沒有從 Bitcointrademax 得到我的錢

我在一個叫 Bitcointrademax 的平臺上投資，是由一位名叫 Jabulisile Khumalo 的女士介紹的，她顯然是一名代理人。大約一周前，我收到了我的提款 ID 和密碼，可以繼續提款到我的銀行賬戶。第二天填寫提款請求后，顯示提款已完成，但現在一周多了，我的帳戶中仍然沒有任何東西，一分錢都沒有，我已經損失了 38,532 美元，我真的需要幫助。

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Did not get my money from Bitcointrademax

I've invested money on a platform called Bitcointrademax was introduced to the platform by a lady called Jabulisile Khumalo apparently an agent. About a week ago I received my withdrawal id and password to proceed with withdrawals to my bank account. After filling out the withdrawal request the next day it showed withdrawal completed but little over a week now and still have nothing in my account not one cent I've lost $38,532 and I'm really in need of help my email Nickbester21@gmail.com please