賬戶被停用，利潤被凍結

當我嘗試登錄時，客戶經理告訴我，利潤已通過語音留言被凍結（沒有任何官方電子郵件或其他內容），帳戶已被暫停，我無法簽名。我給他們發了一封電子郵件以澄清情況，他們要求我提供一些收入和地址證明，我提交了這些及一些存款、存款日期和利潤的詳細信息。在回答了他們的所有問題后，他們發送了一封電子郵件告訴我，如果沒有任何進一步的說明，他們無法重新激活我的帳戶。

以下為原文推薦

Account suspended and profits blocked

have been informed by the account manager that the profits had been blocked by a voice note (without any official email or something) when I tried to sign in the account was suspended and I wasn't able to sign it. I sent them an email to clarify the situation they asked me for some income and address proofs and I sent them, after they asked me for a video of myself telling them about the income and the address proofs with the hard copy of them and some details if the deposit, deposit date, and profits. after answering all their question they sent an email telling me they were unable to reopen my account without any further clarifications.