自 2023 年 8 月以來尚未收到提款

作為上下文，我於 2023 年 8 月 18 日提款，金額為 500 美元，如我帳戶的螢幕截圖所示 WiseMarket。於 WiseMarket.com 儀表板顯示提款已成功，但我的銀行帳戶顯示並非如此。接下來就是無休無止的跟進要求截圖，但問題沒有解決。我已發送電子郵件至 support@ WiseMarket .com 但我只收到了計算機化的回复，提到這是銀行的問題，因為他們作為經紀人已經履行了在轉賬中的職責。當我的電子郵件只收到相同的訊息時，您可以在螢幕截圖中看到我的沮喪。我當時聯繫了我的IB，但沒有結果。她堅稱這是經紀人的行為，而不是他們的錯。我剛剛發現 wikifx 上現在有一個調解器，所以我現在正試圖將我的資金轉移到它所屬的地方：我的帳戶。

以下為原文推薦

haven’t received withdrawal since August 2023

for context i made my withdrawal on the 18th August 2023 amounting to 500usd as can be seen on my screenshot from my account on Wisemarket. on the wisemarket.com dashboard it says that the withdrawal was successfull however my bank account shows otherwise.

what came next was endless follow ups asking for screenshots with no settlement of the issue. i have sent emails to support@wisemarket.com yet i only received computerised replies mentioning it is the bank’s problem as they as a broker have fulfilled their role in the transfer.

you can see my frustration in the screenshots when my emails were only met with the same messages. i contacted my IB at that time but to no avail. she insisted that it was the brokers’ doing and not their fault.

i just only found out that there is a mediator now available on wikifx so i am now trying to get my funds to where it belongs: my account.