Dear Valued Client, Grand Markets has re-reviewed your USD 1,096 withdrawal request. This request has not been rejected, and no funds have been confiscated — it currently remains pending your response. During review, we found notable inconsistencies in the authenticity of some identity documents you submitted. Certain documents could not be independently verified, and some information does not match the original KYC records on file. The current materials are therefore insufficient to confirm the account holder's identity. Accordingly, under our AML/KYC and anti-fraud procedures, we have applied further identity verification. This is not a refusal of your withdrawal — it protects your account and funds against theft, hacking, impersonation, unauthorized access, or third-party misuse. Please provide, per our earlier email, valid materials that fully confirm your identity so we can complete the compliance review. Once verified and cleared, we will proceed with your withdrawal and keep