11 月 22 日，我要求將 12000 從我的 MT5 退回到我的幣安賬戶。它沒有到賬。隨后，我被要求向一個未知的錢包地址支付高昂的費用。當我告訴他們這對時，客服的回答我“祝你生活愉快”。他們說我必須支付 18% 的費用作為個人稅，這是我以前從未聽說過的百分比。我一直在網上閱讀有關詐騙和欺詐的信息，這就是其中之一。我是英國公民，這是一家英國公司。我只想要公平。請解決這個問題。
On the 22 November i asked to retire 12k from my MT5 to my Binance account. It never arrived. I was subsequently asked to pay exorbitant fees to an unknown wallet address. When i told them that this was not correct, the customer service's reply was "have a nice life". They said i had to pay the 18 percent fees as personal tax, a percentage i had never heard of before. I have been reading about scams and fraud all over the net, and this is one of them. I am a British citizen, and this is a British company. I only want fairness. Please sort this matter out.