無法提款

我一直在嘗試提取我在交易中賺取的利潤，現在已經三天了，請求仍處于待處理狀態。當我試圖聯系客戶支持時，他們要求等到下周。然后我試圖聯系所謂的分配給我的賬戶經理（annie.zhang@fxtrading.com），但她甚至沒有回復我任何跟進郵件。當我問她需要多長時間來完成我的請求或者她的聯系電話，以便我可以與她討論我的問題時，她沒有回復。我認為他們會讓你提取第一筆交易，這樣您就會開始信任他們。但是之后他們會在你申請提款時找借口。正如我在截圖中附加的，我有權提取我的錢。糟糕的客服，客服很差。

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Unable to withdraw

I have been trying to withdraw the profit that i made during the trading. it's been now three days. the request is still on the pending state. When i try to contact the customer support they say to wait until next week. Then i try to contact the so called account manager that was assign to me. she was not even reply to any of my follow up emails.(annie.zhang@fxtrading.com), When i ask from her for the time frame to complete my request or her contact number so that i can discuss my problem with he/she. I think they will let you withdraw first transaction so that you will starting to trust them. but after that they will made excuses when you apply for a withdrawal. As i have attached in the screenshot i have all the rights to withdraw my money. Poor customer service, bad client service