令人發指的十倍傭金以及無法出金

你好！我想請求對我的投訴進行深入調查，并請在必要時處理問題。我在 V5 forex global 上交易，并被收取了高得離譜的費用（10 倍）作為傭金：工具：AUDJPY.V 。開盤時間：2023年5月23日12:14:03。收盤時間：2023年5月23日12:14:03。（下訂單時自動關閉）交易量：153900.00 盈虧：-8.90 美元傭金：-10202.65 。此外，我的賬戶在 2023年5月23日14:31:21 進行了一筆奇怪的交易作為系統存款，存款是 ( +9190.93，訂單號 962013768）。目前我的賬戶余額為負（-10,202.65 美元），我之前 1,020 美元的實際資產已經消失。所有與 V5 的聯系都不起任何左右，我以前交易過相同的品種，沒有任何問題。之后，我將我錢包中剩余的 46 美元進行了內部交易到我的主賬戶，我進行了交易并增加到 50 美元，我要求提款到我的幣安賬戶，V5 批準了，到今天 6 天了還沒有到賬。我希望知道他們這么做的理由，得到回應。謝謝！

以下為原文推薦

Outrageous 10X Commison and withrawal not arriving

Hi.
I will like to request for deep investigation on my complaint and pls kindly approach the issues where necessary.
I traded on V5 forex global & was charged outrageously (10times ) the normal charges as commission :

Variety: AUDJPY.V
Open time: 23/05/2023 12:14:03
Close Time: 23/05/2023 12:14:03
(automatically closes same moment order was placed)

Volume : 153900.00
P&L: -8.90 USD
Commission: -10202.65

Futhermore, A strange transaction was conducted on my account on 23/05/2023 14:31:21 as systematic deposit , deposited values is (+9190.93, order no 962013768). Currently my account is running at negative closed PL account balance at (-10,202.65$), my previous actual equity of 1,020$ is gone already.

All effect to get a dialogue with V5 were all proved abortive, I have actually traded same varieties previously without any issue before this unfaithful day.

After all this scenario, I did internal transaction of 46$ left in my Wallet to my main account , i did trading and increases to 50$ , I requested for withdrawal to my Binance , it was approved by V5, today marks 6days now that am still waiting to be credited.
I will like a fast response on getting justifications as this issue is extremely glaring enough.
Thanks