未收到提款

我於2020年7月24日上個月提取了2,800美元。截至2020年8月29日，我在菲律賓的銀行尚未收到這筆錢。我嘗試聯繫分配給我的經理，但她不接我的電話。我嘗試了聊天門戶，但被告知要與我的經理聯繫。我不確定如何進行。

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Withdrawal not Received

I made a withdrawal of $2,800 last month July 24,2020. Up to this time Aug 29,2020, my bank in the Philippines has not received the money. I tried contacting the manager assigned to me but she would not take my calls. I tried the chat portal but all I was told is to contact my manager. I am not sure how to proceed.