無法出金、無法溝通

我在21年12月11日提交了 5,000 美元的提款請求。由于提款系統升級而被拒絕。聊天客服通知我，它將在22年1月1日完成。我在 22 年 1 月 1 日重新提交了它。我收到了提款申請郵件，但從未收到授權郵件。我發送了許多電子郵件并在客服那里等待了很多次。他們沒有回應。我現在有一個 10,000 美元的提款請求待處理。第一次提款于21年11月6日成功了。我擔心我的余額。

以下為原文推薦

Unable to Withdraw & No Communication

I submitted a $5,000 withdrawal request on 12/11/21. It was rejected due to a withdrawal system upgrade. I was notified by chat support it would be completed by 1/1/22. I resubmitted it on 1/1/22. I received a Withdrawal Application email, but never received an authorization email. I sent numerous emails and waited many times in chat support. No response. I now have a $10,000 withdrawal request pending. The first withdrawal was successful on 11/6/21. I am concerned about my remaining balance.