unable to withdraw/disabled account

account no. 7953759 email: bensegui321@gmail.com withdrawal successfully in the email but not received. may 24, 2023 79 usd may 25, 2023 87 usd may 29, 2023 1100 usd remaining money in my trading apps 450 usd. total money need to recover 1,716 us dollars. after all the trasactions i made, my account was block, and my trading apps was disabled. I can't open my v5 wallet. I already raised my concern in v5 customer service and they as me to give my id, account number and screenshot of social media account and nothing happens.