7天了還沒出金

2023年8月10日，我申請出金2380.92美金，距離我申請已經過去7天了，出金狀態仍然顯示正在處理。我的一個朋友也是萬威的用戶，在2023年8月14日申請出金，不到3小時，就收到了。我在線咨詢，他們就逃避問題，說是因為流量太大。我也咨詢服務臺了，他萬威平臺也是一樣的說辭，平臺流量太大網絡擁堵。我問他們具體幾號可以出金，他們就逃避說“由于目前不可預見的情況，處理出金的時間比之前更長”。但是為什么平臺其他用戶可以立即收到出金？我的卻等了7天還要等？請把我的盈利出給我。

以下為原文推薦

It's been 7 days since withdrawal placed,

I've placed a withdrawal request of 2380.92USD on 10/8/2023, It's been 7 days since my withdrawal placed, withdrawal status still showing pending check.One of the my friend, Vonway user, placed a withdrawal on 14/8/2023, and his withdrawal approved in just 3 hours.I ask live chat , but they just evading the problem , keep telling me they are facing high traffic.Even when I created a help desk ticket, the Vonway team also replying me the same answer , which they are facing high traffic.When I ask for a specific date or time which they will approve my withdrawal , they just escaping from my question, keep telling me the same answer which "due to unforeseen circumstance, the withdrawal processing time is currently longer than usual". But thy other user withdrawal can approve immediately? But why mine take 7 days and still in pending check?Please pay me my profits.