无法出金

我从星期五开始出金，收到一封邮件说付款已处理，但我至今还没收到。我很难和他们沟通，经常没法实时回复。求助。

以下为原文推荐

WITHDRAWAL PROBLEM

How many traders here has used Onlinenaira to withdraw money from Deriv. I made a withdrawal since Friday, I received a mail that the payment has been processed. Up till this money money has not reflected on My Online Naira account. To communicate deriv is pretty difficult has they are not on live chat, no mail received on ticket submitted.

Is anyone experiencing this kind problem[3f]**