a detailed
原文
Dear TenTrade Compliance Team, My account balance is now showing USD 0. According to my transaction history, USD 550.00 was credited on 9 November 2026 at 09:53:49, and just 8 seconds later, USD 596.03 was deducted under the description "Hedging Abuse". I strongly dispute this deduction and request a proper explanation. Please provide: 1. A complete breakdown of the USD 596.03 deduction. 2. Specific trade IDs and evidence proving the alleged hedging abuse. 3. An explanation of why the deduction exceeded the USD 550 credit. 4. A reconsideration of my rejected USD 550 withdrawal. I respectfully request a fair investigation and the return of my legitimate funds if the allegation cannot be substantiated. Please do not close my complaint without providing clear evidence and a detailed
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