他們不回應
電子郵件回復慢得離譜。簡單的提款請求被拒絕 - 需要幾個小時才能訪問它們,但沒有提供解決方案。他們無法回答有關交易商支持哪些產品的基本問題,他們沒有挖掘答案,而是掛斷了你的聊天。遠離該交易商并尋找具有更好客服的交易商
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They take forever to respond
Email support is ridiculously slow. Simple withdrawal request is declined - took hours to get access to them but no solution was provided. Basic questions around what products are supported by brokerage cant be answered by them and instead of digging for the answer, they just hang up the chat on you. Stay far away from this broker and look for one with a better support model