無法從Grand Signal Markets Limited出金

我的網友向我介紹了metatrader 5，并在Wintersnow limite 開設了一個賬戶，存入了 10000 美元。 Wintersnow limited 通知我交易商名字從Wintersnow-Server改成了GrandSignalMarkets-Server。我登錄了我的新賬戶，余額沒有變化。我入金了42000美金。我在2022年8月24號要求出金，平臺客服要求5%的服務費。然后，他們說我在付費前無法出金。我和我的朋友在26號支付了服務費，然后平臺說我會在2個工作日后收到提款。我在29號發現我無法登錄我的賬戶。這個叫Grand Signal Markets Limited的黑平臺讓你交易，但不讓你提款。我的賬戶無法登錄，平臺客服也消失了。我給他們發了幾次郵件，但都沒有收到回復

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Unable to withdraw from Grand Signal Markets Limited

I was introduced to MetaTrader 5 by my online friend and opened an account at Wintersnow Limited and made a 10000USD deposit. Wintersnow Limited informed me that Broker changed from Wintersnow-Server to GrandSignalMarkets-Server; I logged in with the new account and the account funds remain unchanged; I deposited up to 42000USD.
I requested the withdrawal from my account on 24th August 2022, the Platform Customer Service requested a 5% of service fee; and Platform Customer Service told me that I was unable to withdraw my fund without paying the 5% service fee.
My friend and I paid the service fees on 26th August 2022 and the Platform Customer Service told me that I would receive the withdrawal after 2 working days. I realized that I am unable to log in to my account since 29th August 2022. The fraud platform Grand Signal Markets Limited allows trade and does not allow fund withdrawal. The account cannot be logged in and the Platform Customer Service disappeared. I sent a few emails to them and no reply from them.