International Wire Transfer Investigation

I want to present chat records with a customer service agent from SAEN Markets. I was told on Saturday May 21st that a wire for the total amount in my account would be sent to my bank account. A few days later I was told that the wire was intercepted and that an investigation of my financial situation has to take place first and I was accussed of Illegal activity. The evidence I submit below is to show the lack of clear explanations and evidence behind these false allegations that the customer service agent claims is delaying the release of my funds. I have been given no time frame and how long this supposed investigation will take place and when I will get my money. Additionally, the customer service agent has began to completely ignore me and there is no one else I can find to contact about my situation.