EXNESS扣留我的利潤

2019 年 12 月，我在EXNESS上開設了 2 個空頭頭寸BTC/USD ，出現了技術故障，我的賬戶應用了 1:200 的錯誤杠桿而不是 1:100，我當時并不知情，他們也沒有意識到，因為在我的頭寸開倉期間，我的風險評估和止損水平基于 MT4 中顯示的保證金，杠桿為 1:100，但這是錯誤的評估。

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Exness - Refuse to pay my winnings

In December 2019. I have opened 2 short positions on BTCUSD with Exness. There was technical glitch from their side and wrong leverage of 1:200 instead of 1:100 was applied to my account. I was not aware that this wrong leverage was applied to my account, neither they were, because I double checked it with their support during time my positions were opened. I based my risk assessment and stop loss level on Margin shown in my MT4 with leverage 1:100, that was wrong assessment.