無法提現

嗨，我是一名交易員，我通過 bop global limited 進行交易。并定期提取少量資金。但事情是在兩次提款之后。我向他們發送了提款請求，他們通過電子郵件向我發送了交易。交易完成后，他們無法繼續進行。在那之后我不明白出了什么問題。你能說清楚嗎謝謝親切的問候

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Unable to withdraw

Hi I am a trader and I am trading through bop globaal limited .and withdraw small amount in regular interval . But the things is after twowithdrawal .I send them a withdrawal request and the they send me deal via email .after the deal is done they could not proceeds ahead .Icould not understood what is wrong after that .can you make me clear
Thanks

Kind regards